Ratings based on 93 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Personal Eventby Malcolm from Pialba
Disney WorldPosted Jun 23, 2015 on Hotels
Disney World visit
for Everyoneby A verified traveler from Florida
Pricey but close to the actionPosted May 26, 2015
Pros: The charm and location are what's best about this property. The Big River Grill has excellent cheeseburgers at a decent price.
Cons: Better quality staff! Some were not very tidy looking or friendly and the valet staff used foul language and speed in guests cars.
Location: The Boardwalk hotel sits on an area called the boardwalk that has several restaurants, shops, walking distance to parks and a beautiful beach area.
We recently were at the Boardwalk to celebrate our daughter's graduation. We booked the one bedroom villa and it was a beautiful room, very spacious and we loved the convenience of having a kitchen. A few of the Disney employees were not very magical and this put a damper on our experience. We bite the bullet to pay an absurd amount (my opinion) for a room because we love the atmosphere and the fact that it is right on the boardwalk that is walking distance to Epcot and Hollywood studios. We did have to wait a ridiculous amount of time for our luggage to be brought up which wouldn't have been an issue except we had groceries which needed to be refrigerated! When I called the valet, they literally told me it would be up there soon and "don't worry". Don't worry?? Our family was sitting in the room wasting time and the guy tells us "don't worry, it'll be there"! I think the quality of their staff has gone down as the following day, my husband overheard one of the valet's being cursed out by his superior(?). The guy getting chewed out, in front of any guest walking by, was in the regular burgandy shirts and the guy with the foul language (f word included) was wearing a greenish cast member shirt. On this note, I would warn anyone to NOT use the valet parking. We observed on several occasions, the valet drivers speeding on the property in guests cars! My husband was so upset on the first day as he saw a valet passing him and then flooring it in a guest's Lexus!
for Everyoneby A verified traveler from Moncton, NB
Great location, very convenient for Epcot visits.Posted May 22, 2015
My wife and I recently were married at Disneys Boardwalk and chose to stay there for our visit as well. In true Disney style they exceeded our expectations, from the Staff greeting as you walk up to the resort to the moment you leave. We visited a couple of Disney parks and the ferry from Boardwalk is very concenient.
for Familiesby John from rochester ny
family vacationPosted May 11, 2015 on Hotels
Great place. Whole family enjoyed the hotel and amenities
for Everyoneby A verified traveler
Hotel staff is Great!Posted Mar 22, 2015
Pros: The staff was excellent! I couldn't say anything else. They did better than expected and would visit again just for them!
Cons: A little update. I understand a lot of what the decor is is because of the type of hotel it is.
Location: Location is fantastic! Right in the middle of other hotels and Epcot and Disney Hollywood.
Hotel is clean and staff is great! The hotel is a little dated as it hasn't been updated in 15 years.
for Everyoneby A verified traveler
Posted Mar 10, 2015
Loved the hotel, the staff and facilities were wonderful. My only disappointment was not getting the accommodations we were told we would get. We asked for a room facing the boardwalk and upon check in we were told none were available. It was disappointing as we were celebrating our 45 th wedding anniversary.
for Familiesby Rodrigo from Recife
Hotel maravilhosoPosted Feb 1, 2015 on Hotels
O melhor hotel é melhor localização dentro da Disney. Imperdível!
for Familiesby Rodrigo joao pereira from RECIFE
Maravilhoso hotel dentro da Disney!Posted Feb 1, 2015 on Hotels
O melhor e mais bem localizado hotel da Disney! Vá com sua família que você não irá se arrepender.
for Everyoneby A verified traveler from chicago
Fantastic hotel close to Epcot & HW StudiosPosted Jan 20, 2015
I've stayed at numerous Disney hotels and this ranks up there as one of my favorites. Terrrific facilities (it's a Disney Vacation Club property which tends to make it a bit more upscale), lots of restaurants and stores to visit in the Boardwalk right outside the hotel doors, and both Epcot and Hollywood Studios are walkable from this hotel. I didn't have time to use the pool but it looked awesome (w/ a cool slide for the kids), as did the workout room. Top notch Disney service from the moment I walked in (my room was ready @10:30 am even though checkin wasn't until 4 pm) until I was whisked away in the Magic Express bus upon departure. Would definitely look to stay there again!
for Couplesby David from Tallahassee
A nice weekend getaway.Posted Oct 29, 2014 on Hotels
The room that we stayed in was a little out-dated. It had some wasted space and the lighting was poor. It was clean but you can tell the room was probably made in the 80's or 90's. I am not sure if this is the look they were trying to go for? The outside was really nice especially the Boardwalk itself and not overly crowded. I told my wife it felt like an upper class retirement home in Miami. The great part is the short walk or boat ride to Epcot or the Studios. I recommend this for older couples and families with grandparents. Kids can still enjoy it hear but the place was not as appealing for kids compared to other resorts we had stayed at.