Ratings based on 2,105 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
by A verified traveler from Atlanta, GA
Not very Disney - Caribbean ResortPosted Nov 29, 2015
Bus drivers were nice, but hotel staff as a whole were not very friendly - it was quite easy to forget we were staying at a a Disney property! I was very surprised at the lack of "enthusiasm" from hotel staff - quite disappointing. The staff at the food court on the property were great though!
by A verified traveler from Los Angeles, CA
Never get this type of three star hotelPosted Nov 25, 2015
Pros: nothing..even location of the service is not worth! transportation from hotel to Magic Kingdom at least 35 minutes without waiting on bus stop.
Cons: Everything need to improve. all the equipment need better maintenance.
Location: probably closer to Epcot which we are going to see how long it take tomorrow. will give more updates later if any good?
What kind of three star hotel that didnt provide shampoo , conditioner and body location and it cost you $200 a night. the carpet is dirty and the none of the USB port work for power charging. Toilet paper holder broken. Even more...we got lizard in our room on just first night of check in...... the white bed sheet have some spot that didnt looks like clean...... I will say this is more like a 1 star than 3 star...totally NOT coming back! They are OLD and wear off!! We just went to Universal Orlando Resort on site hotel ( Lowes Royal Pacific Resort) and We pay less price for MUCH better service with nicer equipment and standard cleanness! .
for Everyoneby A verified traveler from Derby,CT
Nice hotel for our honeymoon!Posted Nov 14, 2015
It's was nice & clean,no complaints,room service was on top of providing pillows,towels,shampoo,conditioner,coffee & etc....just wish we could have room service to our room & maybe had a microwave in our room too.
for Everyoneby A verified traveler
Posted Nov 10, 2015
Pros: Resort campus is beautiful. Close to Epcot and parks.
Great resort campus close to Epcot and parks. Also convenient transportation. Good jogging trails.
by A verified traveler from Milwaukee, WI
Beaches were nice but buses were terriblePosted Oct 27, 2015
Our resort was Trinidad South. It was the last stop when coming home from parks, which was terrible. Maid service was not up to Disney standard
for Everyoneby A verified traveler from Oklahoma
Clean, quiet roomPosted Oct 19, 2015
We stayed in South Trinidad. The rooms were pirate-style. They were clean and the beds were comfortable. It is a long walk to the "Centertown" for food and services, but the bus stop for Disney Transport was very close.
for Everyoneby A verified traveler from chattanooga TN
Pirate room - we loved!Posted Oct 12, 2015
The pirate room was great! Our 10 year old thought it was cool. I do believe these rooms have also been somewhat refurbished. Rate of the room was a little higher and I'm not sure why that is, but it was still a lot of fun Though many people think Trinadad South is far from everything at the resort we did not agree. It was a short 10 minute walk and we enjoyed feeling a little out of the way and secluded. The resort was beautiful.
by A verified traveler
Disney disappointmentPosted Oct 5, 2015
For a Disney property I was not impressed. There was nothing special at all about the room or the facility. There was no elevator. There were no amenities on or near the property. There was no food or coffee available. And the overall ambience of the room was a little depressing. Will not bother returning. Many three-star hotels are far better than this disappointing Disney property. And it wasn't cheap
by A verified traveler
Lost ReservationPosted Sep 30, 2015
They couldn't find my reservation even tho I had a print copy and confirmation. Took an hour to get my room!
for Everyoneby A verified traveler from OH
Beautiful grounds and close to the parks.Posted Sep 11, 2015
My daughter and I enjoyed our stay. We wish there were more food options at the resort, but it is very pretty and we would stay again.