Ratings based on 2,817 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Great value

Posted Jul 23, 2016
Cons: check in process
By far the worst thing about the hotel is the check in process. It's a bit chaotic and could use some efficiencies. For example why check a person in and then make them go wait in another line just to get a parking pass? And do not try to check in before 4pm - and even then I was told 4pm is the "start" of check in and rooms may or may not be available yet. If you do arrive right at 4 be prepared for a bit of chaos in the lobby. However after getting past that - there was nothing else in our 4 night stay that was disappointing. The room was awesome (king suite) and allowed us to put our twin 20 month olds two pack and plays in a separate living area. Staff was friendly and helpful throughout... Location was perfect with a publix across the street and the outlets next door. the poolside food is expensive and expect poolside food taste wise - but I don't hold that against them. And remember to include the $25/night fee you will be charged upon arrival when doing price comparisons.
5 out of 5
by A verified traveler from San Diego

Stop looking trust me pick this one.

Posted Jul 23, 2016
I usually spend days looking for hotels based on review and price. This hotel was the best hotel I have ever stayed in! So clean so beautiful! Two huge pools, activities for the kids! The staff were the friendliest people I have ever met. Even when our do not disturb sign was up the whole week ( I hate it when my stuff and clothes are moved) the cleaning ladies still left me a bad with fresh towels and fresh everything everyday when I never even asked! Every staff member always greeted everyone with a smile and greeting. There's a CVS across the street along with a grocery store cause the hotel has a mini kitchen and to eat there's an Outback Steakhouse and Brazilian restaurant. There are also huge outlet stores to shop with your own VIP entrance from the hotel. The only thing I would advise to stay away from is the desk where you get the parking pass tries to con you into going to a 90 minute time share presentation in exchange for like 60 dollars off your Disneyland tickets. I don't think my vacation time is worth 60 dollars but to each their own.
5 out of 5
by A verified traveler

Nice hotel and friendly.

Posted Jul 20, 2016
Everything was great. I would definitely stay again.
Comment from Hotel Management
Jul 21, 2016 by Eileen, Hotel Management
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill General Manager HGV Orlando Resorts
5 out of 5
by A verified traveler from florida

Best pool

Posted Jul 19, 2016
Pros: pool
We have stayed here a few times. We love the pool, it has a huge waterfall, it keeps us coming back. The rooms are always well kept as well as the perfect landscaping.The staff is very friendly and always there to help.
Comment from Hotel Management
Jul 21, 2016 by Eileen, Hotel Management
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Orlando. Peter M. Merrill General Manager HGV Orlando Resorts
5 out of 5
by A verified traveler from Sao Paulo

Hotel super confortavel, com otima localizaçao.

Posted Jul 19, 2016
O hotel é muito bem estruturado com areas de lazer adequadas e quartos espaçosos e bem montados com otima localizaçao.
Comment from Hotel Management
by Eileen, Hotel Management
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Peter M. Merrill General Manager HGV Orlando Resorts
5 out of 5
by A verified traveler from Indiana

Very nice resort for the price

Posted Jul 6, 2016
Resort grounds are very nice and very well maintained. Two nice pools. We were greeted at the front desk by a very nice and knowledgeable staff member. Room was up to date with a comfortable bed clean bathroom and granite kitchenette and bath vanity. Does have a small place with limited seating to eat or buy snacks. Resort is walking distance to outlet mall. Is closer to Sea World parks with shuttle service there. Not as close to Disney parks with limited shuttle service to a couple parks for a fee. Does have daily activities at the resort (bingo, wine/beer tasting, movie night) if your planning to just stay and relax. Would definitely stay there again. Excellent value for the price.
Comment from Hotel Management
Jul 12, 2016 by Eileen, Hotel Management
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Orlando. Peter M. Merrill General Manager HGV Orlando Resorts
4 out of 5
by A verified traveler from Atlanta

Very comfortable

Posted Jun 28, 2016
Pros: Pool, grounds, private balcony (with fan) and views
Cons: Bathrooms
Location: Shopping, restaurants, Disney parks, Convention Center
I really enjoyed staying at the Hilton Tuscany. I traveled alone while my daughter stayed with her volleyball team for AAU competition. I found the space to be very comfortable and relaxing. I felt like I was on my own mini-resort vacation based on the views from my room, pool(s) set up and more. I had a studio but it didn't feel 'cramped' in any way. I enjoyed walking for complimentary Starbucks coffee each day and having breakfast poolside. The property is right next to the premium outlets and I had a very easy time getting back and forth to the Orange County Convention Center. I would definitely stay at this property again.
Comment from Hotel Management
Jun 29, 2016 by Eileen, Hotel Management
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Orlando. Peter M. Merrill General Manager HGV Orlando Resorts
5 out of 5
by A verified traveler from Texas

Nice hotel, close to convention center,

Posted Jun 25, 2016
Beautiful properly, with friendly staff, clean rooms with daily maid service.
Comment from Hotel Management
Jun 29, 2016 by Eileen, Hotel Management
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Orlando. Peter M. Merrill General Manager HGV Orlando Resorts
4 out of 5
by A verified traveler from Warner Robins, Ga

Nice resort. Very convenient location.

Posted Jun 11, 2016
Hotel was great but check in could have been better. Employee checking us in didn't explain shuttle services, restaurant, etc.. We learned that info from book in room. Very disappointing in that aspect. Expedia concierges were excellent!!! The resort property and pools were beautiful. The grocery/cafe was excellent with reasonable prices and great food and the staff in the cafe were great!!! It was a very relaxing, beautiful resort location. Would definitely stay there again.
Comment from Hotel Management
Jun 16, 2016 by Eileen, Hotel Management
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Orlando. Peter M. Merrill General Manager HGV Orlando Resorts
5 out of 5
by A verified traveler

Close to Disney, the mall and stores, restaurants

Posted May 16, 2016
What a great Hotel!! The pool was great and so was the room. Breakfest was amazing. We were close to Disney, the mall, restaurants and other stores.
Comment from Hotel Management
May 18, 2016 by Eileen, Hotel Management
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Orlando. Peter M. Merrill General Manager HGV Orlando Resorts