Book this hotel only if there is no other choice.
Posted Feb 20, 2017
A/C was not working, very little effort was made to accommodate us, bad customer service. Repair crew came to the room, looked at the A/C unit for 5 mins, said they'll be back and left, waited for over 30 min, past 11:30 PM, had to call them and ask them not to come (if they were coming at all), it was late, we were tired and were going to sleep. Will not come back.
Comment from Hotel Management
Feb 22, 2017 by Fernanda, Hotel Management
Thank you for your review! We are so sorry about the issue you experienced with the air conditioner in your room. I will send your comments to our management team so this can be fixed right away. Again, we are very sorry about the inconvenience.
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