Ratings based on 96 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
72% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from New Jersey

Really Great for kids

Posted Sep 20, 2016
I had a wonderful time ..my son enjoyed from sun up til sun down..Perfect vacation
Comment from Hotel Management
Sep 21, 2016 by Mkahramane , Hotel Management
Dear Tanasia, Thank you for the wonderful review. I am delighted to hear it was a perfect vacation for you and your son. Kind regards, Mkahramane
5 out of 5
by A verified traveler

Super nice near to Disney spring

Posted Sep 19, 2016
Everything is good except for the hours waterpark close at 5 and open after 11 am is not fear
Comment from Hotel Management
Sep 21, 2016 by Mkahramane, Hotel Management
Dear Guest, Thank you so much for staying with us and pleased to know you enjoyed your visit. Your comments were shared with our management team to further follow up on your comments. Kind regards, Mkahramane
5 out of 5
by A verified traveler

me and my family enjoyed ourselves.

Posted Sep 13, 2016
Pros: the relaxtion
Cons: no complaints
Location: downtown Disney and by a lot of attraction parks
the waterpark was everything.my children loved it .its even things for adults to enjoy while at the hotel
Comment from Hotel Management
Sep 16, 2016 by Mkahramane, Hotel Management
Dear Erica, Thank you so much for choosing the Holiday Inn Resort Orlando Suites - waterpark on your recent visit to the area. I am delighted to hear you enjoyed your time with your family and had a great time enjoying our amenities. Thank you again and look forward to welcoming you back with us soon. Kind regards, Mkahramane
5 out of 5
by A verified traveler

Very nice

Posted Sep 13, 2016
Good and happy, very very happy with this hotel !!!
Comment from Hotel Management
Sep 16, 2016 by Mkahramane , Hotel Management
Dear Guest, Thank you so much for the five star review about your recent visit. We are very happy to hear you enjoyed it. Thank you again and look forward to welcoming you back. Mkahramane
3 out of 5
by A verified traveler

Nice clean rooms.

Posted Sep 13, 2016
Nice hotel rooms. Food sold is expensive. Kid friendly.
Comment from Hotel Management
Sep 16, 2016 by mkahramane , Hotel Management
Dear Guest, I am pleased to know you were very happy with the newly renovated suites and our resort was a kid friendly destination. I sincerely apologize for any inconvenience encountered . We are constantly evaluating our services and pricing and your comments are most helpful. Thank you again for staying with us and look forward to welcoming you back. Kind regards, Mkahramane
4 out of 5
by A verified traveler from jupiter fl

Great stay

Posted Sep 11, 2016
Stayed here 2yrs ago to the day when it was owned by Nickelodeon. The upgrades to the room were very fresh and inviting. The blue colors were calming and nice. Kids had a great time. Slept great and lots of great little storage spots for things in the rooms. The separate kids spot is nice and just overall enjoyed it. Close to attractions etc. we needed some more coffee and towels and house keeping was prompt. Thanks for a great bday celebration!
Comment from Hotel Management
Sep 18, 2016 by Mkahramane , Hotel Management
Dear beze, I would like to take the opportunity to thank you for your loyalty to our resort and for taking the time sharing your wonderful experience. I am delighted to hear you were very pleased with our newly renovated suites and all of the suite amenities. I sincerely apologize for any inconvenience during your visit and very happy to hear our staff were prompt and fast in making sure your requests were met in a timely manner. Thank you again for staying with us and look forward to welcoming you back on the next birthday celebration. Kind regards, Mkahramane
2 out of 5
by A verified traveler from new york

Too many problems

Posted Sep 11, 2016
Too many bugs, staff not knowledgeable of amenities, ceiling in room leaking, room was too warm,
Comment from Hotel Management
Sep 16, 2016 by Mkahramane , Hotel Management
Dear Danielle, Thank you for choosing our resort. I sincerely apologize for any inconvenience during your recent visit. I hope you had the opportunity to reach out one of our managers to further assist you. The bugs in questions are what we call Love bugs. Love bugs come out when temperatures first warm in the spring and again in the fall just before temperatures cool and they more of a nuisance more than anything. Once again, thank you and look forward to restoring you faith. Kind regards, Mkahramane
5 out of 5
by A verified traveler from new york

water park is awesome for kids

Posted Sep 9, 2016
Rooms were updated and very clean . Staff was very friendly and attentive. The keurig coffee machine in the room was a great touch. Overall 5 stars
Comment from Hotel Management
Sep 12, 2016 by Mkahramane , Hotel Management
Dear Kevin, Thank you so much for the Five Star Review. I am delighted to hear you were very pleased with the friendliness of the staff and the renovation as well as the updates. Thank you again and look forward to welcoming you back with us soon. Kind regards, Mkahramane
5 out of 5
by A verified traveler from W

Weekend end trip

Posted Sep 7, 2016
What a great place ! They are in the process of upgrading into Holiday inn but the love for kids has stayed the same . Rooms where so nice , we had a standard. Sleep 6 people comfy . $25. Resort was per room per night which for all you got was worth it . $12. Parking , well I never understand why there is a fee to park . The water park, location, staff & food all outstanding. If you have kids go here!
Comment from Hotel Management
Sep 9, 2016 by Mkahramane, Hotel Management
Dear Rachel, Thank you so much for choosing the Holiday Inn Resort Orlando Suites - Waterpark for your recent getaway. I am delighted to hear you were very pleased with your visit from our friendly staff to our amenities. Thank you again and look forward to welcoming you back soon. Kind regards, Mkahramane
3 out of 5
by A verified traveler

Nice hotel for kids

Posted Sep 7, 2016
Pros: Separate rooms for the kids with bunk beds.
Hotel is under remodeling, They need to advise that before booking. One of the pools was closed hence the other one available was extremely crowded. Entertainment team make a great job during the pool activities.
Comment from Hotel Management
Sep 8, 2016 by Mkahramane , Hotel Management
Dear Guest, I would like to take the opportunity to thank you for staying with us and for taking the time sharing your feedback. I am delighted to hear the kids enjoyed their bunk beds in their own space. I am also pleased to hear you were very happy with our entertainment team as well as our pool activities. I sincerely apologize for any inconvenience during your visit. Your comments were shared with our management team to further follow up. Thank you again and look forward to restoring your faith. Kind regards, Mkahramane