Ratings based on 1,763 Verified Reviews

3.8 out of 5
77% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 21, 2017
Nice hotel. Clean and comfortable. Would stay again. Friendly staff
Comment from Hotel Management
Apr 22, 2017 by Abdel Jabri GM, Hotel Management
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at The Woodlands North La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, Abdel Jabri General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from washington state

Posted Apr 18, 2017
Cons: wi fi signal was either weak or not a all. Only able to access internet 1 day out of 5
Not sure what housekeeping staff was doing but by the 5th day we had 7 shampoo and bars of soap plus a bottle of frebreeze in our bathroom
Comment from Hotel Management
Apr 19, 2017 by ABDEL JABRI GM, Hotel Management
I appreciate you taking the time to tell us about your experience at La Quinta Orlando Universal. Your satisfaction and continued trust in La Quinta Inn are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Abdel Jabri General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2017
Average stay, dont expect sny pool time, breakfast is very good.
Comment from Hotel Management
Apr 19, 2017 by ABDEL JABRI GM, Hotel Management
I appreciate you taking the time to tell us about your experience at La Quinta Orlando Universal. Your satisfaction and continued trust in La Quinta Inn are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Abdel Jabri General Manager
2 out of 5
by A verified traveler from Michigan

Cheap but extremely terrible wifi!

Posted Apr 15, 2017
I picked this hotel mainly because of the low price. But the wifi in room was really really terrible. The regular wifi even cannot be connected. I called the front desk and was told to connect another wifi called "Quinta Elite", but that was just a joke. I cannot even open my gmail! I tried everywhere in my room and it did not work at all! Also there had always been a strange smell within room so every day when we got back to hotel we had to open the window to let go of the odor.
Comment from Hotel Management
Apr 17, 2017 by ABDEL JABRI GM, Hotel Management
I’ve received your review of La Quinta Orlando Universal. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again. Sincerely, Abdel Jabri General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from CT

Close to Universal studios

Posted Apr 13, 2017
Hallway carpets need a desperate clean. Staff are nice and helpful.
Comment from Hotel Management
Apr 13, 2017 by Marissa L, Hotel Management
I appreciate you taking the time to tell us about your experience at La Quinta Orlando Universal. Your satisfaction and continued trust in La Quinta Inn are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon.
3 out of 5
by A verified traveler

Decent hotel, friendly staff

Posted Apr 9, 2017
Stayed in the second building, the entrances from the main and second building should be right across from each other imo but it was on opposite side. Walking into the building they were renovating part of the lobby. They poorly covered the renovating room with plastic, you could peep in there. Room was pretty clean, although there was a patched up hole in the wall&bullet hole in the window? The only mirror was in the bathroom. They should add a full length mirror in the room somewhere. View out the window was of construction and a dirty lake. Wifi was poor/decent. Wished breakfast was until 10am instead of 9am. Staff was super friendly.
Comment from Hotel Management
Apr 10, 2017 by Abdel Jabri GM, Hotel Management
Thanks for taking the time to write about your experiences at our Orlando Universal La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn as your choice for lodging accommodations. Sincerely, Abdel Jabri General Manager
2 out of 5
by A verified traveler

Posted Apr 9, 2017
Not an overly pleasant experience. Would not recommend this hotel. La Quinta's in the south do not seem to be that great of places to stay.
Comment from Hotel Management
Apr 10, 2017 by Abdel Jabri GM, Hotel Management
I’ve received your review of La Quinta Orlando Universal. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again. Sincerely, Abdel Jabri General Manager
1 out of 5
by A verified traveler

Horrible... left after one night... stay away from

Posted Apr 8, 2017
They lost my reservation... lied about it... horrible
Comment from Hotel Management
Apr 10, 2017 by Abdel Jabri GM, Hotel Management
I’ve received your review of La Quinta Orlando Universal. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again. Sincerely, Abdel Jabri General Manager
2 out of 5
by A verified traveler

Stuck me in the pet section of hotel.

Posted Apr 8, 2017
Annoying dogs barking up until around 11:00 pm. Hotel under construction as well.
Comment from Hotel Management
Apr 10, 2017 by Abdel Jabri GM, Hotel Management
I’ve received your review of La Quinta Orlando Universal. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again. Sincerely, Abdel Jabri General Manager
2 out of 5
by A verified traveler

Was close to da parks we was going to

Posted Mar 27, 2017
Was not very happy bout our rooms once we got to da room da restroom was dirty had dirty towel n other things dat wasn't happy bout
Comment from Hotel Management
Mar 29, 2017 by Marissa L, Hotel Management
I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again.