Ratings based on 680 Verified Reviews

4.2 out of 5
83% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jun 7, 2017
Hotel is located near shopping, restaurants and cranes roost lake and walking path. The location is great, the room is spacious the bed is comfortable the bathroom clean. The breakfast is complimentary in the morning and is excellent. The hotel cost is very fair. The best part is the walking path behind the hotel at cranes roost park.
Comment from Hotel Management
Jun 15, 2017 by Hotel Guru, Hotel Management
Thanks, so glad you enjoyed your stay with us. The Uptown Altamonte and Cranes Roost area is a great place to visit and enjoy
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2017
Great excellent place to stay I will tell all my friends to stay there,,,,,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, very quiet

Posted May 26, 2017
Very close to my events, quiet, clean and very spacious. Would definitely stay again.
Comment from Hotel Management
Jun 15, 2017 by Hotel Guru, Hotel Management
Thanks so much, glad to hear that you enjoyed your stay with us!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Altamonte Springs, FL

Posted May 18, 2017
Great Hotel and staff. Loved it. Close to interstate and shopping.
4 out of 5
Recommended
for Couples
by A verified traveler from Hereford, England

Not perfect but not bad either.

Posted May 5, 2017
Pros: Location was good but traffic in the area is pretty heavy so ambient noise is a bit high. Complimentary breakfast and evening drinks with nibbles was
Cons: Decoration was a touch tired and furnishings need thorough review and selective replacement.
Location: A bit remote if you want Disney or beach but the lake makes-up for quite a bit of that.
We had a very enjoyable stay, the boardwalk round the lake was great coupled with a complimentary breakfast and free evening drinks we were very pleased.
Comment from Hotel Management
Jun 15, 2017 by Hotel Guru, Hotel Management
So glad you enjoyed your stay with us, sorry but traffic in our area near 1 4 will be busy for the next 4 years with the upgrade project. Cranes Roost Lake area and Uptown Altamonte is a great location
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Good Hotel

Posted May 1, 2017
Close to the mall, close to the main road. I love walking the Cranes Roost Park.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2017
Love how close Is to crane roost( the lake.) Safe place to walk..
2 out of 5
by A verified traveler from South Bend, IN

Expected a lot more

Posted Apr 2, 2017
Pros: Comfortable bed.
Cons: A LOT - secure garbage gate outside. Better shower head. Repair walls, repair sliding glass door (handle clearly broken with sharp edges)
Location: Other hotels to consider.
I have been to several Embassy Suites and typically pleased with all of them until now. Check in was as simple as "reservation", yes, "name, license, credit card" and "here's your room key". Nothing more. Ok, not a super fun check in. Next, room, bed and furniture was nice. The problem was with the shower, walls, corners, sliding glass door, and the metal gate outside banging in the wind. Getting any amount of sleep was virtually impossible as any time there was any sort of wind, the metal gate that houses the trash area outside would slam and make a loud bang. Compare it to a garbage truck dumping a dumpster over and over again. In the morning hoping for a nice shower to try to make the best of the horrible night/morning the shower was the type that is attached to a hose and then attached to a metal bar. The shower head either needs to be held or the water points directly down so you have to smash your body against the shower wall to try to get wet... The condition of the walls/glass door/iffy wireless could have been overlooked if they could secure their trash area. The amount of money being put into the wireless upgrade needs to also go to renovate the rooms. Went to a much cheaper hotel and had a much more pleasant stay.
5 out of 5
by James

Great hotel. Wonderful breakfast. Cocktails

Posted Mar 25, 2017 on Hotels
Great everything!!!! Large rooms
4 out of 5
by Barbara

This traveler left a rating score only Posted Mar 24, 2017 on Hotels