Ratings based on 1,499 Verified Reviews

4.6 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Very nice hotel

Posted Dec 13, 2017
Cons: Bathrooms in main suites need doors to separate from bedrooms, when one person trying to shower and the other person is sleeping, not the best.
Close to Disney Parks and attractions, staff very and friendly.
Comment from Hotel Management
Dec 15, 2017 by Crystal, Hotel Management
Thank you very much Catz for all your positive feedback! We greatly appreciate it and look forward to you and your family's return! Warm Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Upstate NY

This is a very nice facility - BUT

Posted Nov 29, 2017
Pros: Very nice rooms and well maintained.
Cons: Life safety training! Roofers walking outside our bedroom window and crane blocking access to the building!
Location: Close to Disney World and other Orlando attractions.
This is a very nice facility. We are repeat visitors, and will likely return. That said, the management of this facility needs training in basic Life Safety! A new roof was being installed on the building containing our room, which was a minor inconvenience, HOWEVER, there was a crane blocking access to this building for the entire week of Thanksgiving. In addition one of the stairwells was blocked off for three days leaving only one means of egress, Although hotel fires are rare if one had occurred it could have been a catastrophic event as the crane blocked any access for emergency equipment! If the management was properly trained the stairwell should have been painted one side at a time leaving a lane for emergency egress, More important the crane should have been moved when the operator was not present, so emergency equipment has necessary access!
Comment from Hotel Management
Dec 15, 2017 by Crystal, Hotel Management
Greetings Rich! Thank you for your feedback on these issues. Our management team is well aware of the conditions you mentioned and have decided to address the concerns internally. We hope that you return again, and allow us the opportunity to improve your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Parks

Posted Nov 26, 2017
Room was great! Clean, roomy, and comfortable! Very close to Universal and Disney.
Comment from Hotel Management
Nov 27, 2017 by Crystal, Hotel Management
Thank you for choosing to stay with us at Grand Beach! We appreciate all your positive feedback and look forward to you and your family's return!
4 out of 5
Recommended
for Families
by A verified traveler from Nova Scotia, Canada

More than just a hotel!

Posted Nov 26, 2017
Pros: Fully stocked kitchen, large bathroom, separate bedroom, lots of amenities for the kids, close to everything (outlets, theme parks, etc.)
Cons: A restaurant on site, better sound proofing & not charging for small extras (like fishing pools or popcorn for movie night).
Location: Awesome location...tucked away from the busy street. Outlets, Wal-Mart, theme parks and grocery stores are all within a short drive.
This resort was so much better than a standard hotel. Lots of amenities...two pool areas (although one pool was too cold for even the kids to get into), basketball court, tennis court, shuffleboard, large mini-golf course, small beach with awesome hammocks, fishing, great play areas, access to BBQ's and so much more! Even though the hotel was full, it was easy to get loungers by the pool and many times we had the whole pool to our ourselves! We had a one bedroom for 2 adults/2 kids. It was fine, but I do think we would go for the two bedroom next time. We got in late, so ended up in Bldg 8 (farthest from main pool area), but it worked fine as it was close to the kids play areas. We did have some tiny bugs in our bathroom & kitchen after a few days (more of a nuisance than anything). Ask for a room without an adjoining door if possible...otherwise it sounds like your neighbours are in your room at times. Our first night was rough as the people next door were so loud. I did ask to be moved the next morning, but they were full. I was surprised the front desk staff did not show more concern for the fact that our first night was not enjoyable. One bedrooms do not have balconies or laundry, so again, another reason to upgrade to a larger suite. We were never approached about the time-share opportunity, but we did have a nice man offer us a future 3 night stay for a great deal (he wasn't overly pushy). I would definitely go back, but would be more picky about our room location.
Comment from Hotel Management
Nov 30, 2017 by Crystal, Hotel Management
Thank you for choosing Grand Beach as your vacation destination Lisa! We appreciate all your positive feedback and comments. Next time you visit, I highly recommend a 3 bedroom unit for your family. It's much more spacious than a 1 bedroom, and you have more options to be closer to our main pool area. The rooms are also designed differently, so you are less likely to hear your neighbors in building 8. Please keep in mind our 1 and 2 bedrooms will always have an adjoining door, because they could create a 3 bedroom lock - off suite, if available, where as a regular 3 bedroom, you would not have that issue of the door either. I do apologize on behalf of the resort for your experience with activities and the front desk, and hope that you give us another opportunity to improve your stay next time.
5 out of 5
Recommended
for Everyone
by A verified traveler from Livingston. Scotland

