Ratings based on 509 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Indoor pool

Posted Jan 31, 2016
We visit grandchildren. They enjoy the pool and breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Myers, Fl

Great Family Hotel

Posted Jan 30, 2016
It was a great experience with a hotel that has fun for all in an super friendly and fantastic atmosphere, great set up, awesome socially, close to shopping, fantastic breakfast and happy our, 10 points
5 out of 5
Recommended
for Everyone
by A verified traveler

Great with our dogs

Posted Jan 25, 2016
very convenient, close to the outside for potty breaks. Great for walks.
4 out of 5
Recommended
for Everyone
by A verified traveler

Possible downward trend?

Posted Jan 18, 2016
Pros: Location, most of the comfort, happy hour and breakfast, staff
Cons: General room maintenance
Location: Convenient to north Orlando and Altamonte Springs area. Note that Disney and Universal are 30-60 minutes away depending on traffic.
This was at least my fourth visit to this property and while it remains recommendable, I have a concern that it may be tipping downhill. Pros: -Staff was courtesy and quick especially the gentleman who came to replace the TV when it broke -Happy hour and breakfast are very nice amenities that they don't skimp on -Bed and pillows remain comfortable -Remodeled showers have no tub which is a plus for me Cons: -Air conditioner never seemed to make the room comfortable. It was always too warm or too stuff -Bathroom fan that runs all the time, not the one that comes on with the switch, rattled and whined non-stop -Living room TV broke and needed to be replaced -Large wet puddle formed along the sliding glass doors Any one of these things isn't that big of a deal but all of them happening in a 3 night stay was a bit eyebrow raising.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good trip

Posted Jan 4, 2016
The only thing I paid for two queen and only got a king and pull out sofa. I also paid for it in full in August. It's sad your company couldn't hold the room since I paid it up front. Very sad..
5 out of 5
Recommended
for Everyone
by A verified traveler from Brookfield, WI

Nice rooms and overall decor and amenities.

Posted Jan 2, 2016
Loved the large and clean room. Nice breakfast and bice pool. Looks and feels like a nice hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2015
Pros: Has the potential to be nice. Liked the jacuzzi.
Cons: More attention to cleanliness.
Location: a half hour from Universal Studios, etc.
The hotel was short-staffed. We noticed trash and dirty dishes in the common areas that took more than 24 hours to be cleaned up.
5 out of 5
Recommended
for Everyone
by A verified traveler from St Petersburg

A wonderful place to stay and feel happy.

Posted Dec 29, 2015
Pros: The staff the room the pool and location.
Location: The theater, and mall.
Our grandchildren enjoyed the indoor pool very much, at the time was cold outside so it was perfect. The staff very attentive the room very nice, we are looking forward to returning with our family. The Christmas decoration was very pleasant gave a very nice family atmosphere like magical.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Dec 24, 2015
Nice food. The breakfast was good. Near to a mall and restaurant. Nice bed and room
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 24, 2015
Nice food. The breakfast was good. Near to a mall and restaurant. Nice bed and room