They lost my laundry
Posted Apr 17, 2016
Every time I drop off laundry or dry cleaning at a hotel, I wonder what I'll do if they lose it. This week I got to find out. After dozens of successful laundry experiences over the years at a variety of hotels, my first stay at a Hyatt resulted in lost laundry. Luckily they didn't lose my dry cleaning, so my clothes looked good on the outside (need I say more?). The laundry showed up the next day in a ripped bag. The hotel staff didn't seem too concerned and no one offered to take the charge off my bill or anything like that.
Other than the lost laundry, in had a nice stay. For a 3-star hotel, the room quality and the quality of the breakfast buffet were very good. Good value for money (just don't trust them with your laundry).
Comment from Hotel Management
Apr 22, 2016 by Mike, Hotel Management
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.