Ratings based on 3,123 Verified Reviews

4.6 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2017
Excellent hotel, small room. Loved the pool and other activities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Great hotel! The pool, grounds, and facilities were beautiful. Everything was clean. Though pricey, the breakfast buffet at the hotel offered many options and was fresh and delicious. It's a great place for families, too.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Aug 23, 2017
Great hotel with nice views and an awesome pool. Food is a little pricey at the hotel but there's plenty of things around the hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampa

Beautiful pool

Posted Aug 23, 2017
Visited hotel in July husband and 2 kids had a wonderful time in the pool area very clean and staff very attentive .We took advantage of all the amenities paddle boating kayaking and the bikes and we had a blast. Stayed 3 nights and only left hotel to eat . My only complaint was the hotel pillows sooooo uncomfortable and beds were ok But please change the pillows.Room was super clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Posted Aug 23, 2017
Perfect hotel with beautiful scenes, nice staffs and a little bit far away from Universal Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Impressive

Posted Aug 23, 2017
You don't need to leave this Resort as it offers many activities with beautiful sightseeing highly recommended it
4 out of 5
Recommended
for Families
by A verified traveler from HOUSTON

NICE HOTEL CLOUSET BEACH

Posted Aug 23, 2017
GOOD THE RESTAURANT NEED MORE OPCION PLATE, AND LUNCH NEED MORE OPCION BUFFET
4 out of 5
Recommended
for Everyone
by A verified traveler from maryland

Nice hotel and close to the parks

Posted Aug 23, 2017
Beautiful hotel and close to the parks. Very family friendly and the pool is awesome!! My only complaint is the room could have been cleaner. It needed a good behind the scenes cleaning like dusting etc.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted Aug 22, 2017
We all loved our stay at this hotel. Wonderful staff and great environment. Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Great amenities, average room

Posted Aug 22, 2017
Great amenities. Loved the biking, pool and gym. Room was small for 4 adults. Didn't really like the bathroom sliding door without a lock & doubles as a closet door.