Posted Aug 11, 2016
The shuttle, which was the reason I booked this hotel, took back roads (to avoid tolls, I figured out later) and so it didn't come for ages, and then it was a 40 min. trip back to the hotel instead of about 10 via the freeway. The room was old and smelled somewhat moldy, and there was NO HOT WATER at 4 in the AM- it was only slightly warmer than the cold tap. Breakfast didn't start until long after I had to leave- so much for a "free breakfast included." The night desk clerk was uninterested in my concerns. I ended up with 3 hours of uncomfortable sleep and no shower- would have been better off staying at the airport. I don't book fancy hotels, but this was just not worth the money!