Ratings based on 932 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from florida

tasteful decor

Posted Jul 19, 2016
Surprisingly tasteful decor in rooms. Nice floor plan.
5 out of 5
by A verified traveler from new york

Nice hotel, close to restaurants

Posted Jul 18, 2016
The lady at the front desk (who's name I don't remember) was very warm and welcoming. She informed me of all the hotel's amenities and the hours, the pool, gym, laundry area, breakfast area and vending machine. The hotel was nice and clean. I would definitely recommend this hotel.
4 out of 5
by A verified traveler

I've stayed here a few times.....

Posted May 25, 2016
Pros: Room cleanliness
Cons: Common areas are beginning to need attention.
The staff is always pleasant. The one thing I noticed on this trip is that the effort to maintain carpets and stairwells is not what it was. The rooms are always clean, it's the common areas that seem to be suffering. Certainly not a slum, but the slacking is noticeable.
Comment from Hotel Management
Jun 23, 2016 by Ed Sills, Hotel Management
Thank you for your review and comments. I also genuinely appreciate your constructive feedback regarding areas where we could improve. This feedback will be shared with our team in order to provide an even better experience for all of our guests. When your travels bring you back to Orlando we hope to be able to welcome you again. Ed Sills General Manager
4 out of 5
by A verified traveler from Florida

Once I found it, things got better

Posted May 19, 2016
Pros: Front desk staff was wonderful
Location: If you dont have a car, you can sit in the lobby
Long and short of it...Hotel was fine except eating facilities were not convenient. Major issue was that Expedia provided an address that was not appropriate. And trying to reach expedia by telephone to get an answer is impossible with the automated message system. From what I was told, the address issue is a frequent happening and expedia has not responded to changing what it sends out in its confirmation.
Comment from Hotel Management
Jun 23, 2016 by Ed Sills, Hotel Management
Thank you for staying with us and glad you enjoyed your stay. I will be sure to reach our to Expedia to verify our address. Ed Sills General Manager
5 out of 5
by A verified traveler from orchard park, ny

Nice hotel

Posted Apr 15, 2016 on Orbitz
Happy with the price and accommodations.Would recommend this hotel and would stay there again if I return to this area.
Comment from Hotel Management
Apr 21, 2016 by Ed, Hotel Management
Thank you for staying at the Hawthorn Suites Altamonte Springs. We are glad you enjoyed your stay. Ed Sills General Manager
3 out of 5
by A verified traveler

Posted Apr 14, 2016 on Orbitz
Lovely room...internet very slow..flatter stove slow to cook.
Comment from Hotel Management
Apr 21, 2016 by Ed, Hotel Management
Thank you for staying with us and the feedback on the Internet. I will be sure to pass this information on to our IT Department. Ed Sills General Manager
4 out of 5
by A verified traveler from Tallahassee Florida

Nice hotel

Posted Apr 14, 2016
The hotel staff was nice. Breakfast was good. The hotel was convenient and close to my meetings. The room was clean.
Comment from Hotel Management
Apr 20, 2016 by Ed, Hotel Management
Thank you for staying at the Hawthorn Suites Altamonte Springs. We are glad you enjoyed your stay and our breakfast. Ed Sills General Manager
4 out of 5
by A verified traveler

Posted Apr 11, 2016 on Hotels
Comment from Hotel Management
Apr 21, 2016 by Ed Sills, Hotel Management
Thank you for staying with us and taking the time to review our hotel. Ed Sills General Manager
4 out of 5
by A verified traveler

Posted Apr 11, 2016 on Hotels
Comment from Hotel Management
Apr 21, 2016 by Ed Sills, Hotel Management
Thank you for staying with us and taking the time to review our hotel. Ed Sills General Manager
3 out of 5
by Dahlia

Posted Apr 10, 2016 on Hotels
Comment from Hotel Management
Apr 21, 2016 by Ed Sills, Hotel Management
Thank you for staying with us and taking the time to review our hotel. Ed Sills General Manager