Ratings based on 293 Verified Reviews

2.9 out of 5
52% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Very Comfortable

Posted Feb 17, 2017
Pros: The shuttle ride to from and to the airport as well as to the parks was great. Carlos, the driver was very friendly and informative!
Cons: It would be awesome if the hotel offered room service.
Everyone at the hotel is very helpful and friendly. The room was very comfortable and we loved the hot tub. We checked in earlier than expected with no problems.
2 out of 5
by A verified traveler from tampa,florida

Reservation to the hotel

Posted Feb 16, 2017
I actually decided to pay for the hotel before we went to the hotel I don't normally do that and found out that there's a hundred dollar deposit and that was fine but we didn't have the whole hundred on our card and so they said that we can't stay there without it so I tried to cancel on the same day that it said that we could cancel and they still charged us for the room they never gave us a refund back Expedia said they was going to help and they never did
3 out of 5
Recommended
for Families
by A verified traveler from New York, NY

Nice cheap option

Posted Feb 6, 2017
Far from the city, so choose this option only if you are driving. Has a water park so good option for the vacay with kids. The room was clean, but some stains at the floor and towels.
Comment from Hotel Management
Feb 15, 2017 by Julio Tennen, Hotel Management
Dear Mrs. Anastasiia, Thank you for choosing the Flamingo Waterpark Resort as your getaway destination; we thank you for choosing us for your mini vacation; we are pleased to read that your stay lived up to your expectations; we certainly pride ourselves in providing our guests with a most comfortable and enjoyable Flamingo Waterpark experience. In contrast we are not pleased to read that you experienced any inconvenience with the conditions of the rug and towels in your room. We hope for the opportunity to regain your confidence and show you the true Flamingo Waterpark experience. Best regards, Customer Satisfaction Manager.
1 out of 5
by A verified traveler

Dump

Posted Feb 6, 2017
This hotel was absolutely nothing like depicted in the pictures. Old and run down. Worst experience ever.
Comment from Hotel Management
Feb 15, 2017 by Julio Tennen, Hotel Management
Dear Valued Traveler, Thank you for taking the time to share your experience with us. I’m certainly disappointed to learn that your stay did not live up to your expectations. This is unusual as we certainly pride ourselves in providing our guests with a most comfortable and enjoyable Flamingo Waterpark experience. We hope for the opportunity to regain your confidence and show you the true Flamingo Waterpark Resort experience. Best Regards, Customer Satisfaction Manager.
1 out of 5
by A verified traveler

Posted Feb 5, 2017
There was no hot water in the room and breakfast is not included
Comment from Hotel Management
Feb 15, 2017 by Julio Tennen, Hotel Management
Dear Valued Traveler, Thank you for taking the time to share your experience with us. I’m certainly disappointed to learn that your stay did not live up to your expectations. We are not happy to read that you experienced any inconveniences with the water temperature in your guest room. This is unusual as we certainly pride ourselves in providing our guests with a most comfortable and enjoyable Flamingo Waterpark experience. We hope for the opportunity to regain your confidence and show you the true Flamingo Waterpark Resort experience. Best Regards, Customer Satisfaction Manager.
2 out of 5
by A verified traveler from OTTAWA

BEWARE OF 25$ RESORT FEE

Posted Feb 2, 2017
Pros: ROOM'S WERE MODERN AND CLEAN
Cons: LOWER RESORT FEE
Location: WAY TO FAR FOR ANY PARKS
THIS HOTEL HAS AN EXTREMELY EXPENSIVE RESORT FEE. THE PARK WAS CLOSED DUE TO COLD WEATHER HOWEVER THEY STILL CHARGE THIS OUTRAGEOUS PRICE. THERE COSTS ARE DEFINITELY LOWER NOT HAVING STAFF TO MAINTAIN THE PARK WHEN CLOSED. NO BREAKFAST UNLESS YOU BOOK DIRECTLY THROUGH THEM OR AT LEAST THAT IS WHAT I WAS TOLD. ROOMS ARE ALL RIGHT BUT HOTEL IS OVERPRICED TO START OFF WITH AND THEN THEY ADD ON A 25$ RESORT FEE. NOT CLOSE TO DISNEY AT ALL. MUCH BETTER VALUE DOWN ROAD AND CLOSER TO MAIN ATTRACTIONS.
Comment from Hotel Management
Feb 15, 2017 by Julio Tennen, Hotel Management
Dear Mr. Greg, Thank you for choosing the Flamingo Waterpark Resort as your getaway destination; we are pleased to read that you were satisfied with our guest rooms. In contrast we were not happy to read that due to inclement weather you weren’t able to enjoy our waterpark area ; Our establishment does charge a resort fee due to the many family friendly amenities we offer like: - Waterpark Passes per night stay - Outdoor pool access - Admission to "Movie Nights" - Limited Shuttle service to Disney Parks - Pool towels - Free access to Children's Playground - High Speed Wireless Internet access - Heated Pool access - Parking - Access to business and fitness center's - Electric hook up for boats and RV's. We hope for the opportunity to regain your confidence and show you the true Flamingo Waterpark experience. Best regards, Customer Satisfaction Manager.
5 out of 5
Recommended
for Families
by A verified traveler

Great water park for young kids, excellent staff!

