Ratings based on 4,925 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Posted Mar 21, 2017
This hotel was in the perfect location. It was only a 7-10 minute drive from the Disney parks. They had their own parking. The hotel had a lot of side doors that open with your room key so if i parked on the side i didn't have to go through the main entrance - very convenient. The room was great. Had no problem. I am very picky person but it was a great hotel
Comment from Hotel Management
Mar 21, 2017 by Management Galleria Palms Hotel, Hotel Management
Thanks Kim for you review, we hope you come back and see us again real soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great little hotel for your family-close to Disney

Posted Mar 21, 2017
We keep coming back to this hotel. Property is really well kept. Clean and comfortable beds.
Comment from Hotel Management
Mar 21, 2017 by Management Galleria Palms Hotel, Hotel Management
Thanks for the 5 Star Review, we are thrilled you keep coming back to our hotel. We hope to see you again in the very near future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent for price and area

Posted Mar 21, 2017
We have stayed here before in the past modern feel and look. Free basic breakfast staff is nice and friendly. Close to Disney, clean ,safe.. the tv is way too small for the room. The ac unit needs to be upgraded ... other than that was good .
Comment from Hotel Management
Mar 21, 2017 by Management Galleria Palms Hotel, Hotel Management
Thanks for the comments, we hope to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from FL

Basic Hotel close to Disney

Posted Mar 19, 2017
Staff was friendly, room was clean. Very basic amenities but what was expected. Breakfast was not up to other basic hotel breakfasts.
Comment from Hotel Management
Mar 19, 2017 by Management Galleria Palms Hotel, Hotel Management
Thanks for your comments, we hope to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Chile

Posted Mar 17, 2017
Restaurant for breakfast is very small. Every day the site is empty.
Comment from Hotel Management
Mar 17, 2017 by Management Galleria Palms Hotel, Hotel Management
Thanks for the comments, we hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good

Posted Mar 14, 2017
Very comfortable, relax and no issues. I will recommend it anytime
Comment from Hotel Management
Mar 14, 2017 by Management Galleria Palms Hotel, Hotel Management
Thanks for the comments and the 5 Star Review. We hope to see you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Disney.

Posted Mar 13, 2017
Went to Disney for the weekend. Easy drive from hotel to park. Didn't stay in the room much, but it was nice when we were there. Nothing to complain about.
Comment from Hotel Management
Mar 13, 2017 by Management Galleria Palms Hotel, Hotel Management
Thank you for the 5 Star Review, we are happy you enjoyed your stay. Please come back and see us again real soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Middle TN

Nice hotel with good location

Posted Mar 12, 2017
Located on a road between two of those cheap Disney knock-off stores. Decent hotel for the price. Clean room, refrigerator, microwave & coffee maker which were nice to have. Our room overlooked the pool. Looked like a nice pool, but we didn't use it. Breakfast was disappointing - two cereals; Raisin Bran & Fruitloops (yuck), mini muffins, bread & bagels; which were not located near the toaster at all, eggs & mini sausage links, DECAF coffee only cause the regular didn't work (ugh! I NEED my coffee in the morning). Ended up skipping their breakfast the entire time we were there (Starbucks in the parks!). Location is convenient to the on-ramp to the Disney Parks & about 14 minutes away. Also close to several restaurants (we didn't go to any of them though). Decent place to stay if you are spending all your days in the parks.
Comment from Hotel Management
Mar 13, 2017 by Management Galleria Palms Hotel, Hotel Management
Thanks for your comments, the issue with the coffee has been resolved. We hope to see you again soon.
3 out of 5
by A verified traveler

Not terrible, would not stay here again

Posted Mar 12, 2017
Not terrible. Reasons i chose hotel were misleading. Shuttle to Disney was offered at 1 time to only 1 park, picks u up before park closes. Shuttle to sea world left at 11, park opens at 9. Pool not heated. No staff, had to go to front desk in person for service. Floor in room clearly not vacuumed before arrival or during stay. Would not stay here again. You get what you pay for.
Comment from Hotel Management
Mar 14, 2017 by Management Galleria Palms Hotel, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cape Coral

Good location for Disney.

Posted Mar 12, 2017
Pros: Clean, Quiet.
Cons: Resort fee.
Location: Restaurants and Disney
Good hotel near Disney. Decent hot breakfast. It has a swimming pool which we didn't try, but it is not a resort. Why do they charge a resort fee? The rooms are nice and quiet, no maids vacuuming the hallway at 7 or 8 o clock. Unfortunately there's a RESORT FEE.
Comment from Hotel Management
Mar 12, 2017 by Management Galleria Palms Hotel, Hotel Management
Thanks for the comments, we hope to see you again.