Last minute booking
Posted Oct 4, 2016
This hotel was pretty good for the most part - clean, conveniently located, and friendly staff. This was a last minute booking and conveniently located next to the parks.
There were three things that were somewhat disappointing:
1. The A/C did not blow cold air, it was a bit warm but it wasn't unbearable, we were only there for one night - I live in Florida so we are used to the heat.
2. The refrigerator leaked water into the middle of the floor, so when I walked through a big puddle in the middle of the night it was a bit frustrating.
3. The hairdryer was totally fried. I plugged it in and the burning smell was awful and did not work (obviously).
I would stay here again, the few problems we had were minor and the front desk was informed so I'm sure it has been rectified.
Comment from Hotel Management
Oct 6, 2016 by General Manager, Hotel Management
Thank you for reviewing your stay. We are happy that you liked our friendly associates and convenient location which was perfect for your needs. However, we are sorry to read you were inconvenienced by maintenance issues in your suite. Our maintenance team takes great pride in ensuring everything is working properly in each suite. We have shared your review with them to be sure the issues are resolved. It was a pleasure to host you, and we look forward to seeing you again soon!