Good customer service, though waited a bit for staff at front desk. Family of desk attendant was in the lobby visiting, bit weird. Bed was not as comfortable as some and the room lacked a hair dryer. Parking is safe and free.
Comment from Hotel Management
Jan 17, 2017 by General Manager, Hotel Management
Thank you for your honest evaluation. It’s obvious from your comments that we didn't live up to all of your expectations. We apologize for your disappointment with the in-suite amenities. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk at any time. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. Thanks again, we hope to welcome you back soon.