Ratings based on 2,510 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from MTY, mexico

Hermoso hotel solo suites familiares

Posted Sep 1, 2015
Pros: instalaciones, comida, logistica, camioncitos al parque
Cons: creo que pueden poner precios mas bajos en la venta de souvenirs
Reserve inicialmente en las habitaciones de la sirenita, estan muy muy lejos del lobby y no hay problema para quien nos gusta caminar el problema es si vas con ninos pequenos porque por ejemplo a nosotros nos toco lluvia desde que llegamos y mi bebe de 10 meses y mi hija empapados, no hay areas techadas para llegar a las habitaciones ni shuttles que te lleven, si esta bien el clima ok, pero si se atraviesa lluvia o frio pues si aparte el camioncito no llega cerca de esos edificios son los mas lejanos, acabamos hospedandoos en la faily suite del rey leon, que hermosura de suite, cerca de restaurant areas techada entre las habitaciones, muy bien la limpieza, todo todo excelente, vale la pena pagar mas pero obtener mayor comodidad, los espacios estan excelentes en la suite comparado con las habitaciones de la sirenita, eso si las albercas hermosas, muchas opciones de comida, realmente acabe muy contenta quedandome ahi, y la logistca que tienen es excelente, el personal muy amable, todo muy bien
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2015
Great resort with dining favorite Disney animation resort Stayed in Lin Li0n King Suite super nice a ND sleeps 6 Bussed to al parrks
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Wonderful location

Posted Aug 30, 2015
It is a very peaceful, enjoyable place for childresns and adults!
4 out of 5
Recommended
for Everyone
by A verified traveler

Love the cartoons all over the place.

Posted Aug 29, 2015
Beautiful hotel. The pools amazing. Clean and the staff really good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 29, 2015
Room is smaller than expected. (Little Mermaid.) Very nice stay. Would definitely return.
2 out of 5
by A verified traveler

Posted Aug 28, 2015
We have stayed in a few of the Disney resort hotels and this is not one of the better ones. Staff around the resort where pretty miserable with the exception of the check in staff. Restaurant was pretty poor in the choice and standard of food too.
5 out of 5
Recommended
for Everyone
by A verified traveler from Va Beach, VA

Great hotel for family

Posted Aug 28, 2015
We stayed 5 nights in August. We booked the Mermaid standard room. When we checked in, we asked if we could get building 9 for it would be closer to the main building. The receptionist name Lorianne checked with her supervisor then told us that all the rooms in building 9 were sold out but they would be happy to upgrade us to the Lion King Suite building 10 as a complimentary. Wow!!! Talking about Disney Magic moments. Kudos to Lorianne who was so sweet to us!!! We paid only $135 a night for the Littke Mermaid and got the The Lion King Suite building 10 which is the closest building to pool and main building. The suite is so roomy with two full bathrooms more than we need. My husband and my 5yo girl loved the pull down bed. It was super cozy. Suite was very clean and they provided plenty of towels and paper plates, cups, bowls and forks. Beds and sheets were comfortable. ground kept very clean. It was a park of itself!! Walk to the Mermaid rooms actually not was that bad but if you got back from a long day at the park, then yeah, it could be tiring hike. One of the nimmo building was so close to the big blue pool could be a bit noisy due to pool music, speakers and kids activity. We will come back again and will stay in the suite for sure.
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Stay right by the Disney parks

Posted Aug 27, 2015
I brought my son here for his 2nd birthday. The resort was everything I had hoped. The detail put into each room is really special and it was by Far one of the cleanest hotels. I plan on staying again in just a few months
3 out of 5
Recommended
for Everyone
by A verified traveler from S

Nice icons on buildings

Posted Aug 26, 2015
Didn't have cell service in room! This was a disappointment! Our room was far from transportation and food court. Room and ground kept very nice. Young girl that checked us in didn't usually work at this hotel so couldn't give me much info regarding this resort.
3 out of 5
Recommended
for Everyone
by A verified traveler

Weekend Staycation

Posted Aug 25, 2015
Landscape of Flavor food court had many food options, even for the pickiest eaters. Was a bit disappointed they did not have the traditional Mickey waffles, but they did have smaller round waffles with characters such as Nemo. Art of Animation had continuous activities for the little ones at the Big Blue Pool which were a lot of fun, they have a nightly movies as well, but we did not have the chance to catch one. Decor and the attention to detail in the rooms, on building fascades and even in the Animation Hall were phenomenal! Only downside were the beds- we stayed at The Little Mermaid rooms and the beds were a bit too hard on my back.