Ratings based on 162 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
54% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from atlanta GA

Posted Sep 12, 2016
The hotel is good,nice staff with good attention for customer,also neat hotel and with good proximity to places of interest.
Comment from Hotel Management
Sep 13, 2016 by Leslie V., Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
2 out of 5
by A verified traveler

Disgusting

Posted Sep 11, 2016
Roaches everywhere, German and palominos. The free breakfast had almost nothing, I believe 2 different kinds of cereal and oatmeal. not a clean room, and it felt like my legs were eaten by something when I woke up in the morning
Comment from Hotel Management
Sep 14, 2016 by Leslie V., Hotel Management
I apologize if you found your stay with us challenging. We strive to exceed our guest expectation. Thank you for notifying us of the problem with your stay. All feed back is good feed back. We hope that you will stay with us again and we will exceed your expectation. Thank you for the review.
1 out of 5
by A verified traveler

Posted Sep 10, 2016
Las fotos que muestran es mentira ese hotel no es el de la foto
Comment from Hotel Management
Sep 12, 2016 by Leslie V., Hotel Management
I apologize if you found your stay with us challenging. We strive to exceed our guest expectation. Thank you for notifying us of the problem with your stay. All feed back is good feed back. We hope that you will stay with us again and we will exceed your expectation. Thank you for the review.
5 out of 5
by A verified traveler

Frente al Hotel hay una parada de Bus.

Posted Aug 25, 2016
El Hotel tiene facilidades al frente para sentarte, en lo que tu esperas el Bus.
Comment from Hotel Management
Sep 9, 2016 by Leslie V., Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
3 out of 5
by A verified traveler

Close to Universal Studios

Posted Aug 21, 2016
Pros: It was clean and Quiet
Location: Universal Studios
We just came to sleep late that night, back out next morning.
Comment from Hotel Management
Aug 24, 2016 by Leslie V., Hotel Management
Thank you for completing the survey regarding your recent stay at our property.
4 out of 5
by A verified traveler

Posted Aug 20, 2016
Stayed for a week moving my son to his new school.... Great location and perfect for what I needed....
Comment from Hotel Management
Aug 26, 2016 by Leslie V., Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
1 out of 5
by A verified traveler from Traveler

Murder she wrote

Posted Apr 11, 2016
The guy at the front desk was extremely helpful and friendly but had to talk to him through a round speaker bc the front lobby was locked at night. The ceilings needed paint and resembled a place someone wld get murdered at. The bed was clean but the appearance of the rest of the place did not appear clean with the dirt and crumbs onthe phone and had to look for cord to plug into phone to call front desk. Slept 6 hrs and did not even shower here because it was too creepy of a place. Later found out it is called stripper lane in that area and the other guests that stayed next door were creepy. Glad I made it out safely. Scariest place ever! Anonymous!
Comment from Hotel Management
by Asst. Manager Leslie V., Hotel Management
I apologize that we did not meet your expectations and that you had some problems. I assure you that this is not typical of this hotel. We have addressed all of your issues. I hope that you will give us another try and see that we can meet your expectations.
5 out of 5
by A verified traveler from l

Nice hotel.

Posted Mar 26, 2016
Hotel had been upgraded. Staff was upgraded. Always ready to help. Near Seaworld and mall. We will be booking this place again.
Comment from Hotel Management
by Asst. Manager Leslie V., Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
3 out of 5
by A verified traveler

Posted Mar 15, 2016
OK for last minute hotel stay. Would not stay there again.
Comment from Hotel Management
by Asst. Manager Leslie V., Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback.
1 out of 5
by A verified traveler

To far from airport

Posted Mar 5, 2016
Pros: Nothing
Motorcycles roaring around parking lot, dog barking for 2 hours, people dragging around furniture at midnight, we had the alarm set for3:30 am
Comment from Hotel Management
by Asst. Manager Leslie V., Hotel Management
I apologize that we did not meet your expectations and that you had some problems. I assure you that this is not typical of this hotel. We have addressed all of your issues. I hope that you will give us another try and see that we can meet your expectations.