Great location for getting around

Posted Nov 12, 2017
4 day stay but could easily have stayed a lot longer. Nice pool areas and quiet. Lovely room. Easy to reach from airport, about 20 mins drive, at bottom of International Drive and only minutes from I-4. Would happily stay here again when next visiting Orlando.
Comment from Hotel Management
Nov 14, 2017 by Crystal, Hotel Management
Thank you for choosing Grand Beach as your vacation destination, Jim! We appreciate all your positive feedback and look forward to you and your family's return very soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Boca Raton Florida

My review

Posted Oct 30, 2017
Excellence day except for the day we had to leave early in the morning or upstairs neighbors were moving furniture around so it was very very loud
Comment from Hotel Management
Nov 12, 2017 by Crystal, Hotel Management
Thank you Debbie for your feedback, we do apologize for the inconveniences your neighbors may have caused you while you were here. We hope that you still return to the resort, it was a pleasure having you here with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from NL canada

Fabulous

Posted Oct 30, 2017
The grande beach resort! Is a very clean place! You don't have to leave the resort if you decide not yo, lots go do! Disney magic kingdom only 15 mins away. And shopping near by!
Comment from Hotel Management
Nov 3, 2017 by Crystal, Hotel Management
Thank you so much for choosing Grand Beach as your vacation destination! We appreciate all your positive feedback Melita! We hope to have you and your family with us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from indianapolis

Great place to stay

Posted Oct 20, 2017
Great place to stay! Lots of things to do. Playground for the kids,2 nice pools, basketball court and tennis courts. The room was very spacious. The only complaint I have is they would call our room every night after 8 trying to sell us stays in the future. One call was fine but got annoying after the third. I would stay here again.
Comment from Hotel Management
Oct 28, 2017 by Crystal, Hotel Management
Thank you for choosing Grand Beach as your vacation destination Brian; We do apologize for any inconveniences the calls from our Concierge team may have caused you during your stay. We appreciate all your positive feedback and look forward to your return!
4 out of 5
Recommended
for Families
by A verified traveler

Great Family Resort

Posted Oct 18, 2017
Cons: The sofa needs to be updated, not very comfortable and very faded.
We had a 3 bedroom/3 bath and were very comfortable. Had everything we needed right in the room. This was our 2nd visit and we plan to visit again soon.
Comment from Hotel Management
Oct 28, 2017 by Crystal, Hotel Management
Thank you for choosing Grand Beach as your vacation destination; We do apologize for the condition of our sofas, but new ones are in the making. We appreciate all your positive feedback and look forward to your return!
5 out of 5
Recommended
for Everyone
by A verified traveler from Nova Scotia, Canada

Excellent value for your money

Posted Oct 17, 2017
Pros: Clean, modern and spacious.
Cons: Can't think of anything.
Location: Very centrally loctated to parks, shopping and outlet malls
Suites were very spacious and comfortable. Beds were lovely and soaker tubs awesome. Staff were very knowledgeable and friendly. I would definitely stay again.
Comment from Hotel Management
Oct 28, 2017 by Crystal, Hotel Management
Thank you so much for choosing Grand Beach as your vacation destination Sharon; we appreciate all your positive feedback and look forward to you and your family's return!