Posted Jan 30, 2017
Cons: elevator was slow
The rooms are clean and comfortable. I got the suite -- needed a bigger kitchen. The water park the kids loved and they stayed in there 2 full days. 30 min drive to disney and universal. They have night movies for kids at 7p every night. Great hotel friendly staff. Excellent for price.
Comment from Hotel Management
Feb 3, 2017 by Julio Tenen, Hotel Management
Dear Mr. Joe, Thank you for choosing the Flamingo Waterpark Resort as your getaway destination; we are pleased to read that you and your family had a wonderful time at our establishment; We are also glad to read that you experienced great customer service from our team; we certainly pride ourselves in providing our guests with a most comfortable and enjoyable Flamingo Waterpark experience. We certainly look forward to welcoming you back real soon. Best Regards, Customer Service Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler

Simpel but very adequate hotel

Posted Jan 27, 2017
Pros: simpel, cheap, clean
Cons: the opening hours of the pool
We looked for a hotel, just for the night, after visiting Harry Potter park in Orlando. Although a bit further from Orlando than we thought, it was just what we needed: a bed, a shower and coffee in the morning. A shame that the pool only opened after we left.
Comment from Hotel Management
Feb 3, 2017 by Julio Tenen, Hotel Management
Dear Valued Traveler, Thank you for choosing the Flamingo Waterpark Resort as your getaway destination; we are pleased to read that you enjoyed your stay with us. In contrast we are not pleased to read that you experienced any waterpark scheduling inconveniences we do hope you give us another opportunity to accommodate you and your family in the near future ; we certainly look forward to welcoming you back real soon. Best Regards, Customer Service Manager.
2 out of 5
by A verified traveler from Texas

okay motel.... i guess

Posted Jan 26, 2017
Pros: it had a fridge
Cons: everything from the decor to the offered amenities.
Location: gas station.
When I booked this "hotel", it was made to sound like it had this fantastic waterpark! It mentioned free shuttles to the theme parks and it mentioned an airport shuttle as well. Lets just say we were less than disappointed... We found out there was no such shuttle when we landed. We had to pay $56 for an Uber ride to the place. When we pulled up we noticed that there was nothing around us and the area looked a little shady. We walked across the street to grab some items at the gas station. The place is run down, the computer in the "business center" kind of worked....our room was cold and dated. The "waterpark" has really weird hours and is really for small kids. We had to pay extra on top of what we already paid for the place for a resort fee... I guess because of the "waterpark"? I don't know but it wasn't even usable to us. We wanted to find out about a ride to Universal and it is booked through a third party and it costs $12 per person per way. We ended up using Uber and it was a lot cheaper and it was at our convenience. All in all, it was a place to sleep but we should have booked a place closer to the airport. We will NOT be returning.
Comment from Hotel Management
Feb 3, 2017 by Julio Tenen, Hotel Management
Dear Mrs. Jennifer, Thank you for taking the time to share your experience with us. I’m certainly disappointed to learn that your stay did not live up to your expectations. We are not happy to read that you experienced any inconvenience with your guest room accommodations and that you were not fully informed of our limited shuttle service.. This is unusual as we certainly pride ourselves in providing our guests with a most comfortable and enjoyable Flamingo Waterpark experience. We hope for the opportunity to regain your confidence and show you the true Flamingo Waterpark Resort experience. Best Regards, Customer Satisfaction Manager.
2 out of 5
by A verified traveler from dc

I see why it's nonrefundable

Posted Jan 21, 2017
I was ready to go as soon as I stepped my foot in the door. I have one lyrics stayed at one place worse than this and my husband booked that room. The pictures make this place looks big and spacious and it is totally the opposite. I would never stay here again because you have to pay tolls twice a day to get to and from Disney, it isn't located in Kissimmee and it's totally ran down. Lesson learned...
Comment from Hotel Management
Feb 3, 2017 by Julio Tenen, Hotel Management
Dear Mrs. Trb, Thank you for taking the time to share your experience with us. I’m certainly disappointed to learn that your stay did not live up to your expectations.. This is unusual as we certainly pride ourselves in providing our guests with a most comfortable and enjoyable Flamingo Waterpark experience. We hope for the opportunity to regain your confidence and show you the true Flamingo Waterpark Resort experience. Best Regards, Customer Satisfaction Manager.