Ratings based on 2,634 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Jun 23, 2017
I stayed there twice in the last week and a half. The front desk staff were terrible! 1 out of 5 front desk staff members were proficient in their job. Restaurant staff of level 4 and 9 both made a good effort and food was good at both. Room was clean and sufficient for a 1 night stay to catch a flight or go to the cruise ships. The "gym" is the size of a standard hotel room - it will do in a pinch but that's it! I stopped staying with Hyatt because they closed my account when my points expired rather than just deducting my points - any company that can burn customers like that doesn't need my support. It was a group trip so we had to stay here because of the group.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

The best bell staff and greeters!

Posted Jun 6, 2017
The staff was very friendly made us all feel very comfortable
5 out of 5
Recommended
for Everyone
by A verified traveler

Airport Access

Posted Jun 4, 2017
Pros: Everything
Location: I stay here when I have an early flight out of Orlando International Airport.
It makes catching an early morning flight so easy.
5 out of 5
Recommended
for Everyone
by A verified traveler from Viera, FL

Right at the airport

Posted Jun 2, 2017
Pros: Location and everything else
Cons: Breakfast should be included
Location: Check into airport an escalator ride away
Comfortable and clean makes the perfect place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2017
Its very clean and nice staff I stay at this hotel all the time for work I would highly recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveler

The location of the Hyatt was very convenient.

Posted May 29, 2017
All of the attractions were very easy to get to. I would recommend this hotel to a friend.
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Convenient to the airport. Restaurant good, breakf

Posted May 23, 2017
Expensive, but at terminal so convenient for travel.
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

very nice hotel and convenient

Posted May 17, 2017
Although we live about 1hr and 15 minutes from the airport we had an early flight. Staying the night before our flight takes some of the stress off flying. The hotel is very pretty and the restaurant Mccoys offered a nice menu for dinner.
4 out of 5
Recommended
for Everyone
by A verified traveler from boston

In the airport terminal

Posted May 16, 2017
Pros: In the airport terminal,
Location: In the airport terminal.
Very nice hotel although distances were a bit far for a handicapped person to walk. Fortunately, the hotel provided a wheelchair and assistance to get to the room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2017
Excellent convenience to airport and it's related issues room temp control was fair