Good deal for location and price.
Posted Sep 9, 2016
Overall condition was good, staff extremely polite, clean nice room. My only mentions would be, no one cleaned the room while we we at Disney, beds were not made, towels not replaced, and the bath ceiling had some paint peeling! I would stay again, the room was very clean initially, the price was right, and location was fantastic for Disney.
Comment from Hotel Management
Sep 11, 2016 by General Manager, Hotel Management
Thank you for taking the time to review your experience at the Delta Orlando Lake Buena Vista. We are pleased to read that you liked the great value we offer for the price and our convenient location which matched your needs perfectly. However, we apologize for the housekeeping issues you experienced. Our cleaning and inspection procedures normally prevent this from happening, but we missed some steps in your case. I have addressed this with my team and am confident this will not be the case on your next stay. Thanks again for being our guest. We hope to see you again soon!