Ratings based on 108 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
73% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Nice hotel for kids

Posted Sep 28, 2016
Stayed one night. Fun place for kids. Very accommodating staff
4 out of 5
by A verified traveler from jacksonville, fl

Nice hotel close to amenities

Posted Sep 26, 2016
Nice greeting from staff. Room needed to be swept and vacuumed. Otherwise very nice. Didn't get to try the pool because they shut it down as we were getting to it. I can only imagine it was a bathroom incident. Very rude guests approaching front desk as other guests checking in and interrupting staff that were with customers. Staff did their best to maintain order. Overall nice stay and we would go back.
4 out of 5
by A verified traveler from G new york

Comfortable

Posted Sep 26, 2016
Las instalaciones y limpieza muy buena, está muy accesible a todo.
5 out of 5
by A verified traveler from New Jersey

Really Great for kids

Posted Sep 20, 2016
I had a wonderful time ..my son enjoyed from sun up til sun down..Perfect vacation
Comment from Hotel Management
Sep 21, 2016 by Mkahramane , Hotel Management
Dear Tanasia, Thank you for the wonderful review. I am delighted to hear it was a perfect vacation for you and your son. Kind regards, Mkahramane
5 out of 5
by A verified traveler

Super nice near to Disney spring

Posted Sep 19, 2016
Everything is good except for the hours waterpark close at 5 and open after 11 am is not fear
Comment from Hotel Management
Sep 21, 2016 by Mkahramane, Hotel Management
Dear Guest, Thank you so much for staying with us and pleased to know you enjoyed your visit. Your comments were shared with our management team to further follow up on your comments. Kind regards, Mkahramane
5 out of 5
by A verified traveler

me and my family enjoyed ourselves.

Posted Sep 13, 2016
Pros: the relaxtion
Cons: no complaints
Location: downtown Disney and by a lot of attraction parks
the waterpark was everything.my children loved it .its even things for adults to enjoy while at the hotel
Comment from Hotel Management
Sep 16, 2016 by Mkahramane, Hotel Management
Dear Erica, Thank you so much for choosing the Holiday Inn Resort Orlando Suites - waterpark on your recent visit to the area. I am delighted to hear you enjoyed your time with your family and had a great time enjoying our amenities. Thank you again and look forward to welcoming you back with us soon. Kind regards, Mkahramane
5 out of 5
by A verified traveler

Very nice

Posted Sep 13, 2016
Good and happy, very very happy with this hotel !!!
Comment from Hotel Management
Sep 16, 2016 by Mkahramane , Hotel Management
Dear Guest, Thank you so much for the five star review about your recent visit. We are very happy to hear you enjoyed it. Thank you again and look forward to welcoming you back. Mkahramane
3 out of 5
by A verified traveler

Nice clean rooms.

Posted Sep 13, 2016
Nice hotel rooms. Food sold is expensive. Kid friendly.
Comment from Hotel Management
Sep 16, 2016 by mkahramane , Hotel Management
Dear Guest, I am pleased to know you were very happy with the newly renovated suites and our resort was a kid friendly destination. I sincerely apologize for any inconvenience encountered . We are constantly evaluating our services and pricing and your comments are most helpful. Thank you again for staying with us and look forward to welcoming you back. Kind regards, Mkahramane
4 out of 5
by A verified traveler from jupiter fl

Great stay

Posted Sep 11, 2016
Stayed here 2yrs ago to the day when it was owned by Nickelodeon. The upgrades to the room were very fresh and inviting. The blue colors were calming and nice. Kids had a great time. Slept great and lots of great little storage spots for things in the rooms. The separate kids spot is nice and just overall enjoyed it. Close to attractions etc. we needed some more coffee and towels and house keeping was prompt. Thanks for a great bday celebration!
Comment from Hotel Management
Sep 26, 2016 by Mkahramane , Hotel Management
Dear beze, I would like to take the opportunity to thank you for your loyalty to our resort and for taking the time sharing your wonderful experience. I am delighted to hear you were very pleased with our newly renovated suites and all of the suite amenities. I sincerely apologize for any inconvenience during your visit and very happy to hear our staff were prompt and fast in making sure your requests were met in a timely manner. Thank you again for staying with us and look forward to welcoming you back on the next birthday celebration. Kind regards, Mkahramane
2 out of 5
by A verified traveler from new york

Too many problems

Posted Sep 11, 2016
Too many bugs, staff not knowledgeable of amenities, ceiling in room leaking, room was too warm,
Comment from Hotel Management
Sep 16, 2016 by Mkahramane , Hotel Management
Dear Danielle, Thank you for choosing our resort. I sincerely apologize for any inconvenience during your recent visit. I hope you had the opportunity to reach out one of our managers to further assist you. The bugs in questions are what we call Love bugs. Love bugs come out when temperatures first warm in the spring and again in the fall just before temperatures cool and they more of a nuisance more than anything. Once again, thank you and look forward to restoring you faith. Kind regards, Mkahramane