Ratings based on 715 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
69% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from HH

Etwas in die Tage gekommenes Hotel

Posted Aug 11, 2016
Das Hotel ist von außen toll und liegt fantastisch. 5 Minuten bis Seaworld, 10 Minuten bis zu den Universal Parks. Leider sind die Zimmer in die Jahre gekommen, das Treppenhaus war dreckig und das Frühstück eine Zumutung. Essen von Pappgeschirr scheint nicht ungewöhnlich...der Essensraum bietet gerade Mal Platz für 16 Personen. Sehr nettes, hilfsbereites Personal.
Comment from Hotel Management
Aug 11, 2016 by General Manager, Hotel Management
Thank you for reviewing your stay. We are glad to know that you enjoyed our location and friendly associates. However, please accept our apologies for your experience in not meeting your expectations, and for failing to maintain our standards. We appreciate you letting us know how we can improve as well as what we are doing right. Thank you for staying with us, and we would love the opportunity to serve you again. Sincerely, General Manager
2 out of 5
by A verified traveler

Not what I expected

Posted Aug 1, 2016
Pros: It was located very close to everything.
Cons: See my review.
The hotel is in a good location, however, I was not impressed with the facilities. First, I called prior to booking asking them if the room that I was booking had 2 separate areas. One for the king size bed and the living room area. I asked if it was separated by a door. They told me that it was and it wasn't. Also, when I flushed the toilet you could hear it in the sink in the kitchen. Furthermore, it's an extended stay and there were not pot's, pan's or utensils. I will say that the bed was comfortable and we made due, but I was a bit disappointed.
Comment from Hotel Management
Aug 5, 2016 by General Manager, Hotel Management
Thanks so much for your feedback, and for highlighting both the positive and negative aspects. While we are pleased you found the bed to be comfortable and the location convenient, we regret you were disappointed with your overall stay. We apologize for not meeting your expectations and we will work on improving the issues you identified. Thank you for being our guest and we hope to have you back again soon. General Manager
4 out of 5
by César

Posted May 30, 2016 on Hotels
Comment from Hotel Management
Jun 5, 2016 by Manager, Hotel Management
Thank you for selecting Extended Stay America Orlando - Convention Center - 6443 Westwood for your visit and for the four star feedback. Our team is so pleased to see you enjoyed your stay, found your suite comfortable and the staff friendly. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, General Manager
3 out of 5
by A verified traveler

Posted May 16, 2016 on Hotels
Comment from Hotel Management
May 22, 2016 by Manager, Hotel Management
Thank you for staying with us and for taking the time to post your ratings. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
1 out of 5
by A verified traveler

Antihygenic hotel

Posted May 12, 2016 on Orbitz
The Rooms and colidors smells terribly bad if your body has any allergic sensitivity never choose this hotel
Comment from Hotel Management
May 17, 2016 by General Manager, Hotel Management
Thank you very much for staying at our hotel. We failed you in the most basic of ways by not providing a clean, comfortable and fresh guest suite and for that we are very sorry. Be assured we take the cleanliness of your suite and the entire hotel very seriously. Even though this is not a frequent occurrence we recognize that even one time is too many. Remedial steps within our housekeeping department are underway to ensure this does not happen again. We truly hope this unfortunate situation will not prevent you from staying with us again. Sincerely, General Manager
4 out of 5
by Shin from 名古屋市

コンベンションセンターすぐ

Posted May 12, 2016 on Hotels
ゴールデンウィークに5泊6日で利用しました、道を挟んでコンベンションセンターまで歩いてすぐ、静かでとてもよかったです。キッチン付きですが、近くのウォルマートまで30分以上歩くので、レンタカーでの移動をお勧めします。車があれば非常にいい立地だと思います。ただしwifiのパスワードが日によって変わりますので、カウンターで確かめることをお勧めします。
Comment from Hotel Management
May 21, 2016 by Manager, Hotel Management
Thank you for being our guest at Extended Stay America- Orlando - Convention Center - 6443 Westwood. We are glad you enjoyed your stay and that you liked our location. We value your business and hope to host you again in the near future. Sincerely, General Manager
3 out of 5
by A verified traveler

Urlaub Rundreise Florida

Posted May 9, 2016 on Hotels
Waren Mai 2016 hier. An dem Hotel ist nur eine Ache nicht gut (das Frühstück war wirklich nicht gut! Nicht mal fpr amerkanische Vergältnisse. Waren in einigen Hotels bei dieser Rundreise und im Vergleich zu den anderen nicht gut! Keine gute Auswahl vorhanden. Kein Müsli, nicht mal Toast!! Es in ein "To go Frühstück". Bagel, Joghurt und Kaffee in die Hand und fertig.) Wenn man damit leben kann, super Hotel. Keine Einkaufsmöglichkeiten zu Fuß erreichbar außer 1 Tankstellenshop.
Comment from Hotel Management
May 13, 2016 by Manager, Hotel Management
Thank you for being our guest. We hope that your overall stay was enjoyable. However, we apologize for any inconvenience caused. We appreciate your feedback and hope to see you again in the future. Sincerely, General Manager
5 out of 5
by Kyle from Berlin, Germany

Amazing support with excellent services

Posted May 9, 2016 on Hotels
Everyone was very helpful. The hotel is close to the locations where a conference I was part of took place.
Comment from Hotel Management
May 13, 2016 by Manager, Hotel Management
Thank you for choosing to stay at Extended Stay America Orlando - Convention Center - 6443 Westwood while attending the conference. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. Our goal is to provide an exceptional experience for each guest, so your comments will be shared with the team, and we will recognize them for their great work. We appreciate you being our guest and look forward to welcoming you back! Sincerely, General Manager
2 out of 5
by A verified traveler

Nahe Seaworld

Posted May 9, 2016 on Hotels
eine Nacht reicht
Comment from Hotel Management
May 12, 2016 by Manager, Hotel Management
Thank you so much for your recent stay and for your review. We are happy you enjoyed your overall stay with us, but disappointed you did not leave completely satisfied. We hope you will stay with us again, so we can ensure you have a better experience. Our front desk staff welcomes any comments you have, so we can do our best to resolve any issues while you are here. Thanks again for being our guest, and we look forward to welcoming you back soon. Sincerely, General Manager
5 out of 5
by A verified traveler

Posted May 8, 2016 on Hotels
Comment from Hotel Management
May 13, 2016 by Manager, Hotel Management
Thank you for being our guest at Extended Stay America Orlando - Convention Center - 6443 Westwood. We are glad that you had an enjoyable and comfortable stay. It was our pleasure accommodating you, and we would love to be of your service again on your future visit to our area. Sincerely, General Manager