Ratings based on 2,798 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2017
Nice hotel but rooms needs some updating. No restaurants within walking distance and Disney park shuttle not very convenient.
Comment from Hotel Management
Jun 25, 2017 by Anthony White, Hotel Management
I am very sorry we were not able to provide you with the quality of services you were expecting during your recent stay with us in regards to the shuttle service. We appreciate your comments and your feedback is very important to us as we are always looking for ways to improve our guest experience. Thank you, Anthony White General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from DC

Short ride to the parks

Posted Jun 24, 2017
Great hotel. However, if you are going to rely on hotel shuttle bus, plan to take uber as the shuttle schedule to the parks leaves too early in the evening. Also the shuttle has minimal pick up times and stops at other hotels to pick up guests, causing the ride to take longer. The shuttle is not exclusive to the hotel. Uber ride to Disney parks is approximately $10.
Comment from Hotel Management
Jun 25, 2017 by Anthony White, Hotel Management
Hello, Thank you for your review. I am very sorry we were not able to provide you with the quality of services you were expecting during your recent stay with us in regards to our shuttle service. We appreciate your comments and your feedback is very important to us as we are always looking for ways to improve our guest experience. Thank you, Anthony White General Manager
5 out of 5
Recommended
for Families
by A verified traveler from San Antonio

Excellent hotel

Posted May 31, 2017
Pros: Hotel staff and variety of breakfast / evening snacks
Cons: Change the snacks and breakfast options a bit. I stayed for 4 days and was kinda bored with same stuff.
Location: I went to Disney parks only which was 15-20 mins drive due to traffic.
It was really nice hotel within 15-20 mins drive from Disney parks. I was really impressed by the hospitality of the staff and free evening drinks + snacks. Hotel room was also pretty clean and comfortable. They have the shuttle service as well but I did not avail it as I had rented the car.
Comment from Hotel Management
Jun 25, 2017 by Anthony White, Hotel Management
Hello Sharad, Thank you very much for your review! I am pleased to hear you enjoyed the resort and all of the amenities we have to offer. We appreciate your feedback and will take your comments about the breakfast and reception options into consideration as we continually work to improve our guest experience. We hope to welcome you back to our resort again in the near future. Sincerely, Anthony White General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from savannah GA

Nice place to stay

Posted May 24, 2017
The hotel stay itself was not bad the only issue we had was parking was very limited they have an updated card process and pawn what you have to scan in to a gated entrance to park in which parking is very limited so do II it being the weekend it made it very hard to find parking also there's a fee associated with self parking other than that the amenities in the hotel itself was great
Comment from Hotel Management
Jun 25, 2017 by Anthony White, Hotel Management
Hello, Thank you very much for your review! I am pleased to hear you enjoyed the resort and all of the amenities we have to offer. We appreciate your feedback and will take your comments about the parking into consideration as we are always looking for ways to improve our guest experience. We are looking forward to having you back with us again soon! Sincerely, Anthony White General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from miami, fl

Awesome

Posted May 22, 2017
Excelent, great services, rooms awesome, clean, comfortable
Comment from Hotel Management
Jun 25, 2017 by Anthony White, Hotel Management
Hello, Thank you very much for your 5 star review! I am pleased to hear you enjoyed the resort and all of the amenities we have to offer. We appreciate your feedback and are looking forward to having you back with us again soon! Sincerely, Anthony White General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2017
Cons: McDonalds gives free internet without a purchase!!!!!!!!
Location: Just concerned that on top of the rate, they charge (12.00) parking and a hotel bill of 19.95 per day for 2 bottles of water & internet
Very clean, well maintained hotel. We have used Embasey suites for a long time and keep going back!
Comment from Hotel Management
Jun 25, 2017 by Anthony White, Hotel Management
Hello, Thank you very much for your review! I am pleased to hear you enjoyed the resort and all of the amenities we have to offer. We appreciate your feedback and will take your comments about the internet and parking fees as we are always looking for ways to improve our guest experience. We look forward to having you back with us again soon! Sincerely, Anthony White General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from j

Posted May 15, 2017
No camaras in self parking my car got hit they charge 12 and when we came down at 8 am parking lot was over lioaded and parked on curves
Comment from Hotel Management
Jun 25, 2017 by Anthony White, Hotel Management
Hello, I am very sorry we were not able to provide you with the quality of services you were expecting during your recent stay with us. We appreciate your comments and your feedback is very important to us as we are always looking for ways to improve our guest experience. Thank you, Anthony White General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from pa

Staff very helpful and kind.

Posted May 2, 2017
Great location. Highway was a little noisy. Great pool. Nice drinks and snacks ever evening.
Comment from Hotel Management
Jun 25, 2017 by Anthony White, Hotel Management
Hello Sherrie, Thank you for taking the time to write your review! I am pleased to hear that you found the resort to your liking. Our Resort is in the ideal location to visit the attractions and nearby shopping centers. Thank you again and we look forward to welcoming you back soon! Sincerely, Anthony White General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Northern California

Great hotel for the kids.

Posted Apr 10, 2017
Highway noise was a nuisance. Kids loved the splash pool & regular pool. Tennis court net was way too low. Basketball court was a plus.
4 out of 5
by James

I'll be back

Posted Mar 27, 2017 on Hotels
we did have an amazing say, the only issue was their pluming was a bit off. it took about 5 minutes to flush. When you have 2 kids, its an inconveniences. I was told they were working on it but everything else was great we had an good time at the parks and when we got back, the kids hit the pool and I hit the bar and it was a nice end to a good day.
Comment from Hotel Management
Apr 2, 2017
Hello James, I am so happy to hear you and your family enjoyed the resort and amenities we have to offer. We have passed your comments onto our engineering team to address the plumbing issue you mentioned. We look forward to welcoming you and your family back soon! SIncerely, Anthony White General Manager