Ratings based on 986 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Durhsm, UK

One night stop over

Posted Jul 13, 2016
Stayed our first night before moving onto a Disney hotel. Hotel in a good location with walk out eateries. Parking free but sometimes a walk away next to local shops. No resort fee which is ever popular with Orlando hotels. Room was recently refurbished so everything fresh and clean. Didn't use the pool area. Breakfast included in our rate, had hot items, scrambled eggs and bacon medallions on our morning as well as a range of boxed cereals, breads and fruits. Room was overcrowded though with no free tabled and a queue for toasters ever present. A bit of a bun fight but if you willing to wait, food ok! Checkin and check out quick and easy. Staff all very pleasant. Nice area in reception for sitting and meeting with sofas and chairs. Eould use again in a heart beat!
Comment from Hotel Management
Jul 14, 2016 by General Manager, Hotel Management
Thank you so much for your review regarding your overnight stay. We are thrilled to hear how much you enjoyed our location close to Disney and your updated accommodation. We are also delighted that you liked the hospitality of our associates, the breakfast we served, front desk service as well as all the facilities we have to offer. We also appreciate your candid comments about our breakfast area and are sorry for any inconvenience caused. I am glad to read that my associates took excellent care of you and that you will be visiting the Fairfield Inn & Suites Orlando Lake Buena Vista again soon! Sean L. General Manager
5 out of 5
by A verified traveler from GA

Close to everything

Posted Jul 9, 2016
Went for family trip to parks and hotel was great. Great staff, great room, and great breakfast
Comment from Hotel Management
Jul 9, 2016 by General Manager, Hotel Management
Thank you for choosing the Fairfield Inn & Suites Orlando Lake Buena Vista. We truly appreciate the time you took to share such specific comments about your stay. We are so glad our convenient location was perfect for your trip, and that we were able to impress with our friendly service, fresh and clean accommodations and the wonderful complimentary breakfast choices we offer. It was our pleasure to host you, and we would love to see you again in the future. Sean L., General Manager
4 out of 5
by A verified traveler

Posted Jun 30, 2016
Very nice. I would definitely come back .Only thing I missed was not having a jacuzzi on site like the other Fairfield.
Comment from Hotel Management
Jul 1, 2016 by General Manager, Hotel Management
Thank you for choosing the Fairfield Inn & Suites Orlando Lake Buena Vista for your stay. We are glad to hear how much you enjoyed your stay with us and we will be sure to share your comments with our staff. However, we are sorry for not being able to provide you with all the facilities that you expected, and regret the inconvenience this caused. It was our pleasure serving you, and we look forward to welcoming you back soon. Sean L. General Manager
3 out of 5
by A verified traveler from Brasília

Hotel tranquilo, confortável, limpo, equipe boa.

Posted May 22, 2016
Cons: O salão do café da manhã é pequeno para a demanda.
Hotel tranquilo, confortável, limpo, equipe atenciosa, boa localização próximo ao Disneyworld. Na reserva nos pareceu que haveria uma pequena cozinha, mas não foi exatamente isso que encontramos.
Comment from Hotel Management
May 24, 2016 by General Manager, Hotel Management
Thank you for your recent stay our hotel. I wish we had met 100% of your expectations and sincerely apologize for the misunderstanding regarding an in room kitchen. On a positive note, we truly appreciate all of the wonderful compliments about our hotel and great location to Downtown Disney and the theme parks. Thanks for taking the time to share your experience with other online reviewers. Sean L. General Manager
2 out of 5
by A verified traveler from a

Need new beds

Posted May 4, 2016
Both beds sink in. Very uncomfortable. Unable to sleep because of it.
Comment from Hotel Management
May 7, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your feedback. We understand the value of a good night's sleep, so we have all new mattresses in our hotel. Perhaps you stayed at another hotel in the area? We would love to have you stay with us the next time you visit Orlando. Sean L., General Manager
5 out of 5
by A verified traveler

Posted Apr 29, 2016 on Hotels
Comment from Hotel Management
May 6, 2016 by James, Hotel Management
Thank you for being our guest at the Fairfield Inn & Suites Orlando Lake Buena Vista. We are glad that you had an enjoyable and comfortable stay. It was our pleasure accommodating you, and we would love to be of your service again on your future visit to the Orlando Walt Disney World area. Sean L., General Manager
4 out of 5
by A verified traveler

Posted Apr 28, 2016 on Hotels
Comment from Hotel Management
May 1, 2016 by James, Hotel Management
Thank you for the four star rating regarding your stay at the Fairfield Inn & Suites Orlando Lake Buena Vista. We are happy to see that you enjoyed your visit and all the facilities we have to offer. We hope you will choose us again in the near future! Sean L. General Manager
5 out of 5
by Jenesis from Miami, FL

Great stay

Posted Apr 28, 2016 on Hotels
Convenient location, friendly staff, good breakfast options
Comment from Hotel Management
May 1, 2016 by James, Hotel Management
Thank you for choosing to stay at the Fairfield Inn & Suites Orlando Lake Buena Vista, and for sharing your five star rating and wonderful remarks! I am absolutely delighted to hear how much you enjoyed our ideal location, helpful associates and breakfast offerings. I hope you will stay with us again during your next visit to the Orlando Walt Disney World area. Sean L. General Manager
5 out of 5
by Rochelle

Posted Apr 28, 2016 on Hotels
Comment from Hotel Management
May 1, 2016 by James, Hotel Management
Thank you for the five star feedback about your stay at the Fairfield Inn & Suites Orlando Lake Buena Vista. We are glad to see that you liked everything we have to offer and had a memorable visit. We hope to welcome you back very soon. Sean L. General Manager
4 out of 5
by A verified traveler

Posted Apr 25, 2016
Cons: The AC unit was a bit loud.
Clean, affordable, comfortable. The full continental breakfast was great.
Comment from Hotel Management
Apr 26, 2016 by General Manager, Hotel Management
Thank you for your recent review of your stay at the Fairfield Inn & Suites Orlando Lake Buena Vista. We are so glad that you appreciated the value we offer and relished the breakfast we served. However, we apologize for the inconvenience caused with the air-conditioning unit. We hope that your overall pleasant visit will bring you back to our hotel in the near future. Sean L., General Manager