Ratings based on 303 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2017
Hotel was nice and clean close to restaurants, Staff was friendly and breakfast was great addition.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2017
Staff was especially friendly. The hotel is off off interstate 4 which is very convenient. They will also shuttle you around within a five miles radius which was nice after a long day.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hollywood, FL

Nice hotel - close to shopping, restaurants, etc.

Posted Jan 15, 2017
Pros: Everything.
Cons: Time period for breakfast could be extended to 12:00 noon on weekends.
Staff was very friendly and efficient. Liked the cleanliness and size of the guest rooms. Food was great!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Really nice hotel.

Posted Jan 3, 2017
Pros: very modern and clean
Awesome customer service and very clean. The hotel was beautiful to include the room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Very nice hotel for the price

Posted Dec 29, 2016
Pros: Yes
Cons: cleaning service, guest service, seemed to be short staffed
Location: If you going to Disney I would recommend the Hyatt that is closer to the parks. This was a long drive each day going to the parks.
very nice hotel for the price, housekeeping service was a bit lazy and skipped a lot of cleaning. OVerall the place was nice and free breakfast was an added bonus.
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Nice and clean close

Posted Dec 24, 2016
Very nice staff let us check in early good breakfast good housekeeping
5 out of 5
Recommended
for Everyone
by A verified traveler from lexington ky

great rooms, very nice staff

Posted Dec 13, 2016
we were only there for a night, but the room was great, very spacious and very clean. the staff was awesome, super nice and helpful. we asked for a pack n play when we were checking in, and they said they would bring one to our room for us. well they were super fast and it was already in the room before we even got to it! front desk/guys at the bar next to it were very helpful and friendly. I woild for sure go here again
3 out of 5
by A verified traveler from US

Hotel was ok but nothing to be impressed with

Posted Nov 21, 2016
The room was dusty and you can see dust particles on the phone and around the room. No shower caps in the bathroom. I called the front desk several times to no avail. I have been to several Hyatt properties and this one was far the worst. They need to hire more staffs. They only have one receptionist to check guests in and out.
Comment from Hotel Management
Dec 2, 2016 by Mike, Hotel Management
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay and don't hesitate to call me to share more information and I will try my best to rectify the situation.
3 out of 5
by A verified traveler from PA

High price but basic amenities

Posted Nov 20, 2016
Night staff had agreed to keep our luggage for a few hours after checkout, but day staff refused. That left us in a little bit of lurch. Didn't agree to a late checkout. Very basic pool and tub. No water, no coffee in the lobby. It was $65 amenities for a $200 price.
Comment from Hotel Management
Nov 22, 2016 by Mike, Hotel Management
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Always love Hyatt Place and this didn't disappoint

Posted Nov 1, 2016
Location: Heavy traffic area but a few restaurants walkable
Nice spacious room with desk and high speed wifi, good work environment
Comment from Hotel Management
Nov 6, 2016 by Mike, Hotel Management
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.