Disappointing experience all the way around first room we had to switch to have a mold smell in the room and it was considered an upgrade around the second room was fine but very old and outdated not up to a three star standard even the food was terrible the worst low-end food you can imagine the staff was friendly though
Comment from Hotel Management
Apr 29, 2016 by DLamb, Hotel Management
Thank you for posting a review about our hotel. I am happy to hear that the staff was friendly, but I am sorry for the issues you encountered throughout your stay. I will make sure that your comments are shared with the staff and they will help us as we continually work to improve our guest experience. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the future. You Can Count On Us.
Dana Lamb, General Manager