Ratings based on 1,326 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington dc

Hotel was close to stores and restaurants

Posted Jun 12, 2017
Our experience was wonderful! i would definitely recommend the grand beach to anyone looking for a comfortable and private resort. The staff was so friendly and check in was a breeze. After dealing with two airports Ronald Reagan and Orlando airport i just wanted to take a long nap! As soon as i got to the room i was so happy with the amenities from the full size kitchen, full bathrooms, and nice big comfy beds! The pool and spa was amazing i loved my stay. They also had a desk to help you purchase your Disney/other theme park tickets that was very helpful. We stayed for 3 nights so the only issue we had was the parking because we came in late from the theme parks but security is on duty day and night. great safe location for a family vacation , will be back soon!
Comment from Hotel Management
Jun 22, 2017 by GBR Front Desk, Hotel Management
Thank you for staying with us, we appreciate the feedback and hope to see you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis, TN

Everything Room

Posted Jun 10, 2017
Our experience is always great at Grand Beach. The room is open and spacious and provides ample room for my family. The staff was very accommodating and filled each request asked of them. We were also able to check in a bit early after a 13 hour drive which was very thoughtful. The pool area is always inviting and clean. The parking is always tricky;parking is always full at night time. Overall, grand beach is our hotel of choice every year.
Comment from Hotel Management
Jun 22, 2017 by GBR Front Desk, Hotel Management
Thank you for staying with us, we appreciate the feedback and hope to see you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Awesome Family Disney Vacation

Posted Jun 8, 2017
Pros: Resort Amenities. Comfort - Spacious rooms - Friendly Staff
Cons: Fitness Center. Limited exercise equipment available
Location: Closed to Theme Parks/ Downtown Disney Springs / Shopping Center
My family & I were able to have a fun filled vacation. Will definitely return.
Comment from Hotel Management
Jun 22, 2017 by GBR Front Desk, Hotel Management
Thank you for staying with us, we appreciate the feedback and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Highly recommend this resort.

Posted Jun 7, 2017
Our experience at this resort was beyond my expectations. The rooms were cleaned and fresh. The amenities were available, clean and beautiful.
Comment from Hotel Management
Jun 7, 2017 by GBR, Hotel Management
Thank you for staying with us. We appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Duluth MN

Wonderful resort and great location!

Posted Jun 5, 2017
We loved this resort! The 2 bedroom suite was so clean and spacious, the beds were SO comfortable! The grounds and amenities were excellent. I honestly can't say one negative thing about our stay. The staff was super friendly and responsive to any requests. My 3 kids loved it here! So much to do! I would recommend this resort to anyone!
Comment from Hotel Management
Jun 7, 2017 by GBR Front Desk, Hotel Management
Thank you for staying with us, we appreciate the feedback and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 30, 2017
I love it there there very clean in a great at area close to Disney
Comment from Hotel Management
Jun 1, 2017 by GBR Front Desk, Hotel Management
Thank you for staying with us, we appreciate the feedback and hope you will come stay again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bristol VA/TN

Excellent Accomodations

Posted May 23, 2017
Pros: Clean and well maintained and location was excellent.
Location: Only 2 - 3 miles from shopping and restaurants. Only 10-15 minutes or less from most of the parks.
The property was extremely clean and well kept. The staff was very courteous and professional as well as friendly and accommodating. Location was excellent as we jumped from park to park as well as shopping and restaurants was only a few miles away. We were only a few minutes from each park and all were easily accessible. Would give this property and excellent rating.
Comment from Hotel Management
May 24, 2017 by GBR, Hotel Management
Thank you for staying with us. We appreciate your feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Close to many restaurants, expressway, and Disney.

Posted May 20, 2017
The hotel stay would have been great if we were not disturbed by phones calls on a daily basis asking us to attend a presentation for a "Time Share." I liked the size of our room and the accommodations. I didn't like that you could smell the smoke of other guests when sitting outside on your porch (Florida Room.) I didn't like being near the Tennis/Basketball court because of the noise. One family actually brought loud music to the court then forced their child to play Tennis in 90 degree weather. I was so comfortable outside until this family forced to me to hear them argue while they annoying music played. I didn't understand why the hotel staff that walked past didn't ask them to lower the music or their voices. Other, than this the hotel was good, staff was friendly, and they always said, "hello."
Comment from Hotel Management
Jun 5, 2017 by Grand Beach Team, Hotel Management
Thank you for choosing Grand Beach as your vacation destination! We do apologize for the inconvenience you may have experienced nearby the recreational courts and will be addressing this directly. We hope that you give us another opportunity to improve your next vacation with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Comfortable clean and spacious hotel

Posted May 16, 2017
Beautiful resort near Disney. Was offered a free upgrade to a 3 bedroom suite upon check-in, it was really free! No hidden charges or offers. Room was clean and quiet with ample room. My only complaint: the bed. It wasn't uncomfortable but it was not extra soft and plush as you would expect in a resort. Aside from that everything else was wonderful. Friendly and knowledgeable staff. Would definitely return.
Comment from Hotel Management
May 17, 2017 by GBR, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Great resort and great price

Posted May 15, 2017
We spent 4 nights here for a Disney vacation and really enjoyed the facilities. They upgraded us to a 3 bedroom suite at no charge. The staff was very friendly. I let them give us the sales pitch for Diamond's "vacation ownership" and then they got real pushy. I deserve that for letting them give me their spiel, but they bribed us with $200. The 90 minute pitch took almost 2 and a half hours and they didn't want take no for an answer.
Comment from Hotel Management
May 17, 2017 by GBR, Hotel Management
Thanks for staying with us. We appreciate your feedback!