Ratings based on 819 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
GreatPosted Nov 23, 2015
Pros: Location, and Elegance
Location: International Drive
Beautiful . Loved it. Great staff, very nice. Free breakfast
for Everyoneby A verified traveler
The carpet need cleaning the room had s mildew smePosted Nov 23, 2015
It was ok. I enjoyed the shower. It was ok it was ok it was ok
by A verified traveler
Rooms under renovationPosted Nov 21, 2015
Pros: Staff were pleasant. Excellent breakfast buffet
Cons: Our complaints could have been handled a bit better
Location: Just off Idrive near to the Orlando eye.
Had three rooms during a 5 night stay! First room had a small leak in bathroom, reported to front desk who said an engineer will take a look. When we got back from dinner bathroom floor still wet. Had a phone call from front desk at 9.00 am ( we were on vacation ) asking when engineer could gain access. Later that evening we returned to room and found the bathroom floor soaking and I nearly slipped. We were told at front desk we needed to change room but there was no message left for us to contact the desk to arrange this . Second room was fine until the following morning when we were awakened at 8.00 am by drilling and hammering from the room directly below us, this was under renovation, work was still in progress at 5pm. Complained about this and eventually were moved again begrudglingly after discussion with front dsek staff.I could not believe that they put us in this room with extensive work ongoing underneath Third room was fine. I would avoid this hotel at the momnent as these renovations are intrusive .
for Everyoneby A verified traveler from K
Needs some TLCPosted Nov 17, 2015
Overall nice but...., Ceiling leaked in bathroom, ac didn't work well, iron broke Old room service food left in hallway almost full day.
for Everyoneby A verified traveler from Florida
Great hotel. Good locationPosted Nov 9, 2015
Staff was friendly. Room was clean, comfortable, and cozy. location was convenient walking distance to all of international drive. Definitely would recommend if choosing to stay near the area.
for Everyoneby A verified traveler from St Petersburg
Great valuePosted Nov 8, 2015
Clean hotel. Excellent staff. Very good breakfast buffet included. Best of all free parking
for Everyoneby A verified traveler from Destin, Florida
Great Stay. Poor food qualityPosted Nov 7, 2015
Pros: It is very clean and close to everything I wanted to do. Friendly staff.
Cons: Food Quality!!!!!
I had a great stay although I thought the suite would be a bit larger. The food quality was poor. The morning breakfast was nice but the food on the buffet was always cold (5 day stay). I ordered room service and the Rueben sandwich was horrible. The menu described it as sliced corned beef I received a Cole slaw sandwich with meat crumbles. I was not impressed. I will recommend the hotel but I will steer people clear of the food. Mike Mitchell
for Everyoneby A verified traveler from Puerto Rico
nice hotel close to attractions and restaurants.Posted Nov 5, 2015
El personal del hotel muy amable y el servicio excelente!
for Everyoneby A verified traveler from Massachusetts
Very comfortable stayPosted Nov 5, 2015
I loved the suite set-up. It allowed my son to have his own area while I had my own quiet space. I also like that the bathroom had 2 separate vanities. The breakfast buffet was excellent! My family enjoys the location along International Drive, with so many dining options plus its close proximity to Universal Studios. This was our 4th stay here; clearly it works for us!
for Everyoneby A verified traveler from MIDDLETOWN
#1 on our listPosted Nov 3, 2015
Pros: Super Clean and very helpful.
Cons: Just keep the great work.
Location: Great location we enjoy walking. We walk to Universal Studio. Yes you have a bus but we need our 10,000. steps. We did use the bus coming back.
We had a great time. Everyone is friendly, with smiling faces. The front gave us many difference idea what to see in this area.