Ratings based on 1,193 Verified Reviews

4.1 out of 5
87% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

The rooms need significant real cleaning

Posted Feb 17, 2017
The carpet and bathroom floors were not even up to the typical Orlando (not-so great) level of cleanliness. The carpets are far past due for professional scrubbing. The bathroom floors had not even been mopped and had all kinds of small debris on them. They too could use some professional scrubbing. Despite the lack of cleanliness, the room had an overpowering smell of some soap / disinfectant - probably designed to mask some other smell. I have stayed at this hotel before, but will think twice about ever staying there again due to these issues.
Comment from Hotel Management
Feb 20, 2017 by M. Spellman, Hotel Management
We appreciate your feedback and regret we did not exceed your expectations. Your comments have been addressed with the appropriate personnel so we may avoid this situation in the future. I hope you will return and enjoy our renovations scheduled for later this year.
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Good, decent hotel

Posted Jan 27, 2017
Was looking for a place to stay near UCF for one night. Reasonable price, clean room. There were some, what looked like bleach stains in the hallway that didn't look so great. Other than that, hotel was pretty decent.
Comment from Hotel Management
Jan 30, 2017 by M. Spellman, Hotel Management
We are pleased you enjoyed your stay with us and hope you will return to enjoy our renovations scheduled for 2017!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2017
one night stay. pillows were hard, bed made you roll to the middle, not comfortable. front desk staff was very pleasant and provided us with printout of places to eat. we were in town for a funeral.
Comment from Hotel Management
Jan 25, 2017 by M. Spellman, Hotel Management
Thank you for your comments. We are sorry for your loss an wish you and your family the comfort during this difficult time. We hope you will return and experience our renovations scheduled for this year.
5 out of 5
Recommended
for Everyone
by A verified traveler from Khalid

Great hotel close the UCF

Posted Jan 16, 2017
Very nice hotel and location, close to UCF. I stayed twice, in Dec 2016 and Jan 2017. I liked the facilities in the room and the hotel. Great breakfast and friendly staff. It is good value for money. I will definitely stay again during my next visit to Florida.
Comment from Hotel Management
Feb 17, 2017 by M. Spellman, Hotel Management
we are very happy you have enjoyed your recent stays with us and can't wait to show off our renovations in 2017!
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Nice hotel next to UCF

Posted Jan 16, 2017
The hotel is really close to thw school and the highways so its easy to go to the malls and the parks. The breakfast was great. And the staff was super friendly. A bit worn down but overall a good stay.
Comment from Hotel Management
Jan 17, 2017 by M. Spellman, Hotel Management
I am very pleased you enjoyed your stay with us and hope you will return to check out our renovations later in 2017!
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great stay by UCF

Posted Jan 8, 2017
We were there for one night to visit the university so the location was great. Staff was superb and breakfast was as good as continental gets. The room was clean but the only downside is that the furniture and what not in the room was in poor condition, run down, and outdated (with the exception of the mattress). If that doesn't bother you then this place will give you a good night's sleep.
Comment from Hotel Management
Jan 19, 2017 by M. Spellman, Hotel Management
We appreciate your comments and are very pleased you enjoyed your stay. We hope to see you again so you can experience our renovations later this year.
5 out of 5
Recommended
for Everyone
by A verified traveler

Overnight stay

Posted Dec 22, 2016
Pros: Fitness room
I needed a place to stay overnight in the immediate area and the location was perfect. The room was clean and quiet, exactly what I needed, the staff was friendly and helpful and I got a good sleep.
Comment from Hotel Management
Dec 26, 2016 by Gabe Iglesias AGM, Hotel Management
Thank you for your kind words. We hope your experience will bring you back to us in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2016
Very nice and clean hotel. My only complaint is that there was something that sounded like construction going on at 6am and when I mentioned it to the staff, they didn't seem to care.
Comment from Hotel Management
Dec 19, 2016 by M. Spellman, Hotel Management
We appreciate your feedback and apologize for any lack in customer service you experienced. Your comments will be used in our in-going customer service training program.
4 out of 5
Recommended
for Everyone
by A verified traveler from E

Close to UCF for graduation week end!

Posted Dec 18, 2016
Conveniently located - close to UCF and Waterford Lakes shopping
Comment from Hotel Management
Jan 5, 2017 by M. Spellman, Hotel Management
Thank you for staying with us, we hope you will return to enjoy our renovations in 2017!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel closed to UCF

Posted Dec 16, 2016
Great stay for a weekend closed to UCF. Excellent staff.