Ratings based on 2,721 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.5 Hotel condition
They paid and stayed.
for Familiesby A verified traveler
Posted Nov 26, 2015
Pros: Organization is good, and hotel staff is very helpful.
Cons: Food is horrible. They claim they have "healthy options", but they do not. Their version of healthy options is smoothie filled with corn syrup.
Food is horrible. They claim they have "healthy options", but they do not. Their version of healthy options is smoothie filled with corn syrup.
by A verified traveler from Boise, ID
Limited space and few amenities.Posted Nov 25, 2015
For the amount of money families pay to stay in this resort, few amenities are included. For example, the rooms have a mini fridge, but no coffee maker or microwave. There is only soap and shampoo, no lotion or conditioner in the bathrooms. Rooms are very tight. The food court is very costly.
for Everyoneby A verified traveler from Florida
Nice and close to DisneyPosted Nov 24, 2015
My family had a great experience staying at this hotel..we loved it
by A verified traveler from iowa
disappointedPosted Nov 22, 2015
I'm surprised disney hasn't done some serious customer help for this hotel. I've stayed at several hotels at disney before and this is the worst for customer service. We could tell the workers there are overworked and under paid. Normally Disney cast members are friendly and greet people, but not at this hotel. They don't even make eye contact with you. Twice my magic band didn't work to open the room. And it took a 45min line with 1 person checking people in & out to solve the problem. One person checking people in with the hotel manager doing nothing to help the situation is not exact able for a resort that hosts so many people. This hotel is so large that it took a good 10min walk from our room to get to the main pool area, buses, restaurant ect. We visited its neighboring hotel Pop Centry and the staff was friendly, it was a lot more friendly and inviting for our family. This hotel looks great in the outside with its oversized characters and large pool, but Disney needs to do some serious reconstructioning as far as staff goes. I will never stay at this resort again
for Everyoneby A verified traveler from Saint Louis
Posted Nov 20, 2015
First time to Disney and we made a great choice to stay here. We are on a budget and the Art of Animation is a great place to stay. The room we reserved was the standard room which was perfect since we only needed to sleep and shower. The room had a mini fridge which was a plus. Our 5 year old said that one of her favorite parts of our Disney trip was swimming in the pool at the resort.
for Everyoneby A verified traveler from Indiana
Posted Nov 18, 2015
Nice rooms, big pool, shuttle to and from parks. Something to consider tho. . . Near park closing the Art of Animation is the last bus loaded so I recommend taking the Pop century bus home and the walking over the nice bridge to the Art resort. You will arrive much earlier dealing with very long lines, especially at midnight from the Magic Kindoms Christmas party.
for Everyoneby A verified traveler from South FL
Fun resort, but get the suites if you can!Posted Nov 17, 2015
Pros: Big Blue pool
Cons: bed quality--also no coffeemakers in the value resorts
Location: The Disney 4 parks
stayed in the Little Mermaid standard rooms, which are the farthest from the main hall---only because it was 2 nights and the cheapest we could get at short notice---they are fine, but the double beds could have been more comfortable--there is a quieter pool there, but the big pool with the pool games is by the nemo suites---we have stayed in the Cars suites before, and the suites are roomy, with 2 full baths, a separate bedroom, living room and small kitchen with microwave....each section : Nemo, Lion King, Cars, Mermaid had giant figures, was neat to walk thru and enjoy that...we prefer the Disney onsite resorts for the direct bus transport to parks, food courts, big arcade and just that overall Disney "magic"....it's a shame because there are HUNREDS of rooms available, they need to make them more affordable---we happened to check Expedia at the right time and jumped at the rate we got, and when I checked hours later they were sold out!
for Everyoneby A verified traveler
Great experience!Posted Nov 16, 2015
This was an excellent Disney experience...wonderful decor with attention to detail...the only thing missing was a coffee maker in the room for us caffeine junkies 😊
for Familiesby A verified traveler from Panama
nice hotel for kids. Adults should understand thatPosted Nov 16, 2015
Pros: perfect ubication. close to all disneys parks
Location: close to all disneys parks.
Perfect place to stay with kids and family. Perfect the Cars area for boys and the mermid for girls.
for Everyoneby A verified traveler from Port St. Lucie
Great!Posted Nov 16, 2015
Pros: The decorations, the wrist bands, the location, the pools
Cons: Larger beds in the Arial double
Location: We only went to the Magic Kindom
We stayed in the Arial rooms with two double beds. We have two kids aged 4 and 2.5. For us, the room was perfect! We knew we would be just sleeping, so this worked out great for us. The hotel itself was awesome with things for the kids to look at and take pictures. The two pools we saw looked great! We didn't actually go in because we arrived on a Sunday and left on Tuesday. Both Sunday and Monday we went to Magic Kingdom. We drove ourselves to the park (with free parking for staying at the hotel, which is linked to your wristband), so I can't say how the busing was to the Magic Kingdom. The dining area was a bit of a walk to get to but the food was basic food court food. The prices were a little high but that was to be expected as it is part of Walt Disney. Everyone we encountered was very friendly and helpful. I have really no complaints. You should be aware though, the rooms are small in size and the beds are only a double. An odd thing is that our phones (AT&T is our carrier) had absolutely no service in the room but the hotel did have free wifi that worked perfect with our phones.