Desk, blackout drapes, iron/ironing board, free WiFi

Reviews of Hampton Inn & Suites Orlando/East UCF Area

2.5 out of 5
Hampton Inn & Suites Orlando/East UCF Area
3450 Quadrangle Blvd, Orlando, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 739 out of 1003 reviews" "
Rating 8 - Good. 185 out of 1003 reviews" "
Rating 6 - Okay. 42 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Management on Mar 18, 2024
Thank you Steve for taking the time to review our hotel. We truly appreciate the amazing 5 out of 5 score and hope to see you back soon!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
epic
Stayed 1 night in Mar 2024
Response from Management on Mar 18, 2024
Thank you Christopher for taking the time to review our hotel. We truly appreciate the amazing 5 out of 5 score and hope to see you back soon!

10/10 Excellent

Torriej, Glendale Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live the property and staff are excellent
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 12, 2024
Thank you, we greatly appreciate your loyalty to us and thank you for sharing your experience with us. We hope you visit us again!

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very professional.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 12, 2024
Thank you, we greatly appreciate your loyalty to us and thank you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Torriej, Glendale Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very nice. The property was well kept and the room I had which was a suite was very comfortable. Yhe House keeping and maintenance staff were not friendly nor spoke to me at least passing by in the hallways. Other than that it was a great stay.
Stayed 1 night in Mar 2024
Response from Management on Mar 6, 2024
Thank you, we greatly appreciate your loyalty to us and thank you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Management on Mar 5, 2024
Thank you, we greatly appreciate your loyalty to us and thank you for sharing your experience with us. We hope you visit us again!

8/10 Good

kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location Quiet Great staff Decent breakfast with choices
Stayed 4 nights in Feb 2024
Response from Hotel Management on Mar 4, 2024
Thank you, we greatly appreciate your loyalty to us and thank you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Will

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff
Stayed 4 nights in Feb 2024
Response from Management on Feb 29, 2024
Thank you, we greatly appreciate your loyalty to us and thank you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location to visit our son who goes to UCF. Hotel is always clean, rooms are spacious and comfortable, breakfast is always well stocked and easy parking. There are plenty of options for dining with a short drive.
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 27, 2024
Thank you, we greatly appreciate your loyalty to us and thank you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Garrett

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carmen and the entire maid staff was extraordinarily pleasing to be around!
Stayed 2 nights in Feb 2024
Response from Hotel Management on Feb 27, 2024
Thank you, we greatly appreciate your loyalty to us and thank you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Joanne, Wellington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room set up with the bedroom separate from seating/dining area Also lines having sink outside of bathroom
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 27, 2024
Thank you, we greatly appreciate your loyalty to us and thank you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Bennett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like they were doing renovations
Stayed 2 nights in Feb 2024
Response from Management on Feb 23, 2024
Thank you, Bennett, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Clean spacious room
Stayed 1 night in Feb 2024
Response from Management on Feb 22, 2024
Thank you, Sean, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Vicente

Stayed 1 night in Feb 2024
Response from Management on Mar 21, 2024
Thank you Vicente for taking the time to review our hotel. We truly appreciate the amazing 5 out of 5 score and hope to see you back soon!

10/10 Excellent

Christian

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice and the common area and the pool were kept looking nice and clean. Nice little hotel with outdoor swimming
Stayed 5 nights in Jan 2024
Response from -Lina on Jan 29, 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

8/10 Good

Debra

Liked: Staff & service
The staff was very helpful and friendly.
Stayed 3 nights in Jan 2024
Response from Management on Jan 25, 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

6/10 Okay

Julia

Liked: Staff & service
I've stayed at this hotel before. The staff has always been kind, responsive and the breakfast is fine especially if traveling with family. Plus, it's very conveniently located. That said, I realize that Hampton Inn is more of a budget hotel in the Hilton line, but as a Hilton hotel I just still expect it to be a bit cleaner. The beds were nicely made, but the rug didn't appear to have been vacuumed or at least not vacuumed well. The bathroom was NOT ok. There was a lot of hair, long ones wrapped around the shampoo/conditioner dispensers and pubic here in the tub and floors. Very gross. The sink stopper was stuck in the drain. Therefore, it was difficult to use sink since water would not drain properly. I would like to see them do better.
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 29, 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. We do apologize for any inconvenience you may have experienced during your recent stay with us. We look forward to possibility that you will stay with us again in the near future.

10/10 Excellent

Madlyn

Liked: Staff & service, amenities, property conditions & facilities
Plenty of places near by to eat drink and party.
Stayed 2 nights in Jan 2024
Response from Management on Jan 12, 2024
Thank you, Madlyn, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Stayed here due to its proximity to UCF. Very easy check in. Bathroom was clean and room was stocked as expected. The room otherwise wasn’t in condition I expect from Hilton properties. There was a very powerful smell such as from a recent paint job or cleaner. The carpet squares used in the room were laid in a very sloppy manner. Also please pay attention to your vending machines. If your little market place isn’t going to carry many beverages then can you at least make sure the vending options work? The first floor was sold out of everything. The second floor was not taking cards and I didn’t have any small bills to use cash.
Stayed 1 night in Jan 2024
Response from -Lina on Jan 11, 2024
Thank you, Linda, we greatly appreciate your loyalty to us and thank you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Terrie

