Ratings based on 328 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from UK
OK, but not great.Posted Jul 17, 2016
Pros: As I would expect, The staff were extremely friendly and the room was comfortable.
Cons: Notice of intended refurbishment would have been helpful. We obviously booked too early!
Location: Convenient for Epcot, which is the reason why we booked this hotel.
It was a shame that the restaurant choice was limited as a result of the ongoing refurbishment of the resort. We ate in the sports bar. The food was average, at best. While it may be off-season in the US, it is not for us Brits and, having paid over £400 for a two nights stay, I expect a little more for my money. I will not be returning.
by Daniel from West Palm Beach
Awesome hotel, lousy bed.Posted Apr 26, 2016 on Hotels
The overall experience was absolutely awesome. Everything was great. Nice and clean, surprisingly quiet and private for being a Disney resort. The only downside was the bed was terrible. You felt every spring in the bed and I woke up with the worst back ache from that bed.
by Oliver from Florida
Hyggelig tur i DisneyPosted Apr 20, 2016 on Hotels
by A verified traveler from Edinburgh Scotland
Convenient for EpcotPosted Apr 14, 2016
Delightful hotel. Very well appointed and spacious rooms. Enjoyed the 'quiet' pool although nearby drinks machine was empty- a bit annoying and when I pointed this out to a member of staff she brought me a free bottle of coke and immediately was on phone to report the issue. Can't understand why this isn't checked daily though. Also no stamps for Post to UK in gift shop. Both minor irritations that could easily be avoided. Staff were all very friendly and helpful and really could not fault level of service. It was great being so close to Epcot and Disney Studios. Slightly disappointing that there were renovations going on so some of the food outlets were closed especially on one really hot day when we were looking for ice creams!
by A verified traveler from 日本
少し地味なホテルかなPosted Mar 11, 2016
Posted Mar 6, 2016 on Hotels
Posted Jan 20, 2016 on Hotels
by A verified traveler from California
A Little DisappointedPosted Jan 12, 2016
Cons: Maid service. Needs updating
Location: Right on the boardwalk. Short walk to Epcot. Easy boat ride to Hollywood Studios. Easy bus ride to the start of the marathon and the other parks.
Were stayed here for the DisneyWorld marathon. The location was good, but the hotel itself was a little disappointing. The maids forgot to clean our room 2 days in a row, and the place generally is a bit worn - for example, the wallpaper was peeling off the walls in the hallway in a few locations. I expect better from Disney. However, the beds were very comfortable, which is a huge plus, and the room was clean when we arrived, and was nice, albeit a bit dated. Overall, we were a little disappointed - not terribly disappointed, just a little disappointed. The people at check in and check out were super. Everyone was as nice as could be. It just would have been nice if they had cleaned our room!
by regiane rumi from Bh
OtimoPosted Jan 12, 2016 on Hotels
Ficamos num quarto com direito ao club (4o andar), com isso tínhamos direito ao café da manhã, lanche de tarde e sobremesa de noite. Este serviço é excelente! O café da manhã com pouca variedade mas excelente, salmão defumado, 3 tipos de queijo, frutas (morango, mirtilos, framboesa, melão), rosquinhas, sucos (não naturais), café, cappuccino, etc. No lanche serviam canapés, teve até de lagosta. E as sobremesas eram maravilhosas, teve até um com o formato do rosto de mickey mouse. Os funcionários muito atenciosos e prestativos. Apesar de ter restaurantes perto do hotel, não achei nenhum de serviço rápido para o paladar de criança (um jantar bom, só pizza, hambúrguer) Estacionamento de graça. Transporte fácil e rápido dentro da Disney. Entrada mais cedo no parque determinado. Eu ficaria neste hotel novamente. A experiência foi ótima!
by maria laura from argentina
Posted Jan 4, 2016 on Hotels
todo muy bien