It a nice hotel to stay but I had one issue with my shower of which I reported to one of the hotel staff and nothing was done about it. I even requested for an ice bucket to help me take my bath and never had it.
Comment from Hotel Management
Mar 17, 2017 by lq0987, Hotel Management
Thank you for taking the time to review our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
Again, thank you for your time and valuable feedback, and I do appreciate your kind words about our hotel. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Lake Mary area.