Stayed 1 night in Jan 2024
Response from -Lina on Jan 29, 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

10/10 Excellent

adnan

Stayed 3 nights in Dec 2023
Response from Management on Jan 9, 2024
Thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay at stayed for two weeks with my wife on our honeymoon staff are very friendly and cleanliness is a plus convenient especially with the restaurants on Universal Blvd… Will definitely stay there again!!!!
Stayed 12 nights in Dec 2023
Response from Management on Jan 9, 2024
Thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities
I love this property, very close to UCF and have stayed here many times but this time I found facility a little runed down. Not as clean as it has been in the past.
Stayed 1 night in Jan 2024
Response from Management on Jan 9, 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

8/10 Good

Karen

Stayed 4 nights in Dec 2023
Response from Management on Dec 29, 2023
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We truly appreciate you choosing us each time you come to our area. We look forward to your return.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place!
Great place to stay while in the Orlando area - easy to get to and pleasant staff.
Stayed 1 night in Dec 2023
Response from Management on Dec 29, 2023
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We truly appreciate you choosing us each time you come to our area. We look forward to your return.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Rachel, at the front desk, was exceptionally courteous. Room was clean. Breakfast was above average for a chain hotel.
Stayed 2 nights in Dec 2023
Response from Management on Dec 27, 2023
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Management on Dec 27, 2023
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We truly appreciate you choosing us each time you come to our area. We look forward to your return.

10/10 Excellent

Mary Jean

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming reception staff, the property was impeccably clean, easy to control the temperature in the room.
Stayed 2 nights in Dec 2023
Response from Management on Dec 27, 2023
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

10/10 Excellent

April

Liked: Amenities
Wonderful I will be back again
Stayed 1 night in Dec 2023
Response from Management on Dec 27, 2023
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

10/10 Excellent

XXX

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Dec 27, 2023
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

2/10 Terrible

Robert

Stayed 2 nights in Dec 2023
Response from Management on Dec 21, 2023
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay all was good allowed us to do a late check out
Stayed 3 nights in Dec 2023
Response from Management on Dec 21, 2023
Hello Amber, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!

10/10 Excellent

luis, WEST PALM BEACH

Stayed 1 night in Dec 2023
Response from Management on Jan 9, 2024
Thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!

8/10 Good

susan

Stayed 1 night in Dec 2023
Response from Management on Dec 20, 2023
Thank you Susan for taking the time to review our hotel. We truly appreciate the 4 out of 5 score. We look forward to your return.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Dec 18, 2023
Hello John, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!

10/10 Excellent

eduardo

Stayed 1 night in Dec 2023
Response from Management on Dec 18, 2023
Hello Eduardo, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Management on Dec 18, 2023
Hello Lilia, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!

10/10 Excellent

Mechelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, room and breakfast and clean and great!!
Stayed 1 night in Dec 2023
Response from Management on Dec 18, 2023
Hello Mechelle, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management on Dec 18, 2023
Hello Michael, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!

10/10 Excellent

Tony

Stayed 1 night in Dec 2023
Response from Management on Dec 15, 2023
Hello Tony, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and beautiful hotel Comfy bed and great staff and breakfast
Stayed 1 night in Dec 2023
Response from Management on Dec 15, 2023
Thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!

10/10 Excellent

Jason

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Nice Place
Nice hotel. Could have been a bit more tidy in my room but in general great stay.
Stayed 1 night in Dec 2023
Response from Management on Dec 15, 2023
Hello Jason, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!

10/10 Excellent

Tonia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Management on Dec 11, 2023
Hello Tonia, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on Dec 11, 2023
Hello Michael, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Dec 12, 2023
Hello Alexander, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!

8/10 Good

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on Dec 11, 2023
Hello Ingrid, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!

10/10 Excellent

Gerald

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
The property was very clean. The room was in good condition. The only thing we didn’t like was the three dollar candy bars and the slippery bathtub.
Stayed 1 night in Dec 2023
Response from Management on Dec 8, 2023
Hello Gerald, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!

10/10 Excellent

Erdinc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 6 nights in Nov 2023
Response from Management on Dec 8, 2023
Hello Erdinc, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!

10/10 Excellent

Yalined

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Hotel staff super friendly. Hotel made me feel safe and comfortable. And the rooms and complex was very clean. 10/10 would be back if budget is not a problem. Not the most budget friendly hotel.
Stayed 6 nights in Nov 2023
Response from -Lina on Dec 5, 2023
Hello Yalined, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!

8/10 Good

Julia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I have stayed at this Hampton Inn in the past and would probably again in the future. It works for what I need. The staff has always been great -- friendly and helpful, which is a big plus. The hotel itself is not bad, however I did notice in prior stays and now again that perhaps the rooms can use a little TLC. On every stay I've noticed the AC units are loud. Last time we had a leak in our room. This time the shower curtain was torn. The security latch on the door did not work. I've stayed a numerous Hilton hotels over the years and they tend to be known for comfortable bedding, but the beds in this hotel are a bit hard. I think it's just an older property. But like I said, I probably would stay again. Oh the breakfast is good, especially if you have little kids.
Stayed 1 night in Nov 2023
Response from -Lina on Dec 1, 2023
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our goal is always to exceed your expectation. We do hope you will visit us again.