Ratings based on 2,071 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Main pool area not as clean as would have excepted

Posted Aug 28, 2015
It was ok, excepted more Won't stay again Going back to Saratoga Springs
5 out of 5
Recommended
for Everyone
by A verified traveler

Tolles Hotel im Disney Resort

Posted Aug 28, 2015
Am Ende unserer dreiwöchigen Floridareise gings für 4 Tage ins Caribbean Village. Wir haben von dort mit dem Auto (ca 15min) Universal Studios und Aquatica besucht. Magic kingdom haben wir die Karten über das Hotel gebucht und konnten mit unserem Magic Armband auch dort bezahlen und es diente als Eintrittskarte. Ins Magic Kingdom fuhren wir kostenlos mit dem Hotel eigenen Shuttle. Würden wir aber kein zweites Mal machen, der Bus war viel zu klimatisiert. Man kam total eingefrorren raus...
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel if on a budget

Posted Aug 27, 2015
Was a nice hotel with good facilities and helpful/friendly staff. Room was not cleaned properly, weeks worth of dust on electrical equipment and sand on window ledge for 3 or four days before cleaned. Food options were average and main restaurant a little over priced and basic. Pool area was great and bus service to parks/ down town were excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2015
Close to the parks, good transportation, reception staff are really nice
5 out of 5
Recommended
for Everyone
by A verified traveler from Sebring FL

The room was lovely. Love this place

Posted Aug 3, 2015
Pros: That is was tropical like the Carribean, very lush and colorful. It's Disney of course so everything is wonderful. The busing was great and well use
Location: We spent a lot of time at the pool and going to Downtown Disney. You can have the Disney experience without going to the parks
Disney is awesome as usual. We didn't realize that each building did not have an elevator so it was difficult to move our few bags but no so bad. There was a lot of walking involved based on where your Island was to the main building.
2 out of 5
by A verified traveler from Uhland, TX

Expensive Motel

Posted Jul 22, 2015
It was nice and clean but not resort-like at all. A resort should have a restaurant, room service, equipped rooms, late swimming option, available breakfast, etc... This had none. The staff did not care that I was unhappy. This was so different from The Animal Kingdom Lodge where we stayed the thhree nights before.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great spot for kids to play on "off-time"

Posted Jul 18, 2015
Pros: The pool was the best part
Cons: Very limited choices on TV. Some kind of on demand would be nice.
We wanted a hotel on-Disney for extended hours and shuttle service. This place has a great pool, so the kids would have a lot of fun when not at the parks. As always, staff was excellent. Great spot, shuttles are a lot better than humping across the parking lots with the masses.
5 out of 5
Recommended
for Everyone
by A verified traveler from La Habra, CA

Great Location!

Posted Jul 15, 2015
Pros: I loved the Caribbean beach theme. We stayed in Aruba in Building 51. We were close to the bus stop, two quiet pools & the bridge to the main center.
Cons: Our room was a handicapped one & we weren't notified about it. The closet space was limited due to accommodations for wheel chair access.
Location: We relied on the Disney shuttles and only ate at the Parks & Downtown Disney.
We enjoyed our stay in Aruba! The staff was friendly & helpful and the grounds were beautiful!
5 out of 5
Recommended
for Everyone
by A verified traveler

Cute theme and excellent service

Posted Jul 14, 2015
The hotel is conveniently located and provides a lot of benefits for Disney goers. We would definitely go back again and most likely will soon!
3 out of 5
by A verified traveler

Too pricy

Posted Jul 13, 2015
Pros: I liked the convenience of the Magic Bands particularly at the park. Other than that this is just another hotel; just under the Disney name
Cons: Rooms are too small particularly for families with kids
Location: Location is perfect
The price for the stay is too much for what it's actually offered. The rooms are very small.