Ratings based on 1,357 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
74% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from US

Good afordable hotel near universal.

Posted Nov 27, 2016
Everything was good. Only problem, the milk from breakfast was sour. Thank you
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Thank you for writing such a lovely feedback about your stay at Extended Stay America - Orlando Theme Parks - Major Blvd. We are so pleased that you enjoyed our location and the excellent value we offer. We also appreciate your concern and hope to welcome you again soon! Sincerely, General Manager
3 out of 5
by A verified traveler from US

Close to Universal Studios

Posted Nov 25, 2016
My room was terribly smoky. My sinuses was so bad from being in this smoky room.
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Thank you for being our guest. I sincerely apologize for the smoke smell you experienced during your stay. We work hard to provide a clean and comfortable environment, and I am sorry the smell compromised your experience. We will certainly revisit our deep cleaning program to see where we can make improvements so future guests are not similarly impacted. I appreciate you alerting me to this issue, and we hope that you will come back and stay with us again. Sincerely, General Manager
2 out of 5
by A verified traveler from Monterrey, N.L. México

Económico pero apestoso

Posted Nov 21, 2016
Pros: ubicación
Cons: Limpieza de los cuartos, variedad de desayuno
Location: Universal Studios Orlando
Para el costo del hotel... yo sé es económico, no espero las mejores comodidades, pero al menos que este limpio... entrando a la habitación se percibía un olor a comida quemada, el jabón que proporcionan para lavado de manos no hace espuma (o estaría demasiado viejo) y el desayuno... bueno solo para tomar las barritas de grano y el café, lo demás sin mucha variedad. Supongo el único pro del hotel es la ubicación y tener cocineta (solo si piensas cocinar si viajas con un número de familia considerable). Mala la experiencia
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Thank you for sharing your feedback. Our goal is to welcome every guest to a clean, comfortable, well maintained suite, combined with excellent service. Your comments have initiated additional training for our team as we continuously improve. Thank you for being our guest, and we hope to have the opportunity to serve you again.   Sincerely, General Manager 
4 out of 5
by A verified traveler from Ft. Lauderdale, Fl

Good value, but had to pay up front.

Posted Nov 3, 2016
Pros: The kitchen and full fridge/freezer is a nice option. They allow pets, too.
Cons: Not paying up front, tv reception on some channels. A pool would have been nice also.
Location: Orlando, Fl. It was a good location down the street from Universal, about a block from I-Drive, easy access to I4, and a 10 minute drive to Disney.
This hotel is a good value and nice enough, but they charge you for the room up front when you check in. Never stayed at a hotel that does that. The continental breakfast was free, but could have offered some fruit or yogurt.
Comment from Hotel Management
Nov 3, 2016 by General Manager, Hotel Management
Many thanks for reviewing your stay at Extended Stay America - Orlando Theme Parks - Major Blvd. It’s pleasing to read that you loved your visit to our hotel, especially your room with a kitchenette and the excellent value we offer in a great location. Thanks for being our guest, and we hope you will visit us again when in our area. Sincerely, General Manager
4 out of 5
by A verified traveler from Irmo, SC

Posted Oct 24, 2016
Pros: I loved the free breakfast in the mornings and how convenient the location is to the Universal parks and the Disney parks.
Cons: I would have liked a shuttle of some kind to the different parks.
Location: Universal Studios and the Citywalk were right across the street. It is a fabulous location to different restaurants and the theme parks.
The hotel staff members were extremely friendly and welcoming. They always greeted us and were smiling when we walked by. The room was very clean and smelled fresh. It was a great size for two people and very accommodating. There was free breakfast every morning of bagels, cereal, toast, juices, and coffee. The hotel is also very conveniently located to Universal and only 20 minutes away from the Disney properties, which was so great!
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Thank you for posting your kind review of Extended Stay America - Orlando Theme Parks - Major Blvd. We are glad you liked the excellent service provided by our associates as well as your spotless suite. It is also nice to read that you were pleased with our convenient location and complimentary breakfast. We hope you will stay with us again the next time you visit Orlando. Sincerely, General Manager
3 out of 5
by A verified traveler from US

Hotel was within walking distance to Universal.

