Get an overview of this hotelBreathtaking resort with 4.5-acre glass atrium & tropical gardens

Popular property highlights

Free WiFi
Business center
Laundry facilities
Smoke-free property
Babysitting or childcare (surcharge)

Near theme parks

Located a half-mile mile from Walt Disney World Resort (Disney's Maingate East), this resort is near the Disney Springs® Area and SeaWorld, Universal Studios Florida, and Pointe Orlando shops are within 10 miles.

Health spa

Gaylord Palms Resort and Spa features 2 pools, 5 restaurants, live gator feedings, and nightly entertainment. A 20,000-square-foot spa includes 25 treatment rooms, a fitness facility, and a full-service salon.

High-speed Internet

Styled after different regions of Florida, all guestrooms at Gaylord Palms Resort and Spa offer refrigerators, laptop-compatible in-room safes, and high-speed Internet access.

Gaylord Palms Resort & Convention Center

Hotel Amenities

Hotel Amenities

Located in Kissimmee, the Gaylord Palms Resort & Convention Center’s 4.5-acre, glass-domed atrium spotlights Florida's unique geographic regions, including Key West, the Everglades, and old St. Augustine. You’ll find shopping, distinctive dining, sophisticated nightlife and romantic surroundings all under one roof including an award-winning steakhouse, a seafood restaurant, a lounges.

This Kissimmee resort offers two outdoor pools: A waterpark with a zero-entry family pool, slides and multi-level playground and an adult pool. Relâche Spa offers comprehensive services in 24 European-inspired suites, a full-service salon, and fitness center.

The convention center offers over 400,000 square feet of meeting space with event catering, audiovisual equipment, and high-speed Internet access available. An on-site business center provides printing, copying, faxing, shipping, and high-speed Internet access; fees apply.

  • Express check-in 
  • Waterslide 
  • Water park 
  • Number of outdoor pools - 2 
  • Babysitting or childcare 
  • Free theme park shuttle 
  • Number of spa tubs - 2 
  • Elevator/lift 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Dry cleaning/laundry service 
  • Self parking (surcharge) 
  • Limo or Town Car service available 
  • Valet parking (surcharge) 
  • Conference space size (meters) - 37780 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Shopping on site 
  • Pool umbrellas 
  • Total number of rooms - 1416 
  • Number of floors - 8 
  • Coffee/tea in common areas 
  • Number of bars/lounges - 2 
  • Full-service spa 
  • Water park access (surcharge) 
  • Spa treatment room(s) 
  • Conference space 
  • Meeting rooms 65 
  • Tours/ticket assistance 
  • Pool cabanas (surcharge) 
  • Year Built 2002 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Health club 
  • Babysitting or childcare (surcharge) 
  • Number of coffee shops/cafes - 2 
  • Smoke-free property 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Spa services on site 
  • Breakfast available (surcharge) 
  • Number of restaurants - 5 
  • Conference space size (feet) - 406662 
  • Laundry facilities 
  • Television in common areas 
  • Arcade/game room 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Waterslide  
  • Free Wi-Fi  
  • Theme park shuttle (complimentary)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Room service (24 hours) 
  • Air conditioning 
  • Ceiling fan 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Designer toiletries 
  • In-room massage available 
  • Free toiletries 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • Daily housekeeping 
  • In-room safe (laptop compatible) 
  • Smart TV 
  • Netflix 
  • Cable TV service 
  • Free WiFi 
  • Free wired Internet 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Old Hickory Steakhouse - This rustic restaurant and bar is set in the Everglades-themed area of the resort atrium. Black Angus aged beef and fresh seafood are the specialties. Serving dinner only.

MOOR - Fresh seafood with a particular eye towards sustainable farming. MOOR works with local farmers and fishmongers to create regionally-inspired dishes with seasonal ingredients. Open for lunch and dinner.

Wreckers Sports Bar - Enjoy elevated sports bar fare featuring lip-smacking appetizers, hearty concoctions and the coldest draft beer in town, including our Wreckers Red Ale. With the feel of an Old Key West bar featuring our 37-foot sports screen! Kids' menu available. Open for lunch and dinner.

Villa de Flora - Our chef’s table offers a seasonal buffet inspired by Mediterranean cuisine with fresh selections from the bread and produce markets, made to order pasta, specialty selections from the carving station, a focused wine list and sangria made tableside! Open for breakfast and dinner.

SandBar - Conveniently located just steps from our pools, SandBar lets you grab a bite without having to leave the fun in the sun! Indulge in All-American favorites and refreshing beverages to quench your thirst. Kids' menu available. Open for lunch and dinner.

