Get an overview of this hotelFamily friendly accommodation with theme park shuttles

Close to theme parks

Overlooking Sand Lake, this hotel is within 3 miles of Universal Studios and the convention center, 4 miles from SeaWorld, and 8 miles from the Downtown Disney Area.

Pools, shuttle

Guests enjoy 2 outdoor pools, an indoor pool, a children's pool, a lighted tennis court, and a fitness room; area/theme park shuttles are provided to Universal and SeaWorld (complimentary) and to Walt Disney World Resort (surcharge) .

Furnished balconies

All 321 guestrooms offer furnished balconies, premium channels, and complimentary internet access.

Enclave Hotel & Suites Orlando, a staySky Hotel & Resort

Hotel Amenities

Hotel Amenities

The 10-story Enclave Hotel & Suites Orlando, a staySky Hotel & Resort overlooks Sand Lake. Scheduled shuttle service is provided to Universal Studios and SeaWorld (complimentary, subject to change). Shuttle service to Walt Disney World Resort is also available, for a surcharge. Self parking and WiFi access are complimentary.

On-site recreation options include a 24-hour heated indoor pool, two large outdoor pools, spa tubs, a fitness room, a children's club, and a tennis court. Children can enjoy an arcade/game room, playground, and children's pool. This hotel has a business center and audio-visual equipment.

A Grab to Go Snack Breakfast is served daily in the Food Court restaurant. Pizza, sandwiches, salads, and pastries are available at the property's food court.

  • Indoor pool 
  • Children's pool 
  • Spa tub 
  • Fitness facilities 
  • Children's club (surcharge) 
  • Multilingual staff 
  • 24-hour front desk 
  • Total number of rooms - 321 
  • Number of floors - 10 
  • ATM/banking 
  • Gift shops or newsstand 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Arcade/game room 
  • Elevator/lift 
  • Tennis on site 
  • Business center 
  • Wedding services 
  • Free breakfast 
  • Restaurant 
  • Children's club 
  • Shopping on site 
  • Tours/ticket assistance 
  • Luggage storage 
  • Picnic area 
  • Free self parking 
  • Number of buildings/towers - 3 
  • Theme park shuttle (surcharge) 
  • Number of outdoor pools - 2 
  • Free WiFi 
  • Area shuttle (surcharge) 
  • Outdoor tennis court 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Laundry facilities  
  • Arcade/game room  
  • Playground on site  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Video-game console 
  • Pay movies 
  • Room service (limited hours) 
  • Furnished balcony or patio 
  • Blackout drapes/curtains 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Coffee/tea maker 
  • Limited housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Television 
  • Iron/ironing board 
  • In-room safe 
  • Cable TV service 
  • Free WiFi 
  • Cribs/infant beds (surcharge) 

Where to Eat

A complimentary Grab to Go Snack Breakfast is provided each morning. A breakfast buffet is also available.

Enclave Food Court - Menu items include Pizza Hut pizza, deli sandwiches, salads, freshly baked pastries, specialty coffee drinks, and Mrs. Fields cookies. Open from early morning until late evening.

Nearby Things to Do

The hotel offers two large outdoor pools, a 24-hour heated indoor pool, and spa tubs. A fitness center includes stationary bikes, stair machines, and a treadmill. A lighted tennis court is also on site and complimentary racquets are provided. Children can enjoy an arcade/game room, playground, and children's pool.

Falcon's Fire Golf Club is less than 13 miles from the hotel; it offers an 18-hole, par 72 course designed by Rees Jones, a driving range, golf school, clubhouse, and pro shop.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Playground on site 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time starts at 4 PM

Minimum check-in age is 21

Check-in time ends at 2 AM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for USD 5.00 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: USD 50.00 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Crib (infant bed) fee: USD 5.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Enclave Hotel Orlando staySky Hotel & Resort
  • Enclave Hotel staySky Hotel & Resort
  • Enclave Orlando
  • Enclave Orlando staySky
  • Enclave staySky
  • Orlando Enclave
  • staySky Orlando
  • The Enclave Hotel Orlando
  • Enclave Hotel Orlando staySky Hotel Resort
  • Enclave Hotel staySky Hotel Resort
  • Enclave Hotel Suites Orlando a staySky Hotel Resort

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

USD 100 off 2 Universal Orlando® Multi-Visit Tickets

Book a stay in any room or rate plan for travel January 18 - December 31, 2017 and guests receive USD 100 off the purchase of 2 Universal Orlando 4 Day multi-visit admission tickets. Each Universal Orlando 3 Day Park to Park ticket entitles guest park-to-park admission to Universal Studios Florida®, Universal's Islands of Adventure®, and access to select club venues in Universal CityWalk® for any 3 days, during a 7 day period starting from day of first use.

