Ratings based on 1,659 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
by A verified traveler
confirmed room onlyPosted Oct 2, 2015
We had a confirmed room for a king size bed. When we got there they wanted to give us a queen size bed. They were out of king size rooms. We were told we had a room and that was the confirmation, to have a room. If you want a king size bed good luck----this place not for me.
for Everyoneby A verified traveler from LA
Good location and staffsPosted Oct 1, 2015
good location - near bus stop(since i didnt have a rent car), seven eleven and some restaurants All of the hotel staffs were so nice and very helpful! Clean room, but smell was not that good. If I come to Orlando again, I would visit this hotel again! Thanks!
for Everyoneby A verified traveler from West Palm Beach, FL
Great locationPosted Sep 28, 2015
This hotel was in the perfect location if you're going to universal studios. It's a few minutes drive or even roughly a 20 minute walk. My uber ride was less than $5.00 at the end of the night to put that into perspective... It's also located right by all the restaurants and bars if you aren't going to the parks. Beds were comfortable, room was clean and the staff was there to help as soon as you walk in the door. Definitely will stay again!
by A verified traveler from panama
excellent hotel but problem with a/cPosted Sep 28, 2015
Pros: everything but the problem with the a/c
Cons: solve the problem with a/c
Location: no comments
Excellent hotel but we could not sleep because the air conditioning has motion sensor and any person of the staff knew about it. So, when we were sleeping we did not move and the a/c stop working until we move. It was terrible. I think they can solve it easily if they call the engineers in charge or someone in Carrier.
for Everyoneby A verified traveler from Florida
convenient to parksPosted Sep 23, 2015
We had a nice stay at this hotel. The staff was very friendly.
for Everyoneby A verified traveler from Chicago, IL
Close to theme parksPosted Sep 23, 2015
Loved the hotel. The room was great. It was close to restaurants and some main attractions. The staff was very friendly as well. Would definitely stay again.
for Everyoneby A verified traveler from Gaines, FL
Awesome views on I-drivePosted Sep 22, 2015
Pros: great views, close to everything!!
Cons: microwave sucked, air conditioner took forever to cool the room
Location: located right on I-drive w/in walking distance to mini-golf, wet n' wild, I hop, Denny's, 7-11
Got a super deal and I've always wanted to stay here. The views are amazing and the character of the hotel is pretty awesome. Would definitely stay here again.
for Everyoneby A verified traveler from NewCastle, DE
Posted Sep 21, 2015
Not what we expected for a Sheraton. Great view but hotel needs to be updated. Staff was courteous.
for Everyoneby A verified traveler from Miami, FL
Great hotel and nearby parksPosted Sep 21, 2015
Never failed us the past five years. Great staff always going above and beyond. Not a bad deal overall.
for Everyoneby A verified traveler from michiga
Posted Sep 21, 2015
Great place to stay close to universal. Breakfast buffet not nearly as nice as in the past. Staff were very nice.