Ratings based on 641 Verified Reviews

4.3 out of 5
85% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2018
overall great hotel with great location , friendly staff
Comment from Hotel Management
Feb 11, 2018 by General Manager, Hotel Management
Dear Guest, Thank you for your nice review. We are happy to know you were pleased with our location and the service provided by our staff. We hope to see you again so we can serve you even better. Will White, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2018
Comfortable rooms, great staff, and nice ambiance. Really close to all things Disney, even though it is right outside the resort area.
Comment from Hotel Management
Feb 4, 2018 by General Manager, Hotel Management
Dear Guest, thank you for your outstanding review of Delta Orlando Lake Buena Vista. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for sharing your experience, and we look forward to your next visit. Will White, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Outstanding Service

Posted Feb 1, 2018
Pros: Nice hotel, clean with a nice gym facility.
Cons: Room keys. Each day, my room keys stopped working and I had to go to the front desk to get new ones made.
Location: Convenient to tourist attractions with lots of restaurants in the vicinity.
My briefcase with my passport ended up in the back of another employees vehicle and he drove back to his home, many hours away. The items were couriered back, but the timing for me to make my flight was critical. The hotel staff went above and beyond to help me with tracking the package, and informing me immediately when it arrived. I thank them for there efforts and understanding!!
Comment from Hotel Management
Feb 3, 2018 by General Manager, Hotel Management
Dear Tony, We are delighted your experience at the Delta Orlando Lake Buena Vista was everything you hoped it would be! Our team works hard to ensure your total satisfaction, so your comments were especially rewarding to read. We look forward to your next stay at the Delta Orlando Lake Buena Vista. Will White, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Friendly staff and worth the price

Posted Jan 31, 2018
We needed a hotel for a few nights for our trip and Delta was great for that. Everyone was super friendly and made us feel welcome from the bartender to the front desk staff..and the bell hop, housekeeping & cook. The room was clean. The bench could've used a bit of a dusting in the cracks but that is very minor. We loved it here as service was terrific and there was a free shuttle to the parks/monorail. The shuttle drivers were all nice and do take tips. Overall, we would definitely stay here again when we are back.
Comment from Hotel Management
Feb 1, 2018 by General Manager, Hotel Management
Dear Bebefleur, thank you so much for this awesome review. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one! We look forward to your next stay at Delta Orlando Lake Buena Vista. Will White, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from South Florida

Nice hotel close to downtown Disney

Posted Jan 27, 2018
Great, convenient to Disney Would stay again. Close to downtown Disney
Comment from Hotel Management
Jan 27, 2018 by General Manager, Hotel Management
Dear Steve, thank you for your outstanding review of Delta Orlando Lake Buena Vista. We are glad you enjoyed spending time at Disney Springs and had a wonderful experience with us. We hope you are already planning another trip our way. Will White, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne FL

Great location near Disney Springs and I Drive

Posted Jan 22, 2018
Room was ready before check in and was just beautiful. Staff was very friendly.
Comment from Hotel Management
Feb 4, 2018 by General Manager, Hotel Management
Dear George, we are delighted your experience at the Delta Orlando Lake Buena Vista was everything you hoped it would be! We want you to enjoy every aspect of your stay and we're happy to know we met your expectations. I will surely share your wonderful compliments with my team. We hope to see you again soon. Will White, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2018
Perfect for our family’s needs Close to Disney Springs and convenient to airport
Comment from Hotel Management
Jan 17, 2018 by General Manager, Hotel Management
Dear Guest, we appreciate your outstanding review for the Delta Orlando Lake Buena Vista. We are glad you enjoyed spending time at Disney Springs and found our location being close to the airport. We hope to welcome you and your family back soon. Will White, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

First night of honeymoon

Posted Jan 13, 2018
Victoria checked us in and explained all of the amenities. The bell man (can't remember his name) was eager to help us to our room and made us feel welcome. We mentioned that we are visiting from Oregon for our honeymoon and starting tomorrow with a visit to Disney World and a couple days later a cruise. After checking in we ordered room service since we were exhausted from traveling all day. The food was great and delivery was quick. The bell man stopped by with a hand written card from Victoria congratulating us on our honeymoon with two candy bars. (Including Disney pictures) Overall the customer service was excellent the room comfortable and very conveniently located to Disney. What a great start to our trip!! Thank you to the staff for making us feel so special
Comment from Hotel Management
Jan 17, 2018 by General Manager, Hotel Management
Dear Guest, we appreciate your outstanding review of your honeymoon stay at the Delta Orlando Lake Buena Vista. We were thrilled to read that our staff made such a wonderful impression. The associates you mentioned will be glad to know their efforts were key to making your stay with us so enjoyable. We hope you will be back to see us again soon. Will White, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Pete FL

Very elegant and yet also kid friendly

Posted Dec 29, 2017
We stayed in the suite and the bed was super comfy. Our daughter had her own "room" on the sleeper sofa with her own tv. There was a kids video game room and the overal experience was top notch. We live in St. Pete so we go to Orlando often and will stay there again. The staff was super friendly too.
Comment from Hotel Management
Dec 30, 2017 by General Manager, Hotel Management
Dear Kimberly, thank you for sharing your wonderful review of the Delta Orlando Lake Buena Vista. We are delighted to know you thoroughly enjoyed your time with us and that our service and facilities were above and beyond your expectations. Your feedback is much appreciated, and we cannot wait to host you and your family again in the future. Will White, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from CT

Posted Dec 28, 2017
My husband and I spent a night here after a long day at the Disney park. The staff was so friendly and our room very comfortable. We would definitely consider staying at this hotel when back in the Orlando area.
Comment from Hotel Management
Dec 29, 2017 by General Manager, Hotel Management
Dear Guest, thank you for including the Delta Orlando Lake Buena Vista in your travel plans. We are pleased to read you enjoyed your comfortable room along with the service delivered by our courteous associates. We look forward to having you both as our guests in the near future. Will White, General Manager