Cheap pushy disappointing - DO NOT GO THERE
Posted Aug 20, 2016 on Hotels
The pictures are a little too nice to be true. The goodies (pool, mini golf, kids parks) are nice, but that's pretty much it. Even if booked 8 Months in advance, ended up with rear facing room (view of the adjacent electrical central instead of the advertised lake view...), no balcony, impossible to open windows, and deficient air exchanger. The lighting in the room was deficient (too dark) and the carpet stinks. The oven air fan is not pulled outside but recycled inside. Even in 2016 in a resort that claims to be top-notch, no recycling option for garbage other than for alu cans was provided (as if the US were stuck in the twenties, extremely disappointed). The barbecues outside are cheap and do not cook higher than low gas supply. To top it, the hotel is a time share and at check-in they are very pushy at making you assist to their stupid presentation to sell you a room/condo. Finally, the grocery store is miles away in endless traffic lights and that takes forever to get to. Would NOT recommend to stay there with family.
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
Many thanks for sharing your feedback with us and for choosing the Grand Beach Resort. We regret not having exceeded your expectations in terms of what the resort has to offer. We hope that you will give us another opportunity to deliver a better experience and become a regular guest of ours during your next trip to Orlando
We look forward to welcoming you back in the future.