Ratings based on 2,314 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
43% of guests recommend
2.6 Room cleanliness
2.8 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from US

Bad experience

Posted Dec 2, 2016
Pros: location
Cons: Everything
Location: good location. Several restaurants near the hotel.
Although the hotel had very few passengers, I had to wait until 4 PM to check in, otherwise they charge $22 as "early check in". No restroom in lobby. No continental breakfast. Wi-fi did not work well. No bedspread. No tissues. They requested $50 deposit.
5 out of 5
by A verified traveler

Loved the castle theme.

Posted Dec 1, 2016
Pros: Look
Cons: Staff seemed a bit rushed.
Location: Old Town, Disney
Loved the castle theme. Located close to all the night life. Perfect for quick stay for 20 somethings. Usually stay in different hotel that was sold out. Pleasantly surprised how nice it was for the low price.
1 out of 5
by A verified traveler from h

Warning DO NOT BOOK

Posted Nov 30, 2016
Too many reasons NOT to stay here!!! First room still had clothing and trash from previous guest with NO phone to call front desk. Second room had a refrigerator that didn't work and could not seem to get a new one, and finally canceled at close to midnight. Kids bunk beds had broken parts. Not a safe hotel or area.
4 out of 5
by A verified traveler from US

Posted Nov 24, 2016
GOOD CHEAP HOTEL IN THE MIDST OF LOTS OF ATTRACTIONS................
2 out of 5
by A verified traveler from US

Old hotel

Posted Nov 21, 2016
The room smelled really bad. The TV remote didn't work. The bathroom door was broken & the smoke detector was unplugged.
1 out of 5
by A verified traveler

HORRIBLE

Posted Nov 21, 2016
Hotel en pésimas condiciones, desde que entras hay un olor a trapo húmedo, la iluminación de la habitación no es buena ya que es a base de lámparas y en cuanto a las camas, los colchones TERRIBLES están todos hundidos y las sabanas percudidas, el baño hasta cucarachas pequeñas tenía y la tina toda manchada de lo vieja al igual que las cortinas de baño... en fin lo único bueno es la ubicación si es que vas a Disney o a los estudios universal de ahí en fuera nada por qué regresar ....
1 out of 5
by A verified traveler from US

dirty room foul smell

Posted Nov 15, 2016
Pros: nothing
Cons: read above
Location: went visit family
in the three days we were there the shower dripped the toilet leaked. had to pick up towels in the office(twice) the room stunk the carpets were horrendows .the conforter was full of cigarrette burns and obviously had not been changed in a while.We did complained to the front desk ,however had to visit the front desk to get towels,soap,shampoo , coffe which are basic supplies left by the cleaning staff, the people in the front desk really didnt want to be bothred..i will make sure that none of my family or friends will ever use this hotel either. i'd rather sleep in the car.
1 out of 5
by A verified traveler from US

The bathroom was dirty and room too ....

Posted Nov 15, 2016
The bathroom was dirty and room too and I did not stay the night and went to rent at the day inn it was much better service there and clean every nice staff and clean room and bathroom
3 out of 5
by A verified traveler

really old hotel,

Posted Nov 14, 2016
the facilities in the hotel are really old. The staff is ok. lots of restaunt nearby
4 out of 5
by A verified traveler from Colombia

Nice hotel. Good price, Near all restaurants

Posted Nov 1, 2016
Good price. Near Disney and all restaurants. Clean, whit microwave, coffee maker and refrig.