Ratings based on 1,173 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Orlando FL

The room had a lot of wear and tear

Posted Dec 5, 2016
The beds were comfortable. Room showed heavy signs of wear. Dresser door face had fallen off one of the drawers and was sitting on the floor. Bathroom was very dated.
2 out of 5
by A verified traveler from West Palm Beach, FL

Barking all night

Posted Dec 5, 2016
Pros: The room was spacious, clean, and comfortable.
Cons: DO NOT EVER PUT GUESTS WITH NO DOGS ON THE SAME FLOOR WITH PEOPLE WITH DOGS. YOU WILL HEAR THE INCESSANT DOG BARKING.
Location: Minutes from UCF.
I have stayed at this hotel many times and never realized they let dogs stay here until now. We were placed on the first floor next to three other rooms with dogs. The dogs barked all night and then then again at 5 AM non stop til we finally couldn't take it anymore and checked out and left. We told the staff during check out that we would recommend they never place guests with no dogs anywhere near rooms they know that have dogs. Shannon at the front desk apologized and said we shouldve asked to be placed on a higher floor which is quieter. Of course, there was no way for us to know that during check in, but that's neither here nor there. Shannon did, however, comp our room and was very apologetic. The hotel room itself was clean and comfortable, and the staff was friendly, except for the kid who checked us in and placed us on the dog floor. Per Shannon, the 5th floor at this hotel is supposedly the quietest. I'm not sure if I will ever book there again.
4 out of 5
by A verified traveler from US

Posted Nov 25, 2016
Great location and friendly staff. It was close to UCF which is why we chose it. The price was reasonable and less than other hotels we looked at close to UCF. Since it was for only one night we weren't looking to spend too much for a room.
Comment from Hotel Management
Nov 26, 2016 by Gabe Iglesias Assistant General Manager, Hotel Management
I am so glad you enjoyed your stay. Our staff takes great pride in their service. We hope you will continue to visit us whenever you are in the area and hope to see you for our full scale renovations in 2017!
4 out of 5
by A verified traveler from US

Posted Nov 23, 2016
Room was big andeal clean. Only complaint is how stiff and uncomfortable the bed was.
Comment from Hotel Management
Nov 26, 2016 by Gabe Iglesias Assistant General Manager, Hotel Management
Thank you for your feedback. We are glad you liked the size and cleanliness of the rooms. Hopefully you will come and visit us after our full scale renovations (including new beds) in 2017!
3 out of 5
by A verified traveler from US

mission accomplished

Posted Nov 22, 2016
Came to Orlando for Great grand daughters birth. Hotel is conveniently located near everything. Rooms are clean. The hotel is a little dated. But I would stay here again and recommend to others.
Comment from Hotel Management
Nov 23, 2016 by M. Spellman, Hotel Management
Congratulations on your new granddaughter! We are happy to hear you enjoyed your stay. Be sure to check out our renovations in 207 that will include an expended Bright Side Breakfast!
4 out of 5
by A verified traveler from US

Close to UCF

Posted Nov 22, 2016
Very friendly front desk staff. Bathroom could use update, but it was clean. Room was clean. Hallways looked a little worn could use some updating. Overall good stay will stay again.
Comment from Hotel Management
Nov 23, 2016 by M. Spellman, Hotel Management
We are pleased you enjoyed your stay with us. Please check out our renovations in 2017!
3 out of 5
by A verified traveler from US

Posted Nov 18, 2016
Close to our destination. Outside greenery around hotel very eye pleasing
Comment from Hotel Management
Nov 19, 2016 by M. Spellman, Hotel Management
We are pleased you enjoyed your stay with us. Check out our renovations in 2017 that will include an expanded Brightside Breakfast!
3 out of 5
by A verified traveler from boston

Stay to visit daughter at UFC

Posted Nov 15, 2016
Location: Near UCF
Hotel is convenient and staff good but missed cleaning my room one out of 3 night stay. Facilities are tired
Comment from Hotel Management
Nov 17, 2016 by M. Spellman, Hotel Management
We appreciate your feedback and have shared your comments with our housekeeping staff. Please check out our renovations in 2017!
4 out of 5
by A verified traveler from Vero Beach, Fl

Posted Nov 13, 2016
Pros: clean, close to everything I was interested in doing.....quiet
Cons: the T V was off to the side of the bed....hard to watch if you are lying in bed
Location: UCF Arena, close to plenty of great places to eat...great shopping.....
Clean, nice view, and quiet , pool , spa, breakfast, nice area, great staff
Comment from Hotel Management
Nov 19, 2016 by M. Spellman, Hotel Management
Thank you for your comments, I have shared them with our staff as part of our on-going customer service training program. Please check out our renovations in 2017 that will include an upgraded complimentary Bright Side Breakfast!
4 out of 5
by A verified traveler from US

Posted Nov 10, 2016
Nice and comfortable. Staff was pleasant and room was clean and roomy.
Comment from Hotel Management
Nov 10, 2016 by M. Spellman, Hotel Management
I am pleased that you enjoyed your stay with us. Please be sure to check out our renovations in 2017!