Ratings based on 970 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Bra hotell, fräscht. Mkt bra frukost.

Posted Nov 26, 2016
Helt ok boende. Tyst, fräscha, stort rum. Mkt bra frukost.
Comment from Hotel Management
Dec 2, 2016 by Mike, Hotel Management
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
3 out of 5
by A verified traveler from US

Hotel was ok but nothing to be impressed with

Posted Nov 21, 2016
The room was dusty and you can see dust particles on the phone and around the room. No shower caps in the bathroom. I called the front desk several times to no avail. I have been to several Hyatt properties and this one was far the worst. They need to hire more staffs. They only have one receptionist to check guests in and out.
Comment from Hotel Management
Dec 2, 2016 by Mike, Hotel Management
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay and don't hesitate to call me to share more information and I will try my best to rectify the situation.
3 out of 5
by A verified traveler from PA

High price but basic amenities

Posted Nov 20, 2016
Night staff had agreed to keep our luggage for a few hours after checkout, but day staff refused. That left us in a little bit of lurch. Didn't agree to a late checkout. Very basic pool and tub. No water, no coffee in the lobby. It was $65 amenities for a $200 price.
Comment from Hotel Management
Nov 22, 2016 by Mike, Hotel Management
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.
4 out of 5
by A verified traveler

Hyatt Lake Mary

Posted Nov 1, 2016
Pros: Grote kamers makkelijk bereikbaar
Location: Dichtbij grote winkels eetgelegenheden volop
Goed hotel WiFi ontbijt alles zeer goed. Het is zijn geld zeker waard ! Volgende keer zeker weer dit hotel
Comment from Hotel Management
Nov 4, 2016 by Mike, Hotel Management
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
5 out of 5
by A verified traveler

Always love Hyatt Place and this didn't disappoint

Posted Nov 1, 2016
Location: Heavy traffic area but a few restaurants walkable
Nice spacious room with desk and high speed wifi, good work environment
Comment from Hotel Management
Nov 6, 2016 by Mike, Hotel Management
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.
5 out of 5
by A verified traveler from Atlanta

Clean and comfortable!

Posted Oct 17, 2016
Have stayed at hotel many times over the last 2 years as our son goes to Stetson University in Deland. Staff are very nice and professional!
Comment from Hotel Management
Oct 21, 2016 by Mike, Hotel Management
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.
5 out of 5
by A verified traveler from upstate NY

So glad we chose the Lake Mary Hyatt!!

Posted Oct 11, 2016
An excellent choice! So clean and comfortable! And the staff could not have been more helpful and courteous!
Comment from Hotel Management
Oct 14, 2016 by Mike, Hotel Management
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
5 out of 5
by A verified traveler

Always a Great Stay

Posted Sep 15, 2016
Pros: Staff and Spacious rooms
Location: Close to the springs and located just outside of downtown Orlando
I have stayed at this hotel on several occasions while visiting the area and the staff and rooms have always been top notch. Always very clean and comfortable and spacious.
Comment from Hotel Management
Sep 19, 2016 by Mike, Hotel Management
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
5 out of 5
by A verified traveler from W

Nice quiet and clean property.

Posted Sep 14, 2016
Great stay. Nice breakfast, courteous staff and clean room.
Comment from Hotel Management
Sep 19, 2016 by Mike, Hotel Management
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
5 out of 5
by A verified traveler from Orlando

Great hotel for the price.

Posted Sep 10, 2016
This was an excellent hotel. Everything about it was great, and it was reasonably priced. Would definitely recommend this hotel to others.
Comment from Hotel Management
Sep 19, 2016 by Mike, Hotel Management
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.