Ratings based on 703 Verified Reviews

4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Fantastic!

Posted Apr 1, 2017
Pros: Cleanliness, the bed, the breakfast
Cons: "Night Light" for the bathroom. Make sure everyone on the staff can understand some basic English-or have cards in the rooms with translations.
Location: We were there for a family wedding. Centrally located near both the venue & the family's home, the price plus reviews got this hotel our business.
This hotel was fantastic. The staff was helpful and personable. It was a very clean hotel and the rooms were exactly the way a moderately priced hotel room should be. The bed was possibly the most comfortable bed I have ever slept in. My daughters, in their twenties, felt the same way. One thing I didn't appreciate is that the cleaning staff I encountered didn't speak any English. I don't mind communicating in a bi-lingual way with people who speak a different language from me. But, in this case, there was not one word that could be commonly understood and the information I needed went unanswered until I found someone who could understand me enough that gestures made communication possible. It took 20 minutes to find out that the light-blocking curtains were tucked behind the drapes. The breakfast included delicious, fresh waffles, eggs, fresh baked goods and the basics. I was very impressed. My only other wish is that there had been some kind of "night light" in the bathroom for night time visits. If I go back to the area I would definitely stay here again.
Comment from Hotel Management
Apr 21, 2017 by Mark, Hotel Management
Thank you for your comments. I will review this with our staff so they have a better understanding of the blackout curtains and the night light.
4 out of 5
by Edward

Posted Mar 26, 2017 on Hotels
Comment from Hotel Management
Apr 26, 2017 by Hampton Management, Hotel Management
Thank you for the 4 out of 5 rating
3 out of 5
by Lorenzo B

Posted Mar 20, 2017 on Hotels
Comment from Hotel Management
May 1, 2017 by Hampton Management, Hotel Management
thank you for taking the time to rate us.
5 out of 5
by A verified traveler

Posted Mar 16, 2017 on Hotels
Comment from Hotel Management
Apr 25, 2017 by Hampton Management, Hotel Management
Thank you for the 5 stars.
5 out of 5
by angela

Posted Mar 14, 2017 on Hotels
Service at the front desk was wonderful at all hours. The lady was very friendly and helpful. Everything from dinner to movie theater to night life was in walking distance. Would go back
Comment from Hotel Management
Apr 25, 2017 by Hampton Management, Hotel Management
thank you for your positive review.
5 out of 5
by A verified traveler

Caring staff!!!

Posted Mar 12, 2017 on Hotels
I arrived at this hotel because I fell ill with a stomach virus at the SFB airport and could not fly. They checked me in and then continued to check on me several times throughout the day and evening. They also provided complimentary pretzels and water to help with my recovery. The staff could not have been more caring and helpful.
Comment from Hotel Management
Apr 25, 2017 by Hampton Management, Hotel Management
Thank you for your positive comments. Glad our staff took good care of you.
4 out of 5
Recommended
for Everyone
by A verified traveler from IA

Close to dinning, shopping and entertainment

Posted Mar 5, 2017 on Orbitz
Hotel was clean, staff very polite and the dining and entertainment were with in walking distance. Pool was not very clean.
Comment from Hotel Management
Apr 25, 2017 by mark, Hotel Management
Thank you for your comment, I will address the cleanliness of the pool with my staff.
5 out of 5
by Linda

Outstanding

Posted Feb 26, 2017 on Hotels
I loved this Hampton, we stayed at 5 different ones over the last week and this one was awesome. Liked the location of the pool.
Comment from Hotel Management
Apr 25, 2017 by Hampton Management, Hotel Management
Thank you for your positive comments, we are glad you enjoyed your stay.
5 out of 5
by gisele

airport stay

Posted Feb 23, 2017 on Hotels
great beds, clean room. great customer service
5 out of 5
by A verified traveler

Excellent hotel stay for a business trip

Posted Feb 23, 2017 on Hotels
Very nice, clean hotel. Staff was extremely friendly and helpful. Would absolutely stay again.