Ratings based on 2,384 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
for Familiesby A verified traveler from CT
Posted Nov 21, 2015
We had a great time. The resort was very clean and well run. There were many things to do at the hotel from swimming to fishing to horse drawn carriage rides but we spent most of our time at the Magical Kingdom and the Animal Kingdom.
for Everyoneby A verified traveler from Boston, MA
Nice hotel, would stay againPosted Nov 21, 2015
Bell services left something to be desired as we had to bring our own luggage to & from the room. Our room was a 5 minute walk from the main lobby and was on the 2nd floor, no elevator. The room was clean & comfortable. We walked by one pool area that appeared clean and was full of guests.
by A verified traveler
Fine hotel, but very loud A/C UnitPosted Nov 19, 2015
Overall the room was clean and comfortable, but the A/C pulsed on and off and was very loud, which made sleep difficult.
for Everyoneby A verified traveler from aberdeen, scotland
Mid range Disney hotel, close to theme parksPosted Nov 15, 2015
We stayed here one night during the Epcot food and wine festival (so we could enjoy a few drinks)! The staff we met at check in and concierge were polite, friendly and helpful as expected from Disney employees. The room was fairly basic but the theming was nice! My only complaint would be that the A/C unit was louder than expected and we did wake up on a few occasions during the night when it rumbled on and off!! However I'm quite sure if we had been staying for a longer period of time we would have got used to it. As we only stayed one night we didn't get to experience the pool areas but walking around the resort it is really beautiful and so well maintained. Disney never fails to impress me.
for Everyoneby A verified traveler
Posted Nov 14, 2015
Nice property covering a large area. Food was only ok to us we ended up driving to eat.
for Everyoneby A verified traveler from Anamosa, IA
Great moderate resort with lots of walking.Posted Nov 14, 2015
This is a great resort, within the Disney area. Mousekeeping did an excellent job keeping everything clean and stocked. Rooms were peacefully and quiet. Staff was wonderful. Food court area had plenty of options, and gift shop was good sized. My daughter and I enjoyed the boat ride to Disney Springs. Only downside was there was not a business room to use a computer. I needed to print out my boarding pass, and had to have the concierge do it for me.
for Everyoneby A verified traveler from New Jersey
Posted Nov 12, 2015
Only drawback is that there is not enough drawers for a family of 4 staying a week and we had to be careful of placement of items in fridge as some items froze. Other than that, it was clean and comfortable and met our needs.
for Familiesby A verified traveler from Alberta Canada
WONDERFUL DISNEYPosted Nov 10, 2015
Cons: Changing the cafeteria menu up a bit each day.
Location: The Disney transportation was always available. Quick and easy to get to all parks. You always feel part of the bigger picture.
This had everything we wanted or needed. Pool with bar, restaurants and cafeteria style eating. Great transportation to all Disney Parks. We especially enjoyed the boat ride to Downtown Disney.Quick and relaxing. But then again it was a Disney hotel and we were not disappointed..
for Everyoneby A verified traveler from M
A nice family hotel.Posted Nov 9, 2015
A family friendly hotel. The grounds and layout of the hotel and the waterways are very well kept and are very pleasant to walk round. It is easy to get to Disney springs by boat ( down town Disney). The restaurant is very good with a good selection of meals and well served. The food hall has plenty of choice but can be a bit busy at times. Getting to from the parks is well served by the various shuttles and they run every 10 to 20 minutes. The French quarter area of the hotel is a lot quieter and has its own swimming pool and its own reception plus a separate boat pier.
for Everyoneby A verified traveler from Staten Island, NY
Great atmosphere and a "Magical Staff"Posted Nov 6, 2015
The stay was great once we got a room to accommodate my husband's problems. I called 3 weeks and then again 5 days before arrival and explained his situation and they placed us in the back of the resort on the 2nd floor. The front desk woman was did her best to help us, but we had to wait almost 24 hrs. Otherwise, a great trip, food and staff. A truly "Magical Expierence".