Posted Mar 18, 2016
Firstly, the motel should have notified us that the main entrance to the hotel was closed by construction. The guy at the desk was of little help, and the free breakfast consisted of coffee, 2 types of muffins, instant oatmeal, and oranges. I was expecting a bit more.
The room was ok, clean, the bed comfortable, the sofa bed operational. No one used the pool, it looked uninviting. It was ok for the 2 nights we spend there.
Comment from Hotel Management
Mar 28, 2016 by Manager, Hotel Management
Thank you for providing us with details about your stay. Please accept our apologies that we failed to meet your expectations. To uphold our company’s high standards, I have shared your comments with our staff to ensure we are providing each guest with professional customer service as well as making sure our grab-and-go breakfast is fully stocked. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.