Guests must purchase tickets at the Local Expert concierge desk in the lobby. Discount is off the standard rates charged by Local Expert concierge desk. Additional tickets may be purchased at the non-promotional rate. Each Universal Orlando 3 Day Park to Park ticket entitles guest park-to-park admission to Universal Studios Florida®, and Universal's Islands of Adventure®, and access to select club venues in Universal CityWalk® for any 3 days, during a 7 day period - starting from day of first use. Tickets must be purchased between January 18, 2017 and December 31, 2017 from the Local Expert desk in the lobby. Tickets are for the sole use of hotel guests and may not be traded or sold. No refunds for any unused or partially used tickets. Improper use of tickets constitutes fraud. Expedia and its affiliated companies are not liable for any loss, damage, or delay to any person or property in connection with the use of tickets. Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.


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Learn more.
3.2 out of 5
61% of guests recommend
3.2 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
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Skip it

1 out of 5
by
Posted Feb 22, 2017
This hotel is conveniently located but understaffed, dirty, and badly in need of updates and renovation. The room was big for the price, but not clean when we arrived, and no cleaning service during our 3-day stay. Skip it.
Comment from Hotel Management
Feb 24, 2017 by Fernanda
Thank you for your review! We are sorry to hear we couldn't meet your expectations. We would like to clarify that we do offer daily housekeeping if you just request it at the front desk. We are an environmentally-friendly hotel, so we will change the towels and linens every three days to help conserve water and resources, but we will be glad to do it daily upon request. Best wishes, Fernanda Social Media Concierge
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Book this hotel only if there is no other choice.

2 out of 5
by from Palm Beach, FL
Posted Feb 20, 2017
Pros: Close to Universal.
Location: Very close to Universal and Islands of Adventures, the only good thing.
A/C was not working, very little effort was made to accommodate us, bad customer service. Repair crew came to the room, looked at the A/C unit for 5 mins, said they'll be back and left, waited for over 30 min, past 11:30 PM, had to call them and ask them not to come (if they were coming at all), it was late, we were tired and were going to sleep. Will not come back.
Comment from Hotel Management
Feb 22, 2017 by Fernanda
Thank you for your review! We are so sorry about the issue you experienced with the air conditioner in your room. I will send your comments to our management team so this can be fixed right away. Again, we are very sorry about the inconvenience. Sincerely, Fernanda Social Media Concierge
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Great Located !!! Horrible everything else

2 out of 5
by
Posted Feb 12, 2017
Pros: Location only
Cons: Everything !!!
Location: Universal studios
Hotel is located 5 minutes from Universal which is only reason I might stay there again. I was "upgraded" to a 2 bedroom suite, (me alone and my son).. No need for that but was only room available. Queen bed, sunk all the way down (springs broken). Carper was so dirty walk around without any shoes and look at the bottom of your feet, Smell is horrible and decorations is 80's.. Staff was nice and polite but unfortunately that's it.. Hotel is really bad.. location is really great
Comment from Hotel Management
Feb 15, 2017 by Fernanda
Thank you for your review! We are happy to hear that you have enjoyed our location but we truly apologize for the issues you encountered during your stay. We will relay your comments to our management team for immediate review. Sincerely, Fernanda Social Media Concierge
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This hotel is very close to Universal.

5 out of 5
by from Yonkers, New York
Posted Feb 2, 2017
Enjoyed the indoor sauna and pool especially on rainy days. Close to Universal and Citiwalk. Felt safe with security always making rounds both day and night. Will definitely return again. Staff is friendly.
Comment from Hotel Management
Feb 2, 2017 by Liliana
Hello JJ! Thank you very much for the 5-star review! We are thrilled to hear that you enjoyed our amenities, location and friendly staff! We are even more excited to know that you would return and stay again! We look forward to your next visit! Best wishes, Liliana Social Media Concierge
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Lovely hotel and friendly staff

5 out of 5
by from Cleveland, Ohio
Posted Jan 8, 2017
Pros: Just about everything.
Cons: The only suggestion I have is that they put carpets in the rooms. After 3 days of walking in Disney, coming back to tile floors was a little rough.
Location: Universal Studios, Disney World, Pirates Show...
Last 4th of July weekend, a booked a room at "America's Best Value Inn" in Erie, PA and it was such a nasty, disgusting bed bug infested hole, that we had to leave and go to the Hilton. Since then, I've been weary about booking at anything other than a Hilton or Radisson. So I was nervous booking at the Enclave Suites Orlando. But this place was fantastic! Half the price of the Hilton and still had a friendly and helpful staff (Maria was amazing!) , nice rooms, indoor and outdoor pools and hot tubs, restaurants onsight, free breakfast, shuttles to and from all the parks, etc... I highly recommend this hotel if you ever want to visit Orlando. The only suggestion I have is that they put carpets in the rooms. After 3 days of walking in Disney, coming back to tile floors was a little rough. Also, maybe want to invest in some ant spray. We found a few ants when we first arrived. It was a bit surprising considering we were on the 9th floor. But other than these, we had a wonderful stay!
Comment from Hotel Management
Jan 10, 2017 by Liliana
Hello Katie! Thank you very much for your 5-star review and recommendation! We are thrilled that you had a wonderful stay and enjoyed everything about or hotel! We will more than happy to share your praises with our courteous staff! Thank you again for sharing your experience, as we use our guests’ feedback to continually improve our services. We hope to host you again on you next visit! Best wishes, Liliana Social Media Concierge
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Right in the center of it.

