Posted Jan 28, 2017
While relocating to the Orlando area, we had the opportunity to stay. We had a couple of challenges get a reservation but the front desk staff, Lana & Camille, we amazing. They kept checking the room availability and they contacted me once the room did come available. Because I wasn't at the property when they contact me, they were still willing to work with me. They were more than accommodating, they were courteous, thoughtful and very very helpful. I can not say enough good things about these two ladies.
Comment from Hotel Management
Jan 29, 2017 by General Manager, Hotel Management
It was our pleasure having you as our guest at Extended Stay America - Orlando - Convention Center - Sports Complex. We are thrilled to note that you enjoyed our central location in Orlando as well as the outstanding service from our Front Desk associates. Although you experienced some issues, we are delighted that Lana & Camille made your visit a comfortable one by their great service. I will definitely share your compliments with them. Please visit us the next time you are in the area.