Ratings based on 931 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
by A verified traveler from indiana
Close to universal, pet friendly.Posted Aug 26, 2015
Pros: Close to universal, allowed pets.
Cons: Room, staff
Location: Universal, wet and wild.
The room smelled like dirty feet and fish. It was dirty. The staff was rude. It was close to universal and allowed pets.
for Everyoneby A verified traveler from Brooklyn, NY
Nice hotel, staff is corteousPosted Aug 24, 2015
Price is reasonable. Rooms are clean befs are comfortable. Great, friendly atmosphere.
for Everyoneby A verified traveler from new york
Great place to stayPosted Aug 18, 2015
Clean comfortable bed and pillows and if you miss breakfast, there's a Denny's within walking distance!
by A verified traveler
Posted Aug 16, 2015
The internet connection in the room was terrible. Most guests must go to the pool area to have a better connection. The room was not cleaned in the four days I stayed there.
for Everyoneby A verified traveler
Posted Aug 10, 2015
It's an older hotel but meets all your needs. I would have no problem staying there again. Check in went smooth and they were more than willing to get us a room asap for an early check in. One employee went above and beyond when I asked about a certain breakfast item. She immediately got it for us with no problem. Not a big fan of the dogs that barked some mornings. Also, the shuttle for universal didn't leave until 1030. Not wanting to waste 1 1/2hrs we took a $10 taxi ride.
for Everyoneby A verified traveler from 東京
1人でも安心Posted Aug 4, 2015
Cons: 清掃というより、整える感じです。 また、毎回何かしら忘れ物があります…。
1人で泊まるにも、泊まりやすいホテルでした。 もちろん、家族連れも、犬連れでも快適に過ごしているように見えました。 また泊まってもいいかなぁって思います。
by A verified traveler from Vermont
Not greatPosted Jul 27, 2015
The hotel was clean and the staff were friendly and helpful, and it's close to theme parks, but that's it for positives. The walls are thin and you can hear all the other guests, the wifi is terrible, and there is almost no cell service in the area. The beds are uncomfortable too.
for Everyoneby A verified traveler from suriname
Good location at i drivePosted Jul 26, 2015
Good hotel if you are visiting waterparks. Lots of dining options nearby
by A verified traveler
Good location but dirty roomPosted Jul 21, 2015
The check in was good - quick, friendly and efficient. The hotel is in a good location for Universal and has several chain restaurants nearby. $5 Uber to parks. It was also quite cheap -about £75 a night. Breakfast was included and there was a lot of choice. However the room was really not clean. The bedding didn't feel clean even. As for the carpet I made the mistake of kneeling down to pack and ended up with dirty knees! Quite disgusting! When I told reception the next day they said the carpet had been changed a month ago and then that they would tell housekeeping. It clearly had not been changed for years. Overall I don't think the good points made up for staying in a dirty room
for Everyoneby A verified traveler from Colombia
Good hotel close to everything in OrlandoPosted Jul 12, 2015
Pros: Proximity to most parks
Cons: The breakfast line is messy
I found the hotel very convenient due to its proximity to most parks. Universal is just 5 minutes away. Sea World is also very close, as Disney is. The hotel is clean, rooms are comfortable. The breakfast line is kind of messy, maybe that's the only negative thing to say. Besides that I find it excellent.