Ratings based on 1,523 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from state.

Nice staff , but outdated .

Posted Jul 3, 2017
Great helpful staff , hot breakfast but hotel itself is in need of an update . Excellent pricing and location but as with everything , you get what you pay for .
Comment from Hotel Management
Jul 3, 2017 by Hyatt Place Orlando Convention Center, Hotel Management
Thank you for staying with us !
5 out of 5
Recommended
for Everyone
by A verified traveler from Aguadilla, PR

Good hotel closed to a lot of walking attraction

Posted Jun 7, 2017
Pros: Area/ big parking space and free
Cons: Breakfast
Location: Prefect location for walk to attraction and dinning
Nice experience in overall, they made my cheek in super earlier, for me was excellent, we were traveler since 11pm from previous night, and really needed to rest. Thanks for that detail
Comment from Hotel Management
Jun 13, 2017 by Hyatt Place Orlando Convention Center, Hotel Management
Hello There, thank you so much for staying with us, I hope to be able to host you and your family again soon !
1 out of 5
by A verified traveler from ny

Bed bugs in the room we staying.

Posted Jun 3, 2017
I don't recomand to any one to stay in that hotel.was bed bug in that room we stayed.
Comment from Hotel Management
Jun 23, 2017 by Martin, Hotel Management
Thank you for your review. If you would please call the hotel directly and ask to speak to a manager, I would like to discuss this further.
5 out of 5
Recommended
for Families
by A verified traveler from Trinidad and Tobago

Hotel was fantastic!

Posted May 3, 2017
Pros: Spacious and clean room Great Room service Accessibility
Cons: Breakfast can have more options
Location: Its a stones throw from the I-Drive. So its a fabulous location.
The Hyatt Place experience was absolutely wonderful. We got in at 1am, and had a seamless check-in with no hassles. The room was spacious, clean and very comfortable. The view of the Orlando eye was spectacular. Room service was very good, as they made beds and changed towels everyday. Its an easy walk to everything fun.
Comment from Hotel Management
May 5, 2017 by Hyatt Place, Hotel Management
Thank you so much for staying with us and the great feedback !
4 out of 5
by Wyndee

from Chicago,IL

Posted Apr 21, 2017 on Hotels
close to everything, restaurants and attractions. nice pool area and breakfast
Comment from Hotel Management
May 5, 2017
thank you so much for staying with us, hope to see you soon !
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2017
Love the room set-up. Heated outdoor pool was nice. Breakfast was amazing. Staff working the Breakfasts area were great! Nice friendly place. Location was perfect. We traveled with a 6 year old. Would have liked to have had: 1. Microwave in room. 2. Dishsoap by mini sink. 3. Tub. Overall....everything was great. Definitely recommending it.
Comment from Hotel Management
May 5, 2017 by Hyatt Place, Hotel Management
Thank you so much for staying with us and all the wonderful feedback ! Hope to be able to host you and your family again soon !
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Alberta

The staff is what makes this place great.

Posted Apr 20, 2017
Pros: The staff 100%! No matter the time of day they were helpful and seemed to want to help. Nice people.
Cons: Perhaps the morning breakfast. It seemed the same every day.
Location: The place is ideally located near many restaurants and bars . The location was ideal for single people or families.
The staff are amazing. Everyone is very friendly and helpful. The hotel is perfectly located near restaurants and the parks are not too far away. I wanted a room that had a bathtub and that was quickly arranged. Very nice stay. Disney will require a car or other transportation. Universal is very close. I rented a car so this was not a concern.
Comment from Hotel Management
May 5, 2017 by Hyatt Place, Hotel Management
Thank you so much for the great feedback ! Hope to be able to see you soon !
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2017
great customer service staff was very helpful good deal with breakfast
Comment from Hotel Management
May 5, 2017 by Hyatt Place, Hotel Management
Thank you so much for the wonderful words about the staff, I will be sure to share it with them !
4 out of 5
by Ryan

Great Vacation spot.

Posted Apr 19, 2017 on Hotels
It worked for us being close to the Convention Center and the area with activities and restaurants.
Comment from Hotel Management
May 5, 2017
Thank you for staying with us, hope to be able to host you again soon !
5 out of 5
by dean

Posted Apr 13, 2017 on Hotels
Comment from Hotel Management
May 5, 2017
Thank you