Ratings based on 637 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing view of Magic Kingdon

Posted Aug 18, 2015
Pros: View of the fireworks/light show
Cons: Secure the safe so that it cannot be removed.
Location: Right on the seven seas lake across from the Magic Kingdom. Easy access to the Monorail and TTC for access to other parks.
This is a great hotel. We had an overall great experience despite the construction that was going on. We didn't notice the construction and there wasn't really any noise from it during our stay. My biggest issue with this hotel is that the safe wasn't secured. I was able to fully remove the safe from the shelf it was on if I wanted to. When I am securing my valuables while I am at the parks I don't want someone coming in and taking it so they can grab my valuables. We did have our room cleaned daily but one day it seemed like they left in the middle of cleaning and didn't fold the towels. Outside of these two items this is an excellent hotel close to the Magic Kingdom.
1 out of 5
by A verified traveler from fl

Worse Disney hotel I ever stayed at

Posted Aug 17, 2015
Dirty rooms Unknowledgeable employees Entire experience awful ...
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Beautiful Resort unlike any other

Posted Aug 17, 2015
My family and I decided to extend our trip early by a few days and selected this resort. By far it's one of the best & most beautiful resorts on property. From the resorts decor, to the walk to your designated building in which your room is located to the roomy & clean room. For a family of 5, 2 adults & 3 small kids, a standard room with 2 beds & a pullout sofa bed was more than enough for us. The large bathroom with double sinks and lots of counter space made it easy to get ready as well as having double closets! The kids loved the pool as well & the room balcony was greatforr watching the fireworks from Magic Kingdom! Great eateries on site as well! 10 out of 10 for us.
2 out of 5
by A verified traveler

Posted Aug 5, 2015
Hotel staff was not helpful and never went out of their way to help with a few mix ups with the reservation. On several occasions they were rude. I was guaranteed a newly renovated room but it was far from newly renovated. It was old and run down. Definitely not recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from marlborough, ct

Great family resort!

Posted Jul 22, 2015
We just returned home and loved our stay at the Polynesian! We stayed at Grand Floridian last year and animal kingdom 2 yrs ago and this was my 4 yr old and my husband and my favorite. Loved that they now text your room number! Room was ready when we landed at noon! Great pool and life guards and excellent service with front desk and concierge. We will be back here!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Edison Nj

Vacation was short

Posted Jul 21, 2015
All arrangements w Expedia w my disney package was smooth going
5 out of 5
Recommended
for Everyone
by A verified traveler

Best Disney Resort

Posted Jul 20, 2015
Fun atmosphere, big rooms, accommodating staff, great restaurants, and a VOLCANO WATER SLIDE.
4 out of 5
Recommended
for Everyone
by A verified traveler

One monorail ride to Magic Kingdom.

Posted Jul 14, 2015
Pros: The layout and the Islander feel.
Location: Magic Kingdom. Bus ride to everywhere. Made travel extra easy.
The staff here is wonderful. Wanted to stay longer.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Outstanding

Posted Jul 13, 2015
Exceptional. Lake view sunrise is awesome. Would book again in the blink of an eye.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

One of the best Disney Resorts!

Posted Jul 6, 2015
Pros: Loved it! Very clean room, comfortable bed, and lots of room. Restaurants were great and the pool was fabulous! Monorail to Epcot and Magic Kingdom.
Cons: No need for improvement
Location: Perfect location for Disney World, 2 monorail stops from the magic Kingdom park!
Checked in online! Our room was ready early. Beautiful room, very clean and roomy. His and hers closets! Big bathroom!