Would not stay here again!
Posted Feb 14, 2015
This one seemed like a good idea at the time. The price was right. A nice large room. Yikes! No insulation in the walls. At 4:30 in the morning, both mornings I was there, the people in the room above got up and got ready for work. 45 minutes later it got quiet. At 6:00 in the morning, barely an hour later, the room on the left got up to go to work. The tub drain was very slow, but the staff took care of the problem quickly, efficiently, and courteously. The shower enclosure was black with mildew, but, again, the staff was very courteous and efficient.
I would definitely not stay here again.
Comment from Hotel Management
Mar 12, 2015 by General Manager, Hotel Management
I appreciate you bringing your experience to our attention. I am happy to read that our team was courteous and efficient in response to your requests to clean the shower and the slow tub drain. However, I am very sorry that these issues were not taken care of prior to your arrival. I met with the team and we will make sure these issues are reported beforehand to ensure that everything is in working order and this inconvenience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback.
It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.