4 out of 5
by
Posted Dec 27, 2016
Nice hotel/resort. Great for the park hoppers like we were. Place to sleep, pools and hot tubs to relax, helpful staff, courtesy shuttles, small kitchen to eat in. Like most places that see a lot of visitors, there was some wear but was very serviceable.
Comment from Hotel Management
Dec 28, 2016 by Liliana
Hello Sirois! Thank you very much for the 5-star review! We are very happy to hear that you had a nice stay with us and enjoyed our great location! We hope to host you again very soon! Best wishes, Liliana Social Media Concierge
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Great Location; Disappointing Facility

2 out of 5
by
Posted Dec 15, 2016
Pros: Location
Cons: Cleanliness, updated furniture (just get rid of the stained crap)
Location: Universal Studios
The location in relation to Universal Studios was fabulous but the shuttle times were odd, scarce, and made it hard to plan our stay. We wound up driving and parking instead. The room was not clean and had a foul smell, the bed caved in the middle, and I'm pretty sure there was mold around the shower. All-in-all, it wasn't the best experience, but if all you're looking for is location, then this place is for you.
Comment from Hotel Management
Dec 15, 2016 by Liliana
Thank you for sharing your comments regarding your most recent visit to our hotel. We are glad you enjoyed our location. However sorry you were disappointed with some elements of your stay. Guest feedback is our best measure for success and we greatly appreciate your concern for our property and service standards. We will share your feedback with our management team for immediate review and improvement. Thank you again! Best, Liliana Social Media Concierge
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2 out of 5
by from Salt Lake City
Posted Dec 13, 2016
Water damage in the bathroom mirror, and de-lamination on the counter, burn marks in the carpet. Slow getting people checked in. Took 25 mins to get checked in. Only one person at the front counter, 2 others standing around it was only when the line of guests was 5 long did others begin to help. If check in is at 3:00 staff people to accomadate.
Comment from Hotel Management
Dec 15, 2016 by Liliana
Dear Laura, Thank you for taking the time to review your recent stay. We can assure you that these incidents are far below the standards we adhere to. We have passed along your feedback to the appropriate departments and review each of them. We do hope you decide to return to our hotel so we can show you the outstanding service our team consistently provides. Best, Liliana Social Media Concierge
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will not stay again

2 out of 5
by from US
Posted Nov 28, 2016
Pros: Check in staff
Cons: Everything
Stayed 2 nights. Very old, showers ran cold if other shower was on. Very small for 2 bedroom. Everything old. Cockroach inside building by entrance. Old TVs, old flat mattresses. We booked same day because where we were staying fell thru. Only good thing was friendly, helpful staff upon check in and got extra towels and pillows. Even phones in room didn't work.
Comment from Hotel Management
Nov 30, 2016 by Liliana
Thank you so much for taking the time to write a review. We are sorry that you found your experience with us disappointing. We strive to please every guest, so we are truly saddened to hear that your would not return to visit us again. Thank you for appreciating out friendly staff and our front desk service! We appreciate your valuable feedback, so please be sure we will relay your comments to our management team for review. Best, Liliana Social Media Concierge
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Good hotel, great location for Universal

4 out of 5
by from Bolton UK
Posted Nov 25, 2016
Pros: Location and room facilities
Cons: Rooms could maybe do with a bit of modernisation as some ar a little tired, but this was not detrimental to my stay in any way.
Location: The hotel is in a quiet location but only minutes from the hustle and bustle of international drive and universal city walk and theme parks
This is the 3rd time I have starred at the Enclave Hotel and Suites, the hotel is ideal as it's basically just somewhere to shower and sleep for me, spending almost all my waking hours out and about in the theme parks, the rooms ar clean and tidy with good facilities and the location is ideal for international drive and Universal, and only 20 mns away from Disney by car too.
Comment from Hotel Management
Nov 28, 2016 by Fernanda
Hi Chris, Thank you for your review! We are happy to hear that you have enjoyed your third stay with us and we appreciate your feedback! We hope to host you again on you next visit! Best wishes, Fernanda Social Media Concierge
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