Posted Oct 24, 2016
Hotel staff was super friendly and helpful. The room was clean but the linens and towels were very worn and falling apart. This hotel needs to be updated. Breakfast was not great. Food wasn't bad but the breakfast area is long and narrow and a terrible size/place for all the people staying in this hotel. It was hard to get food/coffee due to the space and harder to sit and eat and enjoy it.
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Thank you for staying with us and for taking the time to post a review. We are sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We will also work hard to ensure our guests enjoy their stay. Thank you again, and we would love to welcome you back soon. Sincerely, General Manager
2 out of 5
by A verified traveler

Hotel fraco

Posted Oct 14, 2016
Pros: Localizado perto dos parq
Cons: Cheiro de cigarro
Cheiro de cigarro mto forte, cafe da manhã sem mtas opções
Comment from Hotel Management
Oct 17, 2016 by gm, Hotel Management
Thank you for choosing our hotel for your stay. We are sorry for the inconvenience you experienced due to the smoke smell. We have strict policies where we prohibit smoking in some areas so I appreciate you bringing this to our attention so we can address it appropriately. We are sorry you were disappointed with our breakfast and that it did not live up to your expectations. I have shared your feedback with our breakfast staff, and we will work hard to improve. Thank you for your feedback, and do consider staying with us again. Sincerely, General Manager
3 out of 5
by A verified traveler from Fort Myers, Florida

Last minute booking

Posted Oct 4, 2016
Pros: Conveniently located with easy access to the parks.
Cons: Routine maintenance could be improved to minimize issues like we experienced.
Location: Location was great, exactly where we needed to be for easy access to the parks.
This hotel was pretty good for the most part - clean, conveniently located, and friendly staff. This was a last minute booking and conveniently located next to the parks. There were three things that were somewhat disappointing: 1. The A/C did not blow cold air, it was a bit warm but it wasn't unbearable, we were only there for one night - I live in Florida so we are used to the heat. 2. The refrigerator leaked water into the middle of the floor, so when I walked through a big puddle in the middle of the night it was a bit frustrating. 3. The hairdryer was totally fried. I plugged it in and the burning smell was awful and did not work (obviously). I would stay here again, the few problems we had were minor and the front desk was informed so I'm sure it has been rectified.
Comment from Hotel Management
Oct 6, 2016 by General Manager, Hotel Management
Thank you for reviewing your stay. We are happy that you liked our friendly associates and convenient location which was perfect for your needs. However, we are sorry to read you were inconvenienced by maintenance issues in your suite. Our maintenance team takes great pride in ensuring everything is working properly in each suite. We have shared your review with them to be sure the issues are resolved. It was a pleasure to host you, and we look forward to seeing you again soon! Sincerely, General Manager
2 out of 5
by A verified traveler

Dingy

Posted Oct 3, 2016
The room was quite dingy with visible mold in kitchenette and bathroom. The sheets were clean but the blankets were threadbare and someone had written on them with a pen.
Comment from Hotel Management
Oct 5, 2016 by General Manager, Hotel Management
In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Thank you for sharing your feedback. Our goal is to welcome every guest to a clean, comfortable, well maintained suite, combined with excellent service. Your comments have initiated additional training for our team as we continuously improve. Thank you for being our guest, and we hope to have the opportunity to serve you again.   Sincerely, General Manager 
2 out of 5
by A verified traveler from chemnitz

Liegt sehr gut für die Universal Studios

Posted Sep 23, 2016
Pros: Die Dame am checkin war sehr freundlich und hilfsbereit.
Cons: Frühstück, kein Obst, das Gebäck ne Katastrophe, der Frühstücksraum war ein Tiefkühlschrank, das Personal bei. Frühstück sehr unfreundlich.
Location: Ja Studios, citywalk einkaufsmöglichkeiten vorhanden.
Sehr gute Lage für essen, Studiobesuch (sind alles gelaufen) Hotel ist aber eher eine Arbeiterabsteige, Zimmer sind ok, aber nix besonderes. Kaffeemaschine etc. bekommt man kostenlos an der reception. Frühstück ist ne Katastrophe! Das extended Stay 2 Hausnummern davor ist um länger besser.
Comment from Hotel Management
Sep 24, 2016 by GM, Hotel Management
Thank you for choosing our hotel and for sharing your observations. It saddens us to see such feedback as we always want to provide our guests with an excellent stay. We apologize for any discomfort or inconvenience caused to you by our mistakes, and we hope we will have another occasion to welcome you back so we can exceed your expectations. Sincerely, General Manager