The Cocoa Bean - Signature coffee bar, serving premium coffee drinks, fresh bakery items, gourmet sandwiches, and a selection of beer and wine.

Honeybell's Frozen Yogurt - Tasty frozen yogurt that makes the perfect snack anytime of day.

Emerald Bay Marketplace - Serving fresh pastries, salads, sandwiches, and specialty coffee drinks.

Nearby Things to Do

Gaylord Palms Resort & Convention Center has an outdoor family pool and an outdoor adult pool. The onsite waterpark features drop slides and a double Flowrider (fees may apply). The resort's health spa has a fitness center with cardiovascular and strength-training equipment. The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Playground on site 
  • Golfing nearby 
  • Fitness classes on site 
  • Yoga classes/instruction on site 

Spa Services

Relâche Spa & Salon

Soothe your senses and refresh your look at Relâche Spa & Salon. The "Best of Florida" services feature signature massages, exclusive treatments, the rejuvenating Bamboo Massage and the skin-reviving Intraceuticals Oxygen Facial. Also on offer are a sauna and spa tub, body scrubs and wraps, aromatherapy, manicures and pedicures, reflexology and waxing.

  • Sauna in spa 
  • Spa tub in spa 
  • Reflexology 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at 4 AM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
All taxes and fees are included in the room rate for any reservation where payment is made at time of booking.

Fees

You'll be asked to pay the following charges at the property:
  • Resort fee: USD 22.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Health club access
  • Fitness center access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room bottled water
  • Additional inclusions
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 10.00 and USD 25.50 for adults, USD 10.00 and USD 25.50 for children (approximately)
  • Self parking fee: USD 22.00 per night (in/out privileges)
  • Valet parking fee: USD 33.00 per day (in/out privileges)
  • Rollaway bed fee: USD 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Gaylord Palms
  • Gaylord Palms Kissimmee
  • Gaylord Palms Resort
  • Gaylord Palms Resort Kissimmee
  • Palms Gaylord
  • Gaylord Palms Hotel Kissimmee
  • Gaylord Palms Orlando
  • Gaylord Palms Resort Orlando
  • Gaylord Resort

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

USD 100 off 2 Universal Orlando® Multi-Visit Tickets

Book a stay in any room or rate plan for travel January 18 - December 31, 2017 and guests receive USD 100 off the purchase of 2 Universal Orlando 4 Day multi-visit admission tickets. Each Universal Orlando 4 Day Park to Park ticket entitles guest park-to-park admission to Universal Studios Florida®, Universal's Islands of Adventure®, and access to select club venues in Universal CityWalk® for any 4 days, during a 7 day period starting from day of first use.

Guests must purchase tickets at the Local Expert concierge desk in the lobby. Discount is off the standard rates charged by Local Expert concierge desk. Additional tickets may be purchased at the non-promotional rate. Each Universal Orlando 4 Day Park to Park ticket entitles guest park-to-park admission to Universal Studios Florida®, and Universal's Islands of Adventure®, and access to select club venues in Universal CityWalk® for any 4 days, during a 7 day period - starting from day of first use. Tickets must be purchased between January 18, 2017 and December 31, 2017 from the Local Expert desk in the lobby. Tickets are for the sole use of hotel guests and may not be traded or sold. No refunds for any unused or partially used tickets. Improper use of tickets constitutes fraud. Offer subject to availability. Full details at check-in. Other restrictions may apply.

25% Off Shows in Orlando

Book a stay now - January 31, 2018 for travel during the same period and receive 25% off the purchase of show tickets.

Guests must purchase tickets at the Local Expert concierge desk in the lobby. Discount is off the standard rates charged by Local Expert concierge desk. Show tickets must be purchased by January 31, 2018 for redemption by February 28, 2018. A maximum of 2 tickets per show may be purchased using this offer. Offer is only valid for shows in Orlando carried by Local Expert concierge desk. Additional tickets may be purchased at the regular retail rate. Taxes are included. Admission to theme park is not included in this offer. Parking is not included. No refunds for any unused or partially used tickets. Show tickets are non-transferable, non-refundable, not for re-sale, void if altered, will not be replaced if lost or stolen and may be confiscated without restitution for misuse. No refunds for any unused or partially used show tickets. Improper use constitutes fraud. Offer subject to availability. Other restrictions may apply. See specific show information for more details.

Christmas at Gaylord Palms

Book a stay in any room or rate category for travel November 21, 2017 - January 7, 2018, and experience the magic of ICE! featuring Christmas Around the World in more than 2 million pounds of ice. Enjoy lavish holiday displays including millions of twinkling lights, indoor snow tubing, exclusive holiday events, and more (fees may